AIM

Cloud-based point of sale (POS) software for retailers

About AIM

AIM is a cloud-based point of sale (POS) software, designed to assist retailers with inventory control, purchasing, employee management, customer loyalty programs, and sales reporting.

The application enables employees to suspend or recall sales, process tickets, apply discounts, and access inventory details across various locations for pricing and availability. Supervisors can view the entire history of an inventory item about its sales, transfer, rental or repair and track stock items on a floor plan. It lets administrators establish minimum selling price by the model of SKU number, set up pricing level based on workstation or customer, and define minimum or maximum item quantity using the automatic inventory optimization procedures.

AIM offers a host of other features such as barcode label printing, event booking, gift card management, reporting, payment processing, and more. Managers can use the report wizard to monitor staff performance, control inventory, and print and export reports in a variety of formats.


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AIM Software - AIM display inventory
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AIM Software - AIM point of sale
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AIM Software - AIM display inventory
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AIM Software - AIM point of sale

Not sure about AIM? Compare with a popular alternative

AIM

4.1 (200)
Not available in your country
VS.
Highly reviewed

Starting Price

US$995.00
one-time
US$50.00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

40
118

Integrations

No integrations found
23

Ease of Use

3.6 (200)
4.1 (5,103)

Value for Money

4.0 (200)
4.1 (5,103)

Customer Service

4.2 (200)
4.2 (5,103)

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Reviews

Overall rating

4.1 /5
(200)
Value for Money
4.0/5
Features
4.2/5
Ease of Use
3.6/5
Customer Support
4.2/5

Already have AIM?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 200
Tara
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Phenomenal Experience

Reviewed on 29/6/2020

We were having problems remembering who put what in the system and if it got logged in correctly...

We were having problems remembering who put what in the system and if it got logged in correctly and whatnot. The ATF Compliant Bound Book completely mitigates that problem. The Technical Support team has been able to answer each and every question I've had, which is incredible, considering I've called them many times when I've in the middle of a process (both on the test system AND live system) I don't understand or forgot how to continue on. They've been wonderful and have not at all made me feel crazy or gotten tired of answering my questions. I cannot say enough good things about my experience. We did have a small issue with a scanner, but the way it was handled was done so professionally and so well, that I consider it a privilege to have dealt with the company in this manner. It showed me that they really care about their customers and back their products and will make it right, no matter what.

Pros

We have been utilizing the POS (Point of Sale) System, and it's very intuitive. You go through a couple test transactions, and it's like riding a bike. You can do it so quickly and effectively. We used the testing system and were able to play around it a lot without worrying about mistakes that will mess up your entire system. We have the label printer, the receipt printer, and the wireless scanner, and they have made our little gun shop look SO professional and streamlined. Gone are the days of handwritten receipts! We can now track customers to see what each person buys and can add notes and wish list items! The Bound Book is ATF compliant, and it has made checking the firearms in and out a breeze. We are going to be purchasing the PO module next, so I can't wait to implement that!

Cons

I can't really say there are any Cons...I would just say it is a bit of a learning curve and can be a bit overwhelming at first, but the support that is offered is just phenomenal.

Bill
Overall rating
  • Industry: Music
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

An overall great product

Reviewed on 30/9/2022

We moved from a custom AS400 program written for our company to AIM almost 10 years ago. We've...

We moved from a custom AS400 program written for our company to AIM almost 10 years ago. We've been very pleased with AIM & never looked back. No program is perfect & they all have their little quirks, but we've been very pleased with AIM & have no interest in shopping for another platform.

Pros

There is a lot to unpack in this program, but once you've learned the system it's an all-in-one package & is fast, easy & efficient to use. Integration between our website, payment processing, shipping, etc. make our life easier. The program is constantly updated with enhancements & quality of life updates making the software faster & better to use. Tech support is very responsive to our needs & requests, development has made many changes to the software at our request to better fit our needs.

Cons

The Vortx web platform that integrates with AIM comes with a lot of limitations & the custom report tool is difficult to use. The SQL platform version 12 uses is powerful, but the hardware & software startup cost (SQL especially) can be high. There is not a good solution for working with products that are sold in both a physical AND digital format.

Adam
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

AIM once the sale is made we don't care.

Reviewed on 25/8/2022

I have been trying for several years now to get this company to finish installing the software with...

I have been trying for several years now to get this company to finish installing the software with all paid for data transfers. AIM tech support Has been supposedly working on entering my inventory for about four years now.
Every time I call I get the we supplied the software so that I owe for it even though it is totally unusable without my inventory and bound FFL book installed. And just because I paid for extra for data transfer to make the program usable does not mean that that AIM has to actually do it (simple Excel format)
Tech support is useless as none of them have done their job yet. I am going to have to take the time away from my business to take these crooks to court.

Pros

Looks like if it worked it would be nice.

Cons

The way it just sits there with no data for the last several years waiting for AIM software to finish their job.
The fact that I was charged for software and data transfer and received software without data transfer so it is useless. I have been waiting so long it was called AIMsi when I bought it.

Georg
Overall rating
  • Industry: Sporting Goods
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

AIMsi Does it All (almost)

Reviewed on 19/1/2017

Been using the software for two years now, and it seems to provide a solution for everything. I...

Been using the software for two years now, and it seems to provide a solution for everything. I wish there was a bit better integration across the different modules, such as allowing station rentals, short-term rentals, long-term rentals, and contract payments to all be made on the same checkout as regular sales orders, instead of needing to process them all at once. The payroll area also needs some improvements, it is good for recording payroll expense, but you will need a separate application to actually do the real payroll tracking/deductions/taxes. Otherwise it handles everything from rentals, bay/station rentals, it has full accounting, chart of accounts, general ledger, integrates to your purchasing/receiving, has full inventory tracking with multiple locations. Basically you can run your business with a few minor outside resources, from this one package. Even managing employees/time tracking etc...

Pros: Accounting, Rentals, POS Touchscreen support, Integrated Credit Card, Employee Management, Membership Modules, Integrated Gift Cards, Inventory Control, Invoice Management

Cons: The systems don't all share one checkout - each type of transaction (rental, station, contract payment, merchandise sale) must be rung up separately - The payroll is not very robust

Pros

Accounting
Rentals
POS Touchscreen support
Integrated Credit Card
Employee Management
Membership Modules
Integrated Gift Cards
Inventory Control
Invoice Management

Cons

The systems don't all share one checkout - each type of transaction (rental, station, contract payment, merchandise sale) must be rung up separately
The payroll is not very robust

Brian
Overall rating
  • Industry: Music
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

AIM Review

Reviewed on 13/9/2022

Overall it is very good. [SENSITIVE CONTENT] in tech support has been our go-to guy. He has been...

Overall it is very good. [SENSITIVE CONTENT] in tech support has been our go-to guy. He has been extremely helpful especially when it comes to the scheduling module. He has been willing to test issues that we have come across and implement changes to the software. I personally can't thank him enough for his patience and willingness to continue to work with us to make the scheduling module the best it can be.

Pros

We decided to go with AIM because it was an all-in-one POS system. We have retail sales, charge accounts, repair tickets, lessons scheduling and rentals/payment plans. To have all of that in one system was the most important to us. We also did not want a subscription based software. We wanted to own the product. That was a close second in importance

Cons

It can have it's issues. It takes a long time to understand how things work.

Showing 5 reviews of 200 Read all reviews

AIM FAQs

Below are some frequently asked questions for AIM.

AIM offers the following pricing plans:

  • Starting from: US$995.00/one-time
  • Free Trial: Not Available

AIM has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500

AIM supports the following languages:

English

AIM supports the following devices:

We do not have any information about what integrations AIM has

AIM offers the following support options:

Email/Help Desk, FAQs/Forum, Phone Support, Chat

Related categories

See all software categories found for AIM.