---
description: Learn how iNextLabs can help your business. GetApp provides users in Ireland with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: iNextLabs Price, Reviews & Ratings | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Chatbot Software](/directory/2795/chatbot/software) > [iNextLabs](/software/2055859/inextlabs)

# iNextLabs

Canonical: https://www.getapp.ie/software/2055859/inextlabs

Page: 1 / 2\
Next: [Next page](https://www.getapp.ie/software/2055859/inextlabs?page=2)

> iNextLabs Botify is a conversational AI platform that empowers NLP-based chatbots designed to help businesses provide a modern digital experience for customers.
> 
> Verdict: Rated **4.8/5** by 17 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Key benefits of iNextLabs

NLB Based AI Chatbots&#10;Run on Multiple Channels&#10;24\*7 Customer Engagement&#10;Increased Brand Reputation&#10;Lower Customer Support&#10;Generate Qualified Sales Leads&#10;Increased Customer Satisfaction&#10;Rich Customer Experience&#10;Send Proactive Notifications

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 17 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: iNextLabs

## Commercial Context

- **Pricing model**: Usage Based (Free Trial)
- **Pricing Details**: Please contact iNextLabs for pricing details.
- **Target Audience**: 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Available Countries**: Singapore

## Features

- AI/Machine Learning
- API
- Chat Transcript
- Chat/Messaging
- Chatbot
- Contextual Guidance
- Customer Experience Management
- Customer Support
- Customisable Branding
- Engagement Tracking
- Feedback Management
- Generative AI
- Intent Recognition
- Knowledge Base Management
- Live Chat
- Multi-Channel Communication
- Multi-Channel Management
- Multi-Language
- Natural Language Processing
- Natural Language Search

## Integrations (7 total)

- FloWave
- HubSpot CRM
- Salesforce Platform
- Shopify
- Zendesk Explore
- Zendesk Suite
- Zoho CRM

## Category

- [Chatbot Software](https://www.getapp.ie/directory/2795/chatbot/software)

## Related Categories

- [Chatbot Software](https://www.getapp.ie/directory/2795/chatbot/software)
- [Conversational AI Platforms](https://www.getapp.ie/directory/1647/conversational-ai-platform/software)

## Alternatives

1. [Chatbase](https://www.getapp.ie/software/2069516/chatbase) — 4.3/5 (73 reviews)
2. [Botsonic](https://www.getapp.ie/software/2071616/botsonic) — 4.8/5 (79 reviews)
3. [Tidio](https://www.getapp.ie/software/105081/tidio-chat) — 4.7/5 (590 reviews)
4. [ChatGPT](https://www.getapp.ie/software/2070494/chatgpt) — 4.4/5 (336 reviews)
5. [Wati](https://www.getapp.ie/software/2068239/wati) — 4.6/5 (202 reviews)

## Reviews

### "Highly recommended" — 5.0/5

> **Verified Reviewer** | *29 December 2022* | E-Learning | Recommendation rating: 10.0/10
> 
> **Pros**: The natural language processing and AI at its best
> 
> **Cons**: Na. Almost everything is there and the team is highly flexible to make changes accordingly
> 
> Highly recommended

-----

### "Automate Your Business Support" — 5.0/5

> **Arun** | *24 March 2023* | Apparel & Fashion | Recommendation rating: 10.0/10
> 
> **Pros**: We really saved a lot of time and money that we spent on our customer support. They did customisation to the core as the business needed.
> 
> **Cons**: Nothing much. Looking forward to many new features.

-----

### "Hey, there this is shalz reviewing" — 4.0/5

> **Shalini** | *24 February 2023* | Information Technology & Services | Recommendation rating: 8.0/10
> 
> **Pros**: Dashboard, an glance review page, which gives most of the information
> 
> **Cons**: No comments, Being a new user i do not want to judge so much.
> 
> Overall, It was a great experience getting into the AI world. We are keeping baby steps into it.Looking forward to the great things

-----

### "Next Gen Bot" — 5.0/5

> **Vidhya** | *24 March 2023* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: Human like interactive chat bot. Ease of doing business.
> 
> **Cons**: Nothing that I can think of. I would recommend strongly to do business with inextlabs
> 
> Great experience for our customers, made our life simple by answering the customer queries much faster and in precise.

-----

### "Thank you for your support" — 5.0/5

> **Rahul** | *1 March 2023* | Financial Services | Recommendation rating: 10.0/10
> 
> **Pros**: As an organization as we grew up we had lots of clients and we had to different types of communications with different types of clients so we needed different channels which we were finding difficult. Inxetlab's whatsapp business message helped us to solve this problem and reduced the human involvement and increased the productivity. And website chatbot helped us to reduce the junk leads because the bot helped the users to understand well about our services and products. The ease of using of the product is really commendable.
> 
> **Cons**: Initially we had some issues with the features of the product and some bugs also were there. But the inexlabs team has resolved all those issues in a very short time span.

-----

Page: 1 / 2\
Next: [Next page](https://www.getapp.ie/software/2055859/inextlabs?page=2)

## Links

- [View on GetApp](https://www.getapp.ie/software/2055859/inextlabs)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/emerging-technology-software/a/inextlabs/> |
| en-AE | <https://www.getapp.ae/software/2055859/inextlabs> |
| en-AU | <https://www.getapp.com.au/software/2055859/inextlabs> |
| en-CA | <https://www.getapp.ca/software/2055859/inextlabs> |
| en-GB | <https://www.getapp.co.uk/software/2055859/inextlabs> |
| en-IE | <https://www.getapp.ie/software/2055859/inextlabs> |
| en-NZ | <https://www.getapp.co.nz/software/2055859/inextlabs> |
| en-SG | <https://www.getapp.sg/software/2055859/inextlabs> |
| en-ZA | <https://www.getapp.za.com/software/2055859/inextlabs> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp Ireland","address":{"@type":"PostalAddress","addressLocality":"Dublin","addressRegion":"D","postalCode":"D02 NP94","streetAddress":"2 Park Place, 3rd Floor, Hatch St Dublin, D02 NP94 Ireland"},"description":"Review, Compare and Evaluate small business software. GetApp Ireland has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.ie","url":"https://www.getapp.ie/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.ie/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.linkedin.com/company/getapp-com-a-gartner-company/","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"iNextLabs","description":"iNextLabs Botify is a conversational AI platform. Built on the sophisticated AI engines, our chatbots handle customer support to sales lead generation. Designed for specific industry, our chatbots comes with pre-built intelligence out of the box to help customer queries instantly. The platform includes several key features including sentiment analysis, handoff to human agent, adding phrases and FAQs, transcript recording, etc., to ensure the customers are provided a truly modern experience.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/4d2541f0-e8ed-4777-ba3b-9a1fbd4983b6.png","url":"https://www.getapp.ie/software/2055859/inextlabs","@id":"https://www.getapp.ie/software/2055859/inextlabs#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.ie/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":17},"operatingSystem":"Cloud"},{"@id":"https://www.getapp.ie/software/2055859/inextlabs#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Chatbot Software","position":2,"item":"/directory/2795/chatbot/software","@type":"ListItem"},{"name":"iNextLabs","position":3,"item":"/software/2055859/inextlabs","@type":"ListItem"}]}]}
</script>
