--- description: Learn how Wavity Help & Service Desk can help your business. GetApp provides users in Ireland with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Wavity Help & Service Desk Price, Reviews & Ratings | GetApp Ireland 2026 --- Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [Wavity Help & Service Desk](/software/2057237/wavity-help--service-desk) # Wavity Help & Service Desk Canonical: https://www.getapp.ie/software/2057237/wavity-help--service-desk Page: 1 / 3\ Next: [Next page](https://www.getapp.ie/software/2057237/wavity-help--service-desk?page=2) > Wavity Help \& Service Desk solution helps maintain and operate employee and customer satisfaction. It caters to organizations of all sizes and contains real-time analytics. > > Verdict: Rated **4.8/5** by 48 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 48 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Wavity - **Location**: Milpitas, US - **Founded**: 2015 ## Commercial Context - **Starting Price**: US$12.00 - **Pricing model**: Per User (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Bangladesh, Canada, France, Germany, India, Ireland, Mexico, New Zealand, Nigeria, Pakistan, Philippines, Singapore, South Africa, Sri Lanka, Sweden, Switzerland, United Kingdom, United States ## Features - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Escalation - Automated Routing - CRM - Change Management - Customer Database - Customisable Branding - Customisable Forms - Customisable Reports - Customizable Fields - Data Import/Export - Email Templates - Incident Management - Interaction Tracking - Macros/Templated Responses - Multi-Channel Communication - Performance Metrics - Prioritisation ## Integrations (4 total) - Dropbox - Google Calendar - Google Drive - Microsoft 365 ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Help Desk Software](https://www.getapp.ie/directory/287/help-desk-ticketing/software) ## Related Categories - [Help Desk Software](https://www.getapp.ie/directory/287/help-desk-ticketing/software) - [Information Technology Service Management (ITSM) Tools](https://www.getapp.ie/directory/292/it-service-management-itsm/software) - [Change Management Software](https://www.getapp.ie/directory/971/change-management/software) ## Alternatives 1. [Zendesk Suite](https://www.getapp.ie/software/9448/zendesk) — 4.4/5 (4116 reviews) 2. [Freshservice](https://www.getapp.ie/software/91351/freshservice) — 4.5/5 (805 reviews) 3. [Milvus](https://www.getapp.ie/software/132287/milvus) — 4.8/5 (298 reviews) 4. [LiveAgent](https://www.getapp.ie/software/91301/liveagent) — 4.7/5 (1788 reviews) 5. [JIRA Service Management](https://www.getapp.ie/software/91811/jira-service-management) — 4.5/5 (779 reviews) ## Reviews ### "Wavity a Platform to convert Organizations traditional manual process into digitalization" — 5.0/5 > **Abhishek** | *29 June 2022* | Machinery | Recommendation rating: 9.0/10 > > **Pros**: Very Easy to use and able to customized as per business requirements. > > **Cons**: So far none.. I am a Happy customer because as a Project Leader i have received the good feedback from end users after implementations of Wavity. > > Cost Effective with power of easy customizations. ----- ### "Single solution for internal and external ticketing needs" — 5.0/5 > **Vivek** | *23 November 2022* | Accounting | Recommendation rating: 10.0/10 > > **Pros**: Very easy to use and adaptable. We were seeking a no-code solution and it met our evaluation requirements > > **Cons**: None. We found it very customizable. There are no limitations based on our needs. > > Overall, this is the most flexible and cost efficient solution given our needs. It was an easy decision relative to the competition. ----- ### "It Ticketing and HRM" — 3.0/5 > **Mohith** | *27 December 2022* | Mechanical or Industrial Engineering | Recommendation rating: 7.0/10 > > **Pros**: Good on the It Ticketing and Notification > > **Cons**: Approval Interface and Payroll Interface ----- ### "Use of Wavity's simple ticketing system for Mortgage Brokers" — 5.0/5 > **Raj** | *9 June 2023* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: Flexibility in the Wavity system to accommodate numerous and frequent changes as needed in the mortgage industry. > > **Cons**: The system needs additional a better documentation management system. > > Wavity is a highly usable ticketing system using a mobile and web interface. ----- ### "Helps improve customers' satisfaction significantly" — 5.0/5 > **Roujin** | *30 June 2023* | Law Practice | Recommendation rating: 10.0/10 > > **Pros**: This product has made our communications with our clients seamless. The user interface is personalizable by non- technical law firm users. > > **Cons**: Not that I can think of right now, so far this has been working great ----- Page: 1 / 3\ Next: [Next page](https://www.getapp.ie/software/2057237/wavity-help--service-desk?page=2) ## Links - [View on GetApp](https://www.getapp.ie/software/2057237/wavity-help--service-desk) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data