---
description: Learn how KnowledgeBase can help your business. GetApp provides users in Ireland with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: KnowledgeBase Price, Reviews & Ratings | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Knowledge Management Software](/directory/257/knowledge-management/software) > [KnowledgeBase](/software/2055863/knowledgebase)

# KnowledgeBase

Canonical: https://www.getapp.ie/software/2055863/knowledgebase

> KnowledgeBase is customer service software for building a comprehensive help center, providing frictionless customer support and self-service round the clock.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of KnowledgeBase

\- Organize your information
- Improve the response time of your agents 
- Boost customer experience with a self-service help center
- Provide consistent explanations with your brand’s tone of voice 
- Rank in Google with your SEO-friendly help center
- Cut down the workload of your support team
- Analyze the performance of your knowledge base

## About the vendor

- **Company**: Text
- **Location**: Boston, US
- **Founded**: 2002

## Commercial Context

- **Starting Price**: US$39.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: One plan. All the features you need:
- Self-service around the clock 
- Improved knowledge management 
- Reduced workload for support teams
- Quicker response time
- Consistent tone of voice
- Rich text editor
- Google Analytics integration
- Reports and insights
- **Target Audience**: 2–10
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, United Kingdom, United States

## Features

- Content Library
- Content Management
- Customisable Branding
- Dashboard
- Knowledge Base Management
- Knowledge Management
- Pre-built Templates
- Reporting & Statistics
- Reporting/Analytics
- Rich Text Editor
- SSL Security
- Self Service Portal
- Single Sign On
- Templates
- Text Editing
- Widgets

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Knowledge Management Software](https://www.getapp.ie/directory/257/knowledge-management/software)

## Related Categories

- [Knowledge Management Software](https://www.getapp.ie/directory/257/knowledge-management/software)
- [Knowledge Base Software](https://www.getapp.ie/directory/2823/knowledge-base/software)

## Alternatives

1. [Confluence](https://www.getapp.ie/software/90949/confluence) — 4.5/5 (3663 reviews)
2. [Guru](https://www.getapp.ie/software/123167/guru) — 4.8/5 (639 reviews)
3. [Microsoft SharePoint](https://www.getapp.ie/software/90850/sharepoint) — 4.4/5 (5413 reviews)
4. [Notion](https://www.getapp.ie/software/132111/notion) — 4.7/5 (2709 reviews)
5. [Connecteam](https://www.getapp.ie/software/105401/connecteam) — 4.6/5 (5060 reviews)

## Links

- [View on GetApp](https://www.getapp.ie/software/2055863/knowledgebase)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/collaboration-software/a/knowledgebase/> |
| en-AE | <https://www.getapp.ae/software/2055863/knowledgebase> |
| en-AU | <https://www.getapp.com.au/software/2055863/knowledgebase> |
| en-CA | <https://www.getapp.ca/software/2055863/knowledgebase> |
| en-GB | <https://www.getapp.co.uk/software/2055863/knowledgebase> |
| en-IE | <https://www.getapp.ie/software/2055863/knowledgebase> |
| en-NZ | <https://www.getapp.co.nz/software/2055863/knowledgebase> |
| en-SG | <https://www.getapp.sg/software/2055863/knowledgebase> |
| en-ZA | <https://www.getapp.za.com/software/2055863/knowledgebase> |
| fr | <https://www.getapp.fr/software/2055863/knowledgebase> |
| fr-BE | <https://fr.getapp.be/software/2055863/knowledgebase> |
| fr-CA | <https://fr.getapp.ca/software/2055863/knowledgebase> |

-----

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