SmartDraw

SmartDraw

Diagram tool to draw any type of chart or diagram

4.1/5 (77 reviews)

SmartDraw Overview

What is SmartDraw?

SmartDraw offers a full suite of diagrams, templates, tools and symbols to design anything. Use SmartDraw to make flowcharts, residential & commercial floor plans, organizational charts, CAD & engineering diagrams, electrical designs, landscape designs, network diagrams, app & site mockups, wireframes and more. SmartDraw automates much of the drawing process, users can add, move, and delete shapes and the app is smart enough to realign and fix drawings as you go.

With easy file sharing and integrations with Confluence, Jira, MS Office, GSuite Apps, Trello, Box and more, SmartDraw is the best option for file storage, sharing and collaboration. SmartDraw allows you to import, edit and export Visio files (VSD & VSDX), as well as import, edit and save Visio stencils. SmartDraw is available online and off, allowing you to make diagrams whenever and wherever needed. SmartDraw offers free, US-based phone and email support, so help is always there if you need it.

Try SmartDraw today and see how SmartDraw can make your diagramming, and work day, much easier.

SmartDraw Overview

Pricing

Starting from
US$5.95/month

Pricing options

Free Trial
One Time License
Subscription
Value for money

Single User: $9.95 per month, billed annually

Multiple Users (for 5+ users): $5.95 per month, billed annually


SmartDraw Features

Devices
Business size
S M L
Markets
Asia, Australia, Brazil, Canada, China and 5 others, Europe, Germany, India, Japan, Latin America
Supported Languages
Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish and 22 others, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish, Ukrainian

Screenshots

SmartDraw screenshot:
SmartDraw screenshot: SmartDraw screenshot: SmartDraw screenshot: SmartDraw screenshot: SmartDraw screenshot: SmartDraw screenshot:

SmartDraw Reviews

SmartDraw Reviews

Overall rating
4.1
/
5 77 reviews
Excellent
34

Very good
30

Average
6

Poor
0

Terrible
7

Value for Money
3.8
Features
4
Ease of Use
3.9
Customer Support
4.1
83% recommended this app
Rohit Y.

Great tool for business analyst activities


Gerson C.

SmartDraw a powerful tool for diagramming, drawing, layout and more.

It is perfect for drawing projects, has a wide range of templates that make it easier for you to work and all the types of diagrams you need (at least it is for my IT area), it has a desktop and online version that allows you to work in any place, it is very useful.


Simon W.

Payment Plan a deterrent

Many of our processes were formalized using Smartdraw, unfortunately we have since moved on.


Christopher H.

Ease of use as a trial

Product was pretty good to use as a beginner. Not over stuffed with functions. But those functions you may want


Diana M.

Unstable and Quirky - Danger - Lost Work Zone

The only benefit I have received is when I quickly print what I am working on, so that this horribly unstable and unpredictable program will not just lose it and delete even saved work from its memory. When you want to make certain measurements, you will never be able to do so, because it only allows "anchored" points to be measured - not the item or space you wish to measure. It is impossible to scale down their furniture selections/templates because they have it set to scale down the width, when all you want to change is the length. It has been a disappointing waste of time and money.


Rohit Y.
Industry: Information Technology & Services
Company size: 501-1,000 Employees

Great tool for business analyst activities

Used Daily for 2+ years
Reviewed on 4/4/2019
Review Source: Capterra

Pros

Can create your mind maps and complex flowchart of any kind with ease.
Using it on office desktop and well integrated with Microsoft office suit. Also compatible with google docs which is very helpful

Cons

So i didn't find anything and i will strongly recommend this for pm and business analyst activities.

Response from SmartDraw

Hi Rohit,

Thank you for taking the time to write a review, I'm happy to hear SmartDraw worked well for you. If you need anything, please do not hesitate to reach out.

US: 800-768-3729
International: +1 858 225 3300
email: [email protected]

-Chris

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Gerson C.

SmartDraw a powerful tool for diagramming, drawing, layout and more.

Used Weekly for 6-12 months
Reviewed on 8/2/2018
Review Source: Capterra

It is perfect for drawing projects, has a wide range of templates that make it easier for you to work and all the types of diagrams you need (at least it is for my IT area), it has a desktop and online version that allows you to work in any place, it is very useful.

Pros

SmartDraw is a very complete plication for all types of diagrams that you need, has great virtues with respect to Visio that can be considered the number one in the market or at least used, when you need to diagram a project from the basic algorithm to the more complex gantt diagrams , this tool is very useful, it makes you much easier in work (in my experience much easier to use than Visio) the connection between diagrams is simpler, since finishing a diagram makes it much easier to do the following, has a wide range of options and templates that help you in the creation process, contributing to the development of diagrams for systems that you are going to develop, a very useful tool for projects where you need to correctly capture what you want to develop, use it, try it for yourself.

Cons

Its main against is the price, the full version is very expensive although it allows you to enjoy the desktop version and its cost is very high, I think you should download it to compete more in the market.
The speed of the online version sometimes fluctuates negatively, it is a mistake that must be corrected.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Simon W.
Industry: Construction
Company size: 13-50 Employees

Payment Plan a deterrent

Used Monthly for 2+ years
Reviewed on 4/2/2020
Review Source: Capterra

Many of our processes were formalized using Smartdraw, unfortunately we have since moved on.

Pros

Great software for flow charts and process maps. Used extensively for 3 years under a one time license.

Cons

Was only available for Windows at time of last use, since then it has moved to a subscription, web-based platform which is a significant cost considering other better-value or free softwares that can do the same.

Response from SmartDraw

Hi Simon,

Thank you for the feedback. If it helps, we do still offer SmartDraw for Windows, which is a one time payment with no required ongoing fees in order to use it. That can be found here: https://www.smartdraw.com/buy/ or by visiting smartdraw.com and clicking Buy in the top right.

Anything more, please let us know.

Thank you,
Chris

[email protected]
800-768-3729
+1 858 225 3300

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 3.0/10

Christopher H.
Industry: Consumer Goods
Company size: 2-10 Employees

Ease of use as a trial

Used Daily for Free Trial
Reviewed on 3/12/2019
Review Source: Capterra

Product was pretty good to use as a beginner. Not over stuffed with functions. But those functions you may want

Pros

Program was a little easier to use then some other programs. Wasnt overly difficult

Cons

Not as good features that other programs offer. expecially if your a advance person in design

Response from SmartDraw

Hello Christopher,
Thank you for the positive feedback. We are constantly adding new features to SmartDraw and love to hear new suggestions. If there is a feature you would like to see, please let us know and we can add it to the software.
-Chris
US: 800-768-3729 or 858-225-3300
International: +1 858 225 3300
email: [email protected]

Rating breakdown

Ease of Use

Likelihood to recommend: 8.0/10

Diana M.
Industry: Furniture
Company size: 2-10 Employees

Unstable and Quirky - Danger - Lost Work Zone

Used Daily for 6-12 months
Reviewed on 21/8/2018
Review Source: Capterra

The only benefit I have received is when I quickly print what I am working on, so that this horribly unstable and unpredictable program will not just lose it and delete even saved work from its memory. When you want to make certain measurements, you will never be able to do so, because it only allows "anchored" points to be measured - not the item or space you wish to measure. It is impossible to scale down their furniture selections/templates because they have it set to scale down the width, when all you want to change is the length. It has been a disappointing waste of time and money.

Pros

I has little to say for Pros: because it is just as easy to draw boxes without having this program. I learned every feature and applied all of the program's features. It is likely that you could get a beginning design to give to someone, as a simple floor plan, if that is what you need. But be sure to print it to preserve your work after each little change.

Cons

Customer service is practically nil and there is no "help" or troubleshooting. If you try to contact them for support, you have to wait and see if they will send you an email the next day - and they usually won't. If you get the email, it does not remotely address the trouble or offer to talk you through it if their "solution" or instruction is not on point. Really disappointing. There is no auto save unless you are working in the Cloud for this program. Further, it constantly just stops and closes itself - and dumps all of your work during that session, even if you have been saving! So, then the hours of work are permanently lost - no kidding, EVEN if you pushed save. If you use it, you must remember to save, save, save - after each little line or inclusion and then print. Then close the program before its instability causes it to just close itself as to the design you are working on. If you don't close it down, you will lose all of your work. Then - get this - when you reopen a file after it has decided to shut down, it says that there is a recovered work file and asks if you want to open it and recover it. If you say "yes" the program shuts down again, over and over and over. It is so unstable that it can't hold up to the tasks it claims to be performing with its features, such as layers, measurements, inserting photos, etc.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 1.0/10

User recommendation
7.7/10
Based on 77 user ratings
Compare user recommendation rating with alternatives
Compare with alternatives

SmartDraw Pricing

SmartDraw Pricing

Starting from
US$5.95/month
Free Trial
One Time License
Subscription
Value for money

Single User: $9.95 per month, billed annually

Multiple Users (for 5+ users): $5.95 per month, billed annually

Single User: $9.95 per month, billed annually

Multiple Users (for 5+ users): $5.95 per month, billed annually

Value for Money
3.8/5
Based on 77 user ratings
Compare value for money rating with alternatives
Compare with alternatives

SmartDraw Features

SmartDraw Features

API
Access Control
Activity Dashboard
Activity Tracking
Automatic Notifications
Chat
Collaboration Tools
Collaborative Workspace
Commenting
Customisable Branding
Document Management
Document Storage
Drag & Drop Interface
File Management
Permission Management
Projections
SSL Security
Search Functionality
Third Party Integration
Workflow Management
Features
4/5
Based on 77 user ratings
Compare features rating with alternatives
Compare with alternatives

Categories

Video Tutorials

Video Tutorials

Additional information for SmartDraw

Additional information for SmartDraw

Key features of SmartDraw

  • Add photos and images
  • Add, delete or move shapes with auto adjusting
  • Automatic formatting
  • Available in 100 languages
  • Chart-based diagrams
  • Collaboration tools
  • Create and edit diagrams online
  • Design themes
  • Diagramming
  • Drag & drop interface
  • Export to PDF& MS Office
  • Free phone and email support
  • Graph-based diagrams
  • Import, edit and export Microsoft Visio files
  • Integration with Confluence, Jira, MS Office, GSuite & more
  • Over 4,500 templates and 34,000 built-in symbols
  • Over 70 different types of visuals
  • Platform independent: work from Windows, Mac, Linux
  • SOC 2 certified
  • Save to Dropbox, Google Drive, or OneDrive
  • Schematic diagrams
  • Share diagrams with a link

Benefits

  • SmartDraw includes more diagrams, templates, tools and symbols than the competition, so you never need to start with a blank page.

  • SmartDraw allows for online and offline access, with the ability to access and use SmartDraw from any internet connected device.

  • SmartDraw includes a full Visio® import and export. You can import, edit and export Visio® files (VSD & VSDX) as well as import, modify and save Visio® stencils.

  • SmartDraw offers integrations allowing for easy file storage, sharing and collaboration, including: Confluence, Jira, MS Office, GSuite Apps, Box, Trello and more.

  • SmartDraw's automated features allow you to import files and have diagrams automatically created for you. You can also add, move and delete shapes with a simple button or mouse press, and have them automatically connected and formatted properly.

  • SmartDraw FAQs

    SmartDraw FAQs

    Below are some frequently asked questions for SmartDraw.

    Q. What type of pricing plans does SmartDraw offer?

    SmartDraw offers the following pricing plans:

    Starting from: US$5.95/month

    Pricing model: One Time License, Subscription

    Free Trial: Available

    Single User: $9.95 per month, billed annually Multiple Users (for 5+ users): $5.95 per month, billed annually

    Q. What are the main features of SmartDraw?

    SmartDraw offers the following features:

    • Add photos and images
    • Add, delete or move shapes with auto adjusting
    • Automatic formatting
    • Available in 100 languages
    • Chart-based diagrams
    • Collaboration tools
    • Create and edit diagrams online
    • Design themes
    • Diagramming
    • Drag & drop interface
    • Export to PDF& MS Office
    • Free phone and email support
    • Graph-based diagrams
    • Import, edit and export Microsoft Visio files
    • Integration with Confluence, Jira, MS Office, GSuite & more
    • Over 4,500 templates and 34,000 built-in symbols
    • Over 70 different types of visuals
    • Platform independent: work from Windows, Mac, Linux
    • SOC 2 certified
    • Save to Dropbox, Google Drive, or OneDrive
    • Schematic diagrams
    • Share diagrams with a link

    Q. Who are the typical users of SmartDraw?

    SmartDraw has the following typical customers:

    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

    Q. What languages does SmartDraw support?

    SmartDraw supports the following languages:

    Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish, Ukrainian

    Q. What type of pricing plans does SmartDraw offer?

    SmartDraw has the following pricing plans:

    One Time License, Subscription

    Q. Does SmartDraw support mobile devices?

    We do not have any information about what devices SmartDraw supports

    Q. What other apps does SmartDraw integrate with?

    SmartDraw integrates with the following applications:

    Atlassian Confluence, Box, Dropbox, G Suite, Google Drive, JIRA Software, Office 365, Trello, Trello, Wordpress

    Q. What level of support does SmartDraw offer?

    SmartDraw offers the following support options:

    Knowledge Base, Online Support, Phone Support, Video Tutorials