---
description: Learn how Sera can help your business. GetApp provides users in Ireland with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Sera Price, Reviews & Ratings | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [HVAC Estimating Software](/directory/1111/hvac-estimating/software) > [Sera](/software/2055211/sera)

# Sera

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> Sera is a cloud-based field service management software that helps residential HVAC and plumbing contractors handle business operations and streamline processes such as job and client management, route planning and dispatching, and more.
> 
> Verdict: Rated **4.4/5** by 23 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Sera

• The tool helps technicians build multiple quotes.

• It offers a live booking widget and customer portal that integrates directly with the business website.

• Sera offers an automated admin portal, customer hub, and tech app.

• It offers a free pricebook for HVAC and plumbing contractors

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 23 Reviews |
| Ease of Use | 4.2/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Sera Systems

## Commercial Context

- **Starting Price**: US$399.00
- **Pricing model**: Other
- **Pricing Details**: At Sera, you only pay for your field technicians and not admin staff such as owners, dispatchers or customer service representatives.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Automated Scheduling
- Billable Items Tracking
- Billing & Invoicing
- CRM
- Calendar Management
- Client Portal
- Contact Database
- Cost Estimating
- Credit Card Processing
- Customer Database
- Customer History
- Customer Management
- Customer Portal
- Customisable Branding

## Integrations (6 total)

- CallRail
- Global Payments Integrated
- QuickBooks Online
- Stax
- Zapier
- pulseM

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [HVAC Estimating Software](https://www.getapp.ie/directory/1111/hvac-estimating/software)

## Related Categories

- [HVAC Estimating Software](https://www.getapp.ie/directory/1111/hvac-estimating/software)
- [Professional Services Automation Software](https://www.getapp.ie/directory/331/professional-services-automation/software)
- [Service Dispatch Software](https://www.getapp.ie/directory/520/service-dispatch/software)
- [HVAC Software](https://www.getapp.ie/directory/657/hvac/software)
- [Plumbing Software](https://www.getapp.ie/directory/987/plumbing/software)

## Alternatives

1. [FieldPulse](https://www.getapp.ie/software/105687/fieldpulse) — 4.6/5 (413 reviews)
2. [Jobber](https://www.getapp.ie/software/90723/jobber) — 4.6/5 (1420 reviews)
3. [Connecteam](https://www.getapp.ie/software/105401/connecteam) — 4.6/5 (5069 reviews)
4. [BuildOps](https://www.getapp.ie/software/131331/buildops) — 4.5/5 (151 reviews)
5. [ServiceTitan](https://www.getapp.ie/software/104311/servicetitan) — 4.3/5 (325 reviews)

## Reviews

### "Great New Product" — 5.0/5

> **Ben** | *30 August 2022* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: This is a very easy-to-use platform, easy to train and implement.
> 
> **Cons**: Need to be able to edit the booking windows.
> 
> Very responsive company to work with. Great product, they are constantly working on new features.

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### "Sera will give you SO much, be ready for it\!" — 4.0/5

> **Stephen** | *4 August 2025* | Electrical/Electronic Manufacturing | Recommendation rating: 8.0/10
> 
> **Pros**: We were highly interested in the booking online feature and the leaderboard tracking showing the techs efficiency.
> 
> **Cons**: To no fault of Sera, our company jumped the gun to move forward long before we were ready since we had never used flat rate pricing before which was suggested by a business coach where we originally learned about the program.
> 
> Sera was super helpful in trying to get us set up and running but due to our own company failings, it wasn't something we were able to be successful at.

-----

### "Late Stage, Low Growth software- Stay Clear" — 1.0/5

> **Carl** | *26 January 2026* | Airlines/Aviation | Recommendation rating: 0.0/10
> 
> **Pros**: The product was great under previous founder. All reviews and pros are from the previous app. It is not the same anymore
> 
> **Cons**: PE took over and the app quality has detirorated. Often offline, mobile app crashes, pricing is inaccurate, not able to keep up with pace of business. Customer support does not listen. Not as before. AM moving to another provider
> 
> Very Bad. The previous customer support and sales team were great. All the reviews are from the previous app. The new app, new sales team and new customer support team DO NOT UNDERSTAND OUR BUSINESS. They are corporate execs sitting in some fancy office trying to rip us off

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### "SERA Management Review" — 5.0/5

> **George** | *12 April 2022* | Construction | Recommendation rating: 8.0/10
> 
> **Pros**: Very easy to set up and get going. Company dashboard and leader board very easy to navigate. Tracks opportunities to jobs sold as a percentage. Includes a membership win rate at a glance.
> 
> **Cons**: Must have a third party software to push the accounting to your accounting software. No flexibility for the technician to create tasks in the field if one is not available in the software.
> 
> So far it has been a very positive experience. The training and ongoing support is unsurpassed.

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### "This Product Is A Game Changer" — 5.0/5

> **Christina** | *31 August 2022* | Consumer Services | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to use\!  It is predictive and eases the burden and simplifies processes for scheduling and dispatching.
> 
> **Cons**: In our office, locating customers within a large customer account can be cumbersome and take a while, but the Sera team provided valuable information to me that helped me get through that process faster\!

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## Links

- [View on GetApp](https://www.getapp.ie/software/2055211/sera)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/operations-management-software/a/sera/> |
| en-AE | <https://www.getapp.ae/software/2055211/sera> |
| en-AU | <https://www.getapp.com.au/software/2055211/sera> |
| en-CA | <https://www.getapp.ca/software/2055211/sera> |
| en-GB | <https://www.getapp.co.uk/software/2055211/sera> |
| en-IE | <https://www.getapp.ie/software/2055211/sera> |
| en-NZ | <https://www.getapp.co.nz/software/2055211/sera> |
| en-SG | <https://www.getapp.sg/software/2055211/sera> |
| en-ZA | <https://www.getapp.za.com/software/2055211/sera> |

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