--- description: Learn how GLPI can help your business. GetApp provides users in Ireland with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: GLPI Price, Reviews & Ratings | GetApp Ireland 2026 --- Breadcrumb: [Home](/) > [Information Technology Service Management (ITSM) Tools](/directory/292/it-service-management-itsm/software) > [GLPI](/software/2049885/glpi) # GLPI Canonical: https://www.getapp.ie/software/2049885/glpi Page: 1 / 3\ Next: [Next page](https://www.getapp.ie/software/2049885/glpi?page=2) > GLPI is an IT Service Management software based on open source technologies. It is a suite for IT, project, financial and user management. GLPI can support companies of any size, and offers both on-premises and cloud (SaaS) solutions. > > Verdict: Rated **4.5/5** by 41 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of GLPI Helpdesk and Asset Management on one platform? Easy with GLPI\! We offer complete suite for single price. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 41 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: TECLIB - **Founded**: 2009 ## Commercial Context - **Starting Price**: €19.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: GLPI Network Cloud - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: Arabic, English, French, German, Italian, Polish, Russian, Spanish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - API - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Asset Lifecycle Management - Asset Tracking - Change Management - Configuration Management - Contract/License Management - Cost Tracking - Customisable Branding - Customisable Forms - Customisable Reports - Customizable Fields - Dashboard Creation - Data Import/Export - Data Visualisation - IT Asset Tracking - Incident Management - Inventory Management ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base ## Category - [Information Technology Service Management (ITSM) Tools](https://www.getapp.ie/directory/292/it-service-management-itsm/software) ## Related Categories - [Information Technology Service Management (ITSM) Tools](https://www.getapp.ie/directory/292/it-service-management-itsm/software) - [IT Project Management Software](https://www.getapp.ie/directory/1043/it-project-management/software) - [IT Management Software](https://www.getapp.ie/directory/771/it-management/software) - [Data Centre Management Software](https://www.getapp.ie/directory/277/data-center-management/software) - [Help Desk Software](https://www.getapp.ie/directory/287/help-desk-ticketing/software) ## Alternatives 1. [Zendesk Suite](https://www.getapp.ie/software/9448/zendesk) — 4.4/5 (4072 reviews) 2. [Freshservice](https://www.getapp.ie/software/91351/freshservice) — 4.5/5 (685 reviews) 3. [LiveAgent](https://www.getapp.ie/software/91301/liveagent) — 4.7/5 (1753 reviews) 4. [Freshdesk](https://www.getapp.ie/software/10317/freshdesk) — 4.5/5 (3408 reviews) 5. [Milvus](https://www.getapp.ie/software/132287/milvus) — 4.8/5 (298 reviews) ## Reviews ### "GLPI is good product to manage ticket" — 4.0/5 > **Verified Reviewer** | *18 June 2024* | Retail | Recommendation rating: 8.0/10 > > **Pros**: GLPI is very easy to setup and use, provide a good reporting. > > **Cons**: I think there is no disadvantage now that the glpi cloud solution exists ----- ### "Using GLPI in the Municipal Government of the City of São Paulo" — 5.0/5 > **Ricardo** | *13 April 2021* | Government Administration | Recommendation rating: 10.0/10 > > **Pros**: Customizable Robust and easy-to-deploy solution There are several plugins that further assist the customization and solution possibilities for the most diverse challenges The GLPI community is very supportive and helpful in solving any problems > > **Cons**: The use of server disk space can be high depending on the configurations and error logs, which can bring down the application, depending on how disk space management is done. > > To meet the goals of the Information and Communication Technology Strategic Planning of the City of São Paulo, we implemented a customized instance of GLPI for the Management of Calls and IT assets. For asset management we used Fusioninventory. This successful implementation allowed us to have better information that supported several decision making processes. From there we expanded the possibility of using the solution to other municipal public administration agencies that needed a solution for the systematization of Call and IT Asset Management The end users learned to use it quickly and it was very well accepted in general. It facilitated and optimized IT Management in all Sectorial Organs where it was implemented. Translated with www.DeepL.com/Translator (free version) ----- ### "GLPI - the best one for inventory" — 5.0/5 > **Verified Reviewer** | *29 March 2022* | Computer & Network Security | Recommendation rating: 10.0/10 > > **Pros**: Free, easy to deploy and configure. You can even add support ticket management by linking it to the Active Directory. > > **Cons**: There is sometimes too many information on the screen. ----- ### "We use GLPI and we love it" — 5.0/5 > **Verified Reviewer** | *8 November 2018* | Outsourcing/Offshoring | Recommendation rating: 10.0/10 > > **Pros**: Very extensive functional modules, regular system updates, good product support. Intuitive system operation. > > **Cons**: The system accelerated and became even more readable. > > We have been working with GLPI for 8 years. We have been offering product support in Poland for 3 years. We've spent thousands of hours working with the system and we consider it the best product on the market. We work with the system and offer it to our clients. ----- ### "GLPI easy to use and very capable for a single or multiple organizations" — 4.0/5 > **Alejandro** | *28 May 2022* | Computer Hardware | Recommendation rating: 10.0/10 > > **Pros**: The hability to support multiple organizations in an easy workflow with business rules > > **Cons**: Not being able to use a mailbox per customer (Entity) > > At least two years using the solution to support several customers, multiple support groups and inventory management including licenses, configurations and email following ----- Page: 1 / 3\ Next: [Next page](https://www.getapp.ie/software/2049885/glpi?page=2) ## Links - [View on GetApp](https://www.getapp.ie/software/2049885/glpi) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data