---
description: Learn how Vantage Point can help your business. GetApp provides users in Ireland with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Vantage Point Price, Reviews & Ratings | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Workforce Management Software](/directory/267/workforce-management/software) > [Vantage Point](/software/2052408/vantage-point)

# Vantage Point

Canonical: https://www.getapp.ie/software/2052408/vantage-point

> Vantage Point is a cloud-based workforce management software designed to help businesses streamline scheduling, forecasting, planning, and other operations via a unified portal. The application allows organizations to handle various operations including front and back-office, multi-site activities, contact center workforce, and more.
> 
> Verdict: Rated **4.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 2 Reviews |
| Ease of Use | 3.5/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Pipkins

## Commercial Context

- **Pricing model**: Per Feature
- **Pricing Details**: Please contact Pipkins directly for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Budgeting/Forecasting
- Employee Scheduling
- For Call Centres
- Labor Forecasting
- Performance Management
- Performance Metrics

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support

## Category

- [Workforce Management Software](https://www.getapp.ie/directory/267/workforce-management/software)

## Related Categories

- [Workforce Management Software](https://www.getapp.ie/directory/267/workforce-management/software)
- [Call Center Workforce Management Software](https://www.getapp.ie/directory/3707/call-center-workforce-management/software)

## Alternatives

1. [Calabrio ONE](https://www.getapp.ie/software/2073149/calabrio-one-suite) — 4.5/5 (263 reviews)
2. [CXone Mpower](https://www.getapp.ie/software/8391/incontact-call-center-software) — 4.2/5 (581 reviews)
3. [Assembled](https://www.getapp.ie/software/2058183/assembled) — 4.7/5 (85 reviews)
4. [Genesys Cloud CX](https://www.getapp.ie/software/104597/genesys-cloud) — 4.3/5 (262 reviews)
5. [Nextiva Contact Center](https://www.getapp.ie/software/2049433/nextiva-call-center) — 4.5/5 (112 reviews)

## Reviews

### "In for the Long Haul it has 23 industry firsts and they do Custom work\!" — 5.0/5

> **Verified Reviewer** | *10 February 2018*
> 
> **Pros**: You can design what you need and the developers work with you\!  Do not have to hope enough users want what you want\!

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### "Functions are there, ui isn’t." — 3.0/5

> **rebecca** | *8 December 2019* | Retail | Recommendation rating: 7.0/10
> 
> **Pros**: I like the functions that pipkins has. We use it for scheduling needs, planning and scheduling needs.
> 
> **Cons**: For one you have to use internet explore for agents to log in and view their schedules etc. the interface really needs work.
> 
> We use it for scheduling purposes, including OT, vacation/sick etc.

## Links

- [View on GetApp](https://www.getapp.ie/software/2052408/vantage-point)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/hr-employee-management-software/a/vantage-point/> |
| en-AE | <https://www.getapp.ae/software/2052408/vantage-point> |
| en-AU | <https://www.getapp.com.au/software/2052408/vantage-point> |
| en-CA | <https://www.getapp.ca/software/2052408/vantage-point> |
| en-GB | <https://www.getapp.co.uk/software/2052408/vantage-point> |
| en-IE | <https://www.getapp.ie/software/2052408/vantage-point> |
| en-NZ | <https://www.getapp.co.nz/software/2052408/vantage-point> |
| en-SG | <https://www.getapp.sg/software/2052408/vantage-point> |
| en-ZA | <https://www.getapp.za.com/software/2052408/vantage-point> |

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