About AIM

AIM is a cloud-based point of sale (POS) software, designed to assist retailers with inventory control, purchasing, employee management, customer loyalty programs, and sales reporting.

The application enables employees to suspend or recall sales, process tickets, apply discounts, and access inventory details across various locations for pricing and availability. Supervisors can view the entire history of an inventory item about its sales, transfer, rental or repair and track stock items on a floor plan. It lets administrators establish minimum selling price by the model of SKU number, set up pricing level based on workstation or customer, and define minimum or maximum item quantity using the automatic inventory optimization procedures.

AIM offers a host of other features such as barcode label printing, event booking, gift card management, reporting, payment processing, and more. Managers can use the report wizard to monitor staff performance, control inventory, and print and export reports in a variety of formats.

Pricing starting from:

US$995.00/one-time

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to AIM

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Canada, United States

Supported Languages

English

Pricing starting from:

US$995.00/one-time

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to AIM

Images

AIM Software - AIM display inventory
AIM Software - AIM new service ticket
AIM Software - AIM point of sale
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AIM video
AIM Software - AIM display inventory
AIM Software - AIM new service ticket
AIM Software - AIM point of sale

Features

Total features of AIM: 40

  • Accounting
  • Accounting Integration
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • Billing & Invoicing
  • CRM
  • Commission Management
  • Customer Accounts
  • Customer Database
  • Customisable Reports
  • Discount Management
  • Electronic Signature
  • Email Marketing
  • Employee Management
  • For Retail
  • Gift Card Management
  • Inventory Management
  • Inventory Replenishment
  • Inventory Tracking
  • Layaway Management
  • Loyalty Program
  • Multi-Location
  • Order Management
  • Ordering Automation
  • Payment Processing
  • Point of Sale (POS)
  • Pricing Management
  • Purchase Order Management
  • Receipt Management
  • Retail Management
  • Retail POS
  • Returns Management
  • Returns Tracking
  • Sales Reports
  • Scheduling
  • Stock Management
  • Tee Sheet Management
  • Touch Screen
  • Transaction History
  • eCommerce Management

Alternatives

AmberPOS

4.1
#1 Alternative to AIM
AmberPOS offers a point of sale software for a variety of retail specialties, ranging from small to midsized, in the...

RepairDesk

4.7
#2 Alternative to AIM
RepairDesk is an all-in-one repair shop management software which provides repair ticketing, inventory, customer...

RepairShopr

4.5
#3 Alternative to AIM
RepairShopr helps repair shops, plumbing agencies, painting contractors, HVAC services, and other businesses streamline...

LS Retail

4.3
#4 Alternative to AIM
A unified commerce software solution (ERP + POS) built on Microsoft Dynamics technology that is ideal for retailers,...

Reviews

Overall rating

4.0 /5
(183)
Value for Money
3.9/5
Features
4.2/5
Ease of Use
3.6/5
Customer Support
4.2/5

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Showing 5 reviews of 183
Verified Reviewer
Overall rating
  • Industry: Consumer Services
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Its really easy to make reports which is good for this type of software

Reviewed on 13/3/2018

Pros

I really like how you can easily generate reports, that's important for my business and I believe this software can do the best job of it.

Cons

I don't like that's a little clunky to use, but that should go without saying because this is super complex software we're dealing with here.

Irvin
Overall rating
  • Industry: Retail
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

AIM by Tri Tech

Reviewed on 9/9/2022

Inventory Control.

Inventory Control.

Pros

Retail POS, Service, Rental programs all in one program.

Cons

When you ring up retail items, a rental, & a service ticket at the same time for a customer it creates 3 different transactions for the same payment, thus listing 3 different payments on your deposit report for 1 transaction.

Alternatives Considered

AmberPOS

Reasons for Choosing AIM

QB POS did not offer the special features that we needed, AmberPOS customer Service is almost ZERO!

Switched From

AmberPOS

Reasons for Switching to AIM

We tried AmberPOS for about 6 weeks, but their support SUCKS!
Adam
Overall rating
  • Industry: Retail
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

AIM once the sale is made we don't care.

Reviewed on 25/8/2022

I have been trying for several years now to get this company to finish installing the software with...

I have been trying for several years now to get this company to finish installing the software with all paid for data transfers. AIM tech support Has been supposedly working on entering my inventory for about four years now.
Every time I call I get the we supplied the software so that I owe for it even though it is totally unusable without my inventory and bound FFL book installed. And just because I paid for extra for data transfer to make the program usable does not mean that that AIM has to actually do it (simple Excel format)
Tech support is useless as none of them have done their job yet. I am going to have to take the time away from my business to take these crooks to court.

Pros

Looks like if it worked it would be nice.

Cons

The way it just sits there with no data for the last several years waiting for AIM software to finish their job.
The fact that I was charged for software and data transfer and received software without data transfer so it is useless. I have been waiting so long it was called AIMsi when I bought it.

Emily
Overall rating
  • Industry: Retail
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Emily's Review of AIM

Reviewed on 12/9/2022

I have worked with many people at Tri-Tech we have been using there POS for about 4 years. I have...

I have worked with many people at Tri-Tech we have been using there POS for about 4 years. I have had to call the customer help line many times in those 4 years. And no matter how frustrated I am they do an excellent job helping me solve the issues I run into.

Pros

I enjoy the easy of being able to create things and customize the POS easily. The system does all I need plus more that I probably don't know about. Seems like I learn new things about it all the time. My most recent call was with [SENSITIVE CONTENT]. He was very knowledgeable and the questions he didn't know the answers to he was very speedy at finding them. I enjoyed my early morning conversation with [SENSITIVE CONTENT] while he helped me work on multiple issues I was having. We got them all fixed in under an hour (I was expecting it to be a multiple hour kind of call). I look forward to working with [SENSITIVE CONTENT] again.

Cons

The worst part about this POS was the set up. Although I believe that is mostly the fact that we were transferring information from a system that was very VERY old and outdated system. But the service team was there for me whenever I had questions; and boy I had a lot of them. Those first few months most of the service people knew me by first name.

Ron
Overall rating
  • Industry: Retail
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Retail software

Reviewed on 16/9/2022

We started as a small company in 2004 using Quickbooks. Then I hired a developer to develop a...

We started as a small company in 2004 using Quickbooks. Then I hired a developer to develop a product for retail, rental processing and inventory control. After a year and $50,000 later that failed. AIM was discovered and did everything that we needed. Those were bad times during all of this. Their software is greatness. the support is 100% perfection. These guys are obsessed with solving a problem and do take care of any needs.
There is a 60 day period that you will deal with using the software until you are proficient with it. After that you will be very happy. The option of a second web hosting company is a real downside and expensive.

Cons

They are limited with only one web hosting company that is not good. This company is very expensive and a security liability.

Showing 5 reviews of 183 Read all reviews

AIM FAQs

Below are some frequently asked questions for AIM.

AIM offers the following pricing plans:

  • Starting from: US$995.00/one-time
  • Free Trial: Not Available

AIM has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500

AIM supports the following languages:

English

AIM supports the following devices:

We do not have any information about what integrations AIM has

AIM offers the following support options:

Email/Help Desk, FAQs/Forum, Phone Support, Chat

Related categories

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