---
description: Learn how LogMeIn Resolve can help your business. GetApp provides users in Ireland with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: LogMeIn Resolve Price, Reviews & Ratings | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Cybersecurity Software](/directory/1035/cybersecurity/software) > [LogMeIn Resolve](/software/2055969/goto-resolve)

# LogMeIn Resolve

Canonical: https://www.getapp.ie/software/2055969/goto-resolve

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> Unified endpoint management for IT teams and MSPs. Automate updates, secure every device, and resolve issues from one intelligent platform.
> 
> Verdict: Rated **4.4/5** by 214 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of LogMeIn Resolve

One Console for the Entire IT Environment &#10;Resolve consolidates RMM, MDM, remote support, helpdesk, asset management, and AI-driven automation into a single platform — eliminating the need to switch between disconnected tools. IT teams and MSPs get full visibility and control over every device across their environment from one centralized console, supporting Windows, macOS, iOS, Android, and Chrome OS. &#10;&#10;Security and Compliance Without Compromise &#10;Built on a zero-trust architecture, Resolve verifies every identity, device, and action before access is granted. Automated patch management, role-based access controls, MDM policy enforcement, remote lock and wipe, audit-ready session logging, and EDR/XDR integrations keep endpoints secure and compliant — without slowing down business operations. &#10;&#10;Proactive IT, Powered by AI Automation &#10;Codeless automation handles off-hours maintenance, onboarding, and recurring IT tasks without technician involvement. The AI Virtual Technician autonomously resolves repeatable issues during support sessions. AI-generated reporting delivers on-demand fleet insights, patching trends, and performance data. Customers report a 70% reduction in IT spend and 80% first-contact resolution rates. &#10;&#10;Built to Integrate With the Tools IT Already Uses &#10;Resolve connects with Microsoft Teams, Microsoft Intune, ServiceNow, Acronis, SentinelOne, Jira Service Desk, ConnectWise PSA, HaloPSA, Logitech, and Azure Active Directory — reducing stack complexity and keeping workflows aligned across the platforms IT teams already depend on.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 214 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.2/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: GoTo
- **Location**: Orem, US
- **Founded**: 2003

## Commercial Context

- **Starting Price**: US$29.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Price per month, billed annually. Volume discounts are available.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, France, Germany, India, Ireland, Italy, Malaysia, New Zealand, Philippines, Singapore, Spain, United Kingdom, United States

## Features

- AI/Machine Learning
- API
- Access Controls/Permissions
- Active Directory Integration
- Activity Dashboard
- Activity Monitoring
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Application Management
- Assignment Management
- Authentication
- Automatic User/Device Recognition
- Backup and Recovery
- Collaboration Tools
- Compliance Management
- Configurable Workflow
- Configuration Management
- Customisable Branding
- Customisable Forms

## Integrations (11 total)

- Acronis Cyber Protect
- ConnectWise PSA
- Freshdesk
- Freshservice
- HaloPSA
- JIRA Service Management
- Microsoft Intune
- Microsoft Teams
- SentinelOne
- ServiceNow IT Service Management
- Zendesk Suite

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Cybersecurity Software](https://www.getapp.ie/directory/1035/cybersecurity/software)

## Related Categories

- [Cybersecurity Software](https://www.getapp.ie/directory/1035/cybersecurity/software)
- [Mobile Device Management Software](https://www.getapp.ie/directory/613/mobile-device-management/software)
- [AntiVirus Software](https://www.getapp.ie/directory/2307/anti-virus/software)
- [Issue Tracking Software](https://www.getapp.ie/directory/580/issue-tracking/software)
- [Help Desk Software](https://www.getapp.ie/directory/287/help-desk-ticketing/software)

## Alternatives

1. [Zendesk Suite](https://www.getapp.ie/software/9448/zendesk) — 4.4/5 (4079 reviews)
2. [Freshdesk](https://www.getapp.ie/software/10317/freshdesk) — 4.5/5 (3425 reviews)
3. [Freshservice](https://www.getapp.ie/software/91351/freshservice) — 4.5/5 (714 reviews)
4. [Milvus](https://www.getapp.ie/software/132287/milvus) — 4.8/5 (298 reviews)
5. [LiveAgent](https://www.getapp.ie/software/91301/liveagent) — 4.7/5 (1781 reviews)

## Reviews

### "Premier Desktop Remote-in Application" — 5.0/5

> **Shae** | *12 December 2018* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: Quick and easy to learn with minimal to no learning curve for new users. Same goes for end-users when working with clients. Easy to navigate and open several sessions allowing a single user to simultaneously remote into multiple computers. &#10;&#10;This product has been integral in troubleshooting issues for clients, updating our software solutions remotely, looking at computers specs and watching client daily operations to allow for effective communication.
> 
> **Cons**: No cons to report at this time. As I'm always looking to reduce costs, I regularly look at other vendors. I have not been able to find a comparable product at a lower price point. As such, we will be sticking with GoTo Assist for the foreseeable future.

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### "Would recommend for regular remote support" — 4.0/5

> **Ben** | *12 May 2022* | Media Production | Recommendation rating: 7.0/10
> 
> **Pros**: Remote support works well, good tools for setting up support sessions, plenty of logging options.
> 
> **Cons**: It's a bit more expensive than some other comparable solutions I've used but it's worth the money for longer term users.

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### "I use GoTo Resolve to manage and track customer issues efficiently and effectively. It's been a game changer for our team\!" — 3.0/5

> **Ana** | *16 August 2024* | Consumer Electronics | Recommendation rating: 8.0/10
> 
> **Pros**: The customizable ticketing system and real-time reporting are excellent features. It's made our workflow so much smoother.
> 
> **Cons**: The user interface could use some improvement to make it more intuitive. Also, the mobile app needs more functionality and better navigation.

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### "best of the best cloud based remote desktop Tool" — 5.0/5

> **Giridhar** | *28 March 2019* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: The Most I like in GoToAssist is:&#10;1. We can easily connect using remote desktop and secure&#10;2.  We can Access and Control unattended computers&#10;3. Can Send files using this tool&#10;4. Can Control PC and Apple MAC computers &#10;5. Inbuilt Chat option&#10;6. Real time customer Support
> 
> **Cons**: If I can get it for free for a lifetime then there'll be no dislikes about this tool :D
> 
> I have been using GoToAssist to provide technical support to my clients mostly and it helps me a lot in resolving all the issues in real time as it's a cloud based remote desktop tool. I was using this tool since 2012 and as of now resolved nearly more than 5000  customer and clients technical issues without any delay. Thanks a lot to this tool as it's always helps me a lot in delivering customer's business on time :)

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### "we use this at work for all of our remoting. Works great and has good usable features as well." — 4.0/5

> **Marvin** | *23 July 2018* | Recommendation rating: 8.0/10
> 
> **Pros**: This is our go to software for work. Obviously we use the for on demand customer service, but we also use it when we need to remote into a computer or server unattended. One of the great things about this software is the ability to send and receive files during the remote session, making it easy to install software or download log files when troubleshooting issues.
> 
> **Cons**: its a bit pricy, we've even discussed moving to an in house platform for remote software, but some of the features you get with GoToAssist are just not available with in house solutions.
> 
> Great software, great featuers, a bit on the pricy side\!&#13;&#10;Best benefit is the abuilty to send and receive data such as programs and or error logs.

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## Links

- [View on GetApp](https://www.getapp.ie/software/2055969/goto-resolve)

## This page is available in the following languages

| Locale | URL |
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| de-AT | <https://www.getapp.at/software/2055969/goto-resolve> |
| en | <https://www.getapp.com/customer-service-support-software/a/goto-resolve/> |
| en-AE | <https://www.getapp.ae/software/2055969/goto-resolve> |
| en-AU | <https://www.getapp.com.au/software/2055969/goto-resolve> |
| en-CA | <https://www.getapp.ca/software/2055969/goto-resolve> |
| en-GB | <https://www.getapp.co.uk/software/2055969/goto-resolve> |
| en-IE | <https://www.getapp.ie/software/2055969/goto-resolve> |
| en-NZ | <https://www.getapp.co.nz/software/2055969/goto-resolve> |
| en-SG | <https://www.getapp.sg/software/2055969/goto-resolve> |
| en-ZA | <https://www.getapp.za.com/software/2055969/goto-resolve> |
| es | <https://www.getapp.es/software/2055969/goto-resolve> |
| es-CL | <https://www.getapp.cl/software/2055969/goto-resolve> |
| es-CO | <https://www.getapp.com.co/software/2055969/goto-resolve> |
| es-MX | <https://www.getapp.com.mx/software/2055969/goto-resolve> |
| fr | <https://www.getapp.fr/software/2055969/goto-resolve> |
| fr-BE | <https://fr.getapp.be/software/2055969/goto-resolve> |
| fr-CA | <https://fr.getapp.ca/software/2055969/goto-resolve> |
| pt | <https://www.getapp.com.br/software/2055969/goto-resolve> |
| pt-PT | <https://www.getapp.pt/software/2055969/goto-resolve> |

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