--- description: Learn how MSP360 Connect can help your business. GetApp provides users in Ireland with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: MSP360 Connect Price, Reviews & Ratings | GetApp Ireland 2026 --- Breadcrumb: [Home](/) > [Remote Support Software](/directory/563/remote-support/software) > [MSP360 Connect](/software/2049638/msp360-connect) # MSP360 Connect Canonical: https://www.getapp.ie/software/2049638/msp360-connect Page: 1 / 3\ Next: [Next page](https://www.getapp.ie/software/2049638/msp360-connect?page=2) > MSP360 Connect is a remote desktop solution for MSPs, IT pros, businesses, and individuals—enabling easy support and maintenance. > > Verdict: Rated **4.4/5** by 41 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of MSP360 Connect • Fast and stable connection Real-time connection based on WebRTC technology. • Advanced security 2FA, SSL-encrypted internal and external connections, and password-level security ensure full data protection. • Multi-monitor support Connect to devices with multiple monitors and easily switch between them, or view all. • File transfer Share files during the session. • Session recording Record your remote sessions and meetings, then play them back via a built-in Session Player. • Text and voice chat Speak or exchange text messages while connected. • Multi-user sessions Join an existing remote session with your co-workers. • Unattended access Set up a remote session without a connection partner on the other end. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 41 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: MSP360 - **Location**: Powell, US - **Founded**: 2011 ## Commercial Context - **Starting Price**: US$89.99 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: The price depends on the selected edition – Free, Pro or Managed. Visit MSP360 website to compare all three plans and choose one that suits you best. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Chat/Messaging - Collaboration Tools - Desktop Virtualisation - Diagnostic Tools - Event Logs - File Management - File Sharing - File Transfer - Live Chat - Meeting Management - Mobile Access - Monitoring - Multiple Monitor Access - Multiple User Accounts - Print Management - Real-Time Chat - Real-Time Data ## Integrations (1 total) - HaloPSA ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Remote Support Software](https://www.getapp.ie/directory/563/remote-support/software) ## Related Categories - [Remote Support Software](https://www.getapp.ie/directory/563/remote-support/software) - [Remote Desktop Software](https://www.getapp.ie/directory/1731/remote-desktop/software) ## Alternatives 1. [Zoho Assist](https://www.getapp.ie/software/9913/zoho-assist) — 4.7/5 (1374 reviews) 2. [TeamViewer ONE](https://www.getapp.ie/software/90948/teamviewer) — 4.6/5 (11620 reviews) 3. [AnyDesk](https://www.getapp.ie/software/120039/anydesk) — 4.6/5 (1781 reviews) 4. [RemotePC](https://www.getapp.ie/software/122051/remotepc) — 4.7/5 (583 reviews) 5. [GoToMyPC](https://www.getapp.ie/software/132255/gotomypc) — 4.8/5 (586 reviews) ## Reviews ### "Overall a good experience so far" — 4.0/5 > **Clark** | *28 July 2018* > > **Pros**: This software is very intuitive to use and fairly quick to set up. The features that are included work well and I have not had any issues with file transfers or the chat. I like that the software is light and doesn't use much system resources while running. I'm waiting to see how the iOS and Android apps will work once those features are updated. > > **Cons**: There are more features coming out with each update and the software is stable, but there are a few drawbacks. The screen updates are not in real time. Remote software is never "real time," but using this to look at surveillance cameras live is difficult. The screen refreshes roughly every 3 seconds. I would like to see that improve. It also does not run in the background. I prefer to have the option to minimize to the system tray on Windows. It isn't a deal breaker, but it would be a good option to have. The unattended access is great, but it does require some leg work to get going. Make sure you have all the hash keys that you will need before you set up. A secure repository for all RA keys linked under one account would be great also so keys would not get lost or emailed out posing a security risk. I would like to see a master password that could be used while setting up the software for unattended access so as not to need the Users PC password or the generated password. As an admin, having that option so that I or my team can set up our own password would be beneficial. ----- ### "Very good and free alternative to Teamviewer" — 4.0/5 > **Antanas** | *13 May 2019* | Building Materials | Recommendation rating: 10.0/10 > > **Pros**: After I get annoyed by "Commercial use suspected" using Teamviewer I looked around and found Cloudberry RA which is perfect alternative. The best part of it - it is absolutely free with no time limits or whatsoever. Another nice and very usefull feature - it saves remote computer's name together with ID, so you don't need to remember those IDs anymore. In Teamviewer you have this feature only with paid version. I also like it can use Windows user password for unattended access which is also nice because you don't need to remember another password. And after few days of use I can say it is very stable. > > **Cons**: As everything on this world it is not without bugs. I noticed it sometimes stops responding to keyboard but after reconnect it works ok again. ----- ### "Build 2.3.0.52" — 3.0/5 > **Timothy** | *9 April 2020* | Glass, Ceramics & Concrete | Recommendation rating: 6.0/10 > > **Pros**: Fairly easy to use. like that you added multiple monitor support > > **Cons**: The latest update seems to crash a lot (freezes the image on the screens I am logging in from). I have to call to the other location to have someone close down and restart Remote assistant. Also the mouse icon is not steady, it jumps and flickers and when I go to the other screen it become white in a black box. ----- ### "Almost remote access" — 5.0/5 > **Walter** | *13 July 2022* | Insurance | Recommendation rating: 6.0/10 > > **Pros**: It used to be very easy to use, but something has changed. > > **Cons**: it stopped working and now is useless. > > it used to be great\! ----- ### "Excellent Remote Connection Tool for Small Businesses" — 5.0/5 > **Jennifer** | *10 January 2021* | Retail | Recommendation rating: 10.0/10 > > **Pros**: Ease of connection and secure features are the best features. Very simple and intuitive. > > **Cons**: Nothing. The software performed as expected. > > Great experience and would recommend ----- Page: 1 / 3\ Next: [Next page](https://www.getapp.ie/software/2049638/msp360-connect?page=2) ## Links - [View on GetApp](https://www.getapp.ie/software/2049638/msp360-connect) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data