KnowledgeLake

Document management and enterprise data capture software

About KnowledgeLake

KnowledgeLake is a document management and enterprise data capture software that helps businesses utilize artificial intelligence (AI) and machine learning (ML) technologies to extract, process, and manage information from within a unified platform. It enables team members to identify, classify, and process high-volume documents from multiple sources, including Microsoft Office, Outlook, Power Platform, and Azure solutions.

KnowledgeLake provides built-in no-code search tools, which lets staff members find and retrieve documents based on specific keywords and requirements. It lets employees automatically extract files from client emails in multiple formats, such as PDF, .doc, and more on a centralized platform. With robotic process automation (RPA), users can automatically handle repetitive tasks, manage document templates, and generate relevant documents.

KnowledgeLake enables organizations to set up multiple security policies and ensure compliance with System and Organization Controls (SOC) and other industry guidelines.

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to KnowledgeLake

Devices

Business size

S M L

Markets

United States

Supported Languages

English

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to KnowledgeLake

Images

KnowledgeLake Software - KnowledgeLake index panel
KnowledgeLake Software - KnowledgeLake document search
KnowledgeLake Software - KnowledgeLake home page
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KnowledgeLake Software - KnowledgeLake index panel KnowledgeLake Software - KnowledgeLake document search KnowledgeLake Software - KnowledgeLake home page

Features

Total features of KnowledgeLake: 73

  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Attended Automation
  • Audit Trail
  • Batch Processing
  • Business Process Automation
  • Business Process Control
  • Code-free Development
  • Collaboration Tools
  • Compliance Tracking
  • Content Management
  • Convert to PDF
  • Customisable Dashboard
  • Customisable Templates
  • Dashboard
  • Data Capture and Transfer
  • Data Management
  • Data Synchronisation
  • Data Verification
  • Deep Learning
  • Digital Asset Management
  • Distributed Capture
  • Document Capture
  • Document Classification
  • Document Generation
  • Document Imaging
  • Document Management
  • Document Storage
  • ETL Tools
  • Email Management
  • File Conversion
  • File Recovery
  • File Sharing
  • Full Text Search
  • ID Scanning
  • Image Editing
  • Image Pre-processing
  • Image Recognition
  • Indexing
  • Information Governance
  • Integration into Third Party Applications
  • ML Algorithm Library
  • Metadata Extraction
  • Mobile Access
  • Model Training
  • Multi-Language
  • Multiple Data Sources
  • Multiple Output Formats
  • No-Code
  • Optical Character Recognition
  • Predictive Modeling
  • Process Builder
  • Process Change Tracking
  • Process Modeling & Designing
  • Remote Data Capture
  • Reporting/Analytics
  • Search/Filter
  • Statistical Modeling
  • Task Management
  • Templates
  • Text Editing
  • Third Party Integrations
  • Unattended Automation
  • Version Control
  • Visual Workflow Management
  • Visualisation
  • Web Services
  • Workflow Management
  • Zone Selection Tool

Alternatives

OnBase

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Alfresco Content Services

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#3 Alternative to KnowledgeLake
Alfresco Content Services is a content management solution that helps businesses store & share documents with team...

eLegere

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eLegere is a revolutionary all-in-one Low-Code platform to transform business processes and operational data into...

Reviews

Overall rating

4.2 /5
(17)
Value for Money
4.1/5
Features
4.1/5
Ease of Use
4.2/5
Customer Support
4.3/5

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Showing 5 reviews of 17
Rachel G.
Overall rating
  • Industry: Real Estate
  • Company size: 51-200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

KnowledgeLake was a huge factor in our conversion of documentation.

Reviewed on 11/1/2022

Pros

KnowledgeLake was a huge factor in our transfer of documentation vs. our in-house employees having to tackle this as it would be super time consuming! As KL was able to do this in a matter of weeks & kept us in the loop of the progress. The File queue, View options, Category customization AMAZING!

Cons

The integration process had some hiccups in regards to duplicate files so that was a bit frustrating but really this is a small con because they were able to get it back up and running quickly!

Denise H.
Overall rating
  • Industry: Higher Education
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

KnowledgeLake review

Reviewed on 1/9/2020

We have found KnowledgeLake to be a great partner with the University since 1999 and have been. ...

We have found KnowledgeLake to be a great partner with the University since 1999 and have been. Things were a bit rocky from a responsiveness standpoint during the "Hitachi" days and were thrilled to learn that [SENSITIVE CONTENT HIDDEN] reacquired the company and is continuing to invest in state-of-the-art functionality. We licensed the KL Cloud subscription in September 2019 and are once again enjoying a great partnership with KnowledgeLake. We are enthusiastic about employing all of the modern functionality and really like the option of choosing document repositories housed on either SharePoint or Azure Blob.

Pros

The capture, index, release, and retrieval functions have historically been the functions in use at all departments. Our current transition to KL cloud offers us new opportunities to 1) use alternate document repositories other than SharePoint and 2) streamline work through the use of machine learning tools.

Cons

The original capture server software required customization to integrate with our administrative systems of record. Capture Server Pro was an improvement that helped streamline these integrations. Our recent experience with KL cloud offers APIs with other known cloud-based products such as Workday. We look forward to exploring additional opportunities for integration and process automation.

Thomas H.
Overall rating
  • Industry: Education Management
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Continuous Improvement goes a long way

Reviewed on 18/1/2022

We were using KnowledgeLake on prem long before I started working here; the experience with KL...

We were using KnowledgeLake on prem long before I started working here; the experience with KL Cloud has improved significantly as more features and reliability improvements were brought online with successive versions. I was incredibly dissatisfied with the software as delivered a few years ago, but after several releases and working directly with developers, it has improved significantly.

Pros

The UI/UX is nice, and being able to decouple it from our on-premise infrastructure was a huge win for us operationally. This coincided with a migration to SharePoint Online for most sites, so the two products do make a good pair.

Cons

Many of my complaints were resolved in successive releases, but I suppose what I liked least were some of these design quirks. For example, a long standing issue where KL Cloud would lose the auth token to Azure AD and break adding new users silently. Our complex workflows were often problems, and we did have initial performance problems. But, good customer service led most of these things to be fixed.

Nina N.
Overall rating
  • Industry: Textiles
  • Company size: 1,001-5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Poor Fit

Reviewed on 18/1/2022

I do not believe that the AP or HR product s were a good fit for our processes.

I do not believe that the AP or HR product s were a good fit for our processes.

Pros

The image & data capture for our AP and the digital document storage for our HR are the most important features. Having access to digital files is great.

Cons

The AP software is more cumbersome & time consuming for the user than our previous process. It has also added to the workload of our AP team. The integration with our accounting software is limited and has reduces functionality on the AP side. The method in which security is handled on the HR side is tedious and difficult to maintain.

Chris S.
Overall rating
  • Industry: Higher Education
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

KnowledgeLake with Workday

Reviewed on 6/1/2022

Pros

Besides being fairly easy to use, the customer service is a huge plus. Very attentive and responsive. Excellent people to work with!

Cons

Not easy to report from. Also, RPA is very sensitive to browser changes. However, that has been addresses quickly each time it has happened.

Alternatives Considered

OnBase

Reasons for Switching to KnowledgeLake

Price and working relationship.

Response from KnowledgeLake

Happy New Year! Thanks for your review Chris!

Showing 5 reviews of 17 Read all reviews

KnowledgeLake FAQs

Below are some frequently asked questions for KnowledgeLake.

KnowledgeLake offers the following pricing plans:

  • Starting from:
  • Pricing model: Subscription
  • Free Trial: Available

Please contact KnowledgeLake for pricing details.

KnowledgeLake has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

KnowledgeLake supports the following languages:

English

KnowledgeLake supports the following devices:

We do not have any information about what integrations KnowledgeLake has

KnowledgeLake offers the following support options:

Chat

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