Moki Total Control

Mobile device management system for Android and iOS devices

About Moki Total Control

Moki Total Control is a cloud-based mobile device management system designed to help businesses in education, automotive, retail, hospitality, and other sectors remotely handle, secure, and monitor Android and iOS devices. Supervisors can create and configure role-based access permissions for end-users and whitelist or blacklist specific applications.

Administrators can lock, reboot, and update devices, receive custom alerts about critical issues, and gain insights into network status, application versions, locations, and more from within a unified platform. Moki Total Control allows businesses to install, delete and update Google Play applications, create, manage and enforce restriction policies and modify granular settings related to Bluetooth, screen lock, and virtual private network (VPN).

Using Moki Total Control, organizations can group devices and restrict specific applications from gaining access to sensitive and confidential information. Its reporting capabilities also allow businesses to gain insights into customer interactions across digital signage devices.

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Moki Total Control

Key benefits of Moki Total Control

1. Device Lockdown
Use Moki’s true kiosk mode or application lock-down to create hardened, single-purpose devices that limit user access to specific applications or URLs. Moki includes a fully customizable launcher and kiosk application with built-in remote settings management that allows you to personalize devices for your brand.

2. Device Management
Moki gives you the ability to easily manage fleets of devices, updating applications & profiles, setting device behavior & scheduling events. Manage individual devices, groups, or all your devices at once. For Android devices, Moki offers the ability to have full remote control of your devices, allowing you to see the screen and interact real-time.

3. Device Monitoring
Moki allows you to create custom alerts based on events or other data points, including low battery & application crashes. Using the Moki SDK, you can also be alerted when specific events are triggered within your own applications. Receive alerts via text message, email, or via exported JSON file sent to an alert URL.

4. Customization
Moki allows you to embed our custom SDK into your iOS or Android applications, allowing you to control settings and set alerts via your Moki dashboard remotely. Using Moki’s APIs, you can push updates and perform actions on any of your devices.

5. Regulatory Compliance
The Moki Total Control Platform is run on top of the Google Cloud Platform and is both PCI DSS and HIPAA compliant. Moki has undergone and passed independent security audits from SecurityMetrics for the PCI DSS standard.

6. World-Class Support
Moki’s industry-best customer support is committed to a 30 minute or less response rate and has a proven track record of resolving 90% of issues during the initial conversation. Moki Support is available Monday through Friday from 8 am to 8 pm Eastern Time.

Devices

Business size

S M L

Markets

Canada, United Kingdom, United States

Supported Languages

English

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Moki Total Control

Images

Moki Total Control Software - Moki Total Control manage applications
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Moki Total Control Software - Moki Total Control manage applications Moki Total Control Software - Moki Total Control reporting

Features

Total features of Moki Total Control: 78

  • ADA Compliance
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Application Management
  • Auto Update
  • Automatic Reset
  • Automatic User/Device Recognition
  • Browsing Restrictions
  • Configuration Management
  • Content Management
  • Content Scheduling
  • Custom Development
  • Customisable Branding
  • Customisable Reports
  • Data Import/Export
  • Data Management
  • Data Synchronisation
  • Deployment Management
  • Digital Menu Boards
  • Digital Signage
  • Endpoint Management
  • Enrollments/Onboarding
  • File Management
  • Filtering
  • Geolocation
  • Kiosk Mode
  • Layout & Design
  • Location Tracking
  • Media Library
  • Mobile Access
  • Mobile Alerts
  • Mobile Content Management
  • Mobile Device Management
  • Monitoring
  • Multi-Location
  • Multi-Screen Support
  • Onsite Printing
  • Playlist Management
  • Point of Sale (POS)
  • Policy Management
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Remote Access/Control
  • Remote Display Management
  • Remote Monitoring & Management
  • Remote Update / Installation
  • Reporting & Statistics
  • Reporting/Analytics
  • SSL Security
  • Scheduling
  • Secure Browsing
  • Secure Data Storage
  • Secure Login
  • Security Management
  • Self Check-in/Check-out
  • Self Ordering
  • Single Sign On
  • Software Management
  • Surveys & Feedback
  • Synchronisation Scheduling
  • Task Scheduling
  • Third Party Integrations
  • Timeout
  • Touch Screen
  • Two-Factor Authentication
  • Usage Tracking/Analytics
  • User Management
  • User Session Management
  • Virtual Keyboard
  • Wireless Internet Access
  • Wireless Troubleshooting

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Scalefusion

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UCView

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AirDroid Business

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Reviews

Overall rating

4.5 /5
(13)
Value for Money
4.5/5
Features
4.7/5
Ease of Use
4.8/5
Customer Support
4.8/5

Already have Moki Total Control?

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Showing 5 reviews of 13
Ryan T.
Overall rating
  • Industry: Chemicals
  • Company size: 5,001-10,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Perfect for Shared Devices in Manufacturing

Reviewed on 23/10/2018

Our overall experience has been very positive. Moki has recently been more engaged with their...

Our overall experience has been very positive. Moki has recently been more engaged with their customers as they look to expand their services, which is good to see after they went a few years without any new major feature releases. We plan to expand our use of Moki within our Manufacturing environment and look forward to their future updates!

Pros

The best features to have with Moki is the overall ease of use. We launched several hundred shared Android devices into our Manufacturing environment within a short amount of time, and it is now a breeze to deploy and support new devices. We have the ability to silently push app updates, and the option to schedule changes during turnarounds, which is key with a 24/7 operation. Also, we used this in conjunction with our MDM provider, which allows us to enroll devices as Shared, giving users the ability to login and get SSO into their apps. With our MDM and Moki combined, we have a complete package for Shared Android devices for shift workers. Every worker sees the same kiosk, the same apps, and has the same user experience, which makes it much easier for IT to support.

Cons

There are key functions that your average MDM vendors have that Moki does not. I would say that Moki is an enhanced add-on for your average MDM (for Android at least), in that where your MDM might fail to provide the features you need, Moki can fill that void. For us, the features we needed from Moki was Remote Support, with full capability to control the device, and the ability to schedule App or Firmware updates during non-business hours. But it could still use more MDM-like features such as more Restriction options, better Role Based Access Controls for IT administrators, and a few more IT Security controls. If you don't need your MDM, and just need a kiosk to an app or browser, then Moki is what you're looking for hands down.

Response from Moki Mobility

Thank you, Ryan, for your continued business and support. We are glad that you find great value in using the service. Also, some of those missing gaps in terms of functionality should be resolved now that Moki fully supports Android Enterprise. You will find more of the traditional MDM features on that platform.

Let us know if you have any questions or if there is anything that we can do to help.

Thomas L.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51-200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Moki Review

Reviewed on 27/5/2021

We solved for everything with the help of [SENSITIVE CONTENT HIDDEN], our salesperson, and...

We solved for everything with the help of [SENSITIVE CONTENT HIDDEN], our salesperson, and [SENSITIVE CONTENT HIDDEN], our support specialist. If I needed help [SENSITIVE CONTENT HIDDEN] was there in minutes. He would take things to the engineering team. We even found that the App Configuration for TeamViewer broke, and it was T[SENSITIVE CONTENT HIDDEN] team who realized it was a TeamViewer developer issue. I took the findings from [SENSITIVE CONTENT HIDDEN], and TeamViewer created an updated release to fix the problem. All in all, during the pandemic, we looked at all MDM platforms. Only Moki Total Control gave us everything we wanted and needed, was affordable, and by far, the BEST customer support I have experienced in my 20 years in this industry. The other vendors would get an email back to me within a day, or a phone call within 48 hours. I would click on the purple chatbox and [SENSITIVE CONTENT HIDDEN] would be there in a few minutes.

Pros

The most impactful feature is Kiosk mode. We sent these phones out to about $1,500 patients across Massachusetts so they could attend Telehealth meetings. We were able to lock down the phones, add all the apps needed for each particular Community Health Center, and could support the phones using the App Config for Teamviewer. Using the App Config with Tokens and APIs made it so we did no have to touch 1,500 phones, just give them to patients. When they needed support, they just opened the Teamviewer app.

Cons

I cannot find anything that is a "Con" for Moki Total Control.

Reasons for Switching to Moki Total Control

Honestly, it was [SENSITIVE CONTENT HIDDEN] in sales. He didn't try to sell me more than I needed like the other vendors, he did everything he could to make sure we could meet the needs of our patients, and I just plain trusted him. People make the difference, and [SENSITIVE CONTENT HIDDEN] certainly did that on the demo side. That attitude continued with [SENSITIVE CONTENT HIDDEN] on the implementation and support side.
Patty J.
Overall rating
  • Industry: Real Estate
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Moki is great when dealing with multiples site

Reviewed on 26/10/2018

Pros

I really like that you can process updates from 1 place. I have 80 IPADs and 43 different sites and it was so difficult walk through everything with all of them. It makes it easier to process these things from here.

Cons

Moki sometimes has a long delay when I do updates and I don't see accurate information on my screen.

Response from Moki Mobility

Thank you for your review, Patty.

We have completely revamped the system over the past 18 months, and the issues that you saw should be 100% resolved. Overall, you should find that Moki is more responsive and supports more of the features that you need. If there is anything else that you need from us, please let us know.

Codi A.
Overall rating
  • Industry: Entertainment
  • Company size: 2-10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Stay in control with Moki

Reviewed on 16/8/2021

Pros

Moki Total Control was so simple to set up. I was surprised at the ease of use and it’s a feeling of relief and security to be able to see, access, control all of our companies devices from one centralized location! The amount of devices that have “gone missing” has drastically reduced since integrating Moki to our business!

Cons

I have not found anything lacking with Moki and am excited to continue to use them as our business grows.

Luke M.
Overall rating
  • Industry: Design
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Moki powers over 800 Apple iPad devices concurrently

Reviewed on 27/10/2018

We are running over 800 devices is Moki control and the platform has been very robust. No...

We are running over 800 devices is Moki control and the platform has been very robust. No unscheduled outages in the last 24 months that we have been on the platform, great reliability

Pros

Easy to use, comes with kiosk capability out of the box.

Cons

Some help articles need an update, but the support team is knowledgeable and help close any gaps

Response from Moki Mobility

Thank you, Luke, for your business and your review. Thank you also for your suggestion about updating our documentation. We just completed that process and everything should be 100% up to date now.

Showing 5 reviews of 13 Read all reviews

Moki Total Control FAQs

Below are some frequently asked questions for Moki Total Control.

Moki Total Control offers the following pricing plans:

  • Pricing model: Free Version, Subscription
  • Free Trial: Available

Price is based on the number of devices in a fleet. Please contact Moki directly for pricing details.

Moki Total Control has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

Moki Total Control supports the following languages:

English

Moki Total Control supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations Moki Total Control has

Moki Total Control offers the following support options:

Email/Help Desk, Knowledge Base, Phone Support, Chat

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