Name: HelpCenter
Rating: 5.0 (1 reviews)

About HelpCenter

HelpCenter is a cloud-based helpdesk ticketing, FAQ and live chat software specifically designed for e-commerce. With HelpCenter, users can create an interactive FAQ page to answer their customer help questions, while also letting them ask questions through a live chat service. HelpCenter also has a feature that allows them to set up tabs on their store which allows customers to navigate through pages of information at their own leisure.

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Starting Price

No pricing found

US$61.00

month

Pricing Options

Free version

Free trial

Free version

Free trial

Features

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Integrations

No integrations found

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Value for Money

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Reviews

Overall rating

5 /5

(1)

Value for Money

4/5

Features

5/5

Ease of Use

5/5

Customer Support

5/5

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Showing 1 review

Eliud

Overall rating

Industry: Consumer Services
Company size: 10,000+ Employees
Used Daily for 2+ years
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 10.0 /10

Powerful for digitally driven world.

Reviewed on 9/7/2024

Well designed to improve customer service and enhance efficiency and reduce operational costs.

Pros

User friendly interface has made this tool intuitive and easy to navigate, ensuring that users whether customers or employees can quickly find the information or perform the tasks they need without frustration. Has a robust knowledge base that serves as a repository of information including FAQs, guides, tutorials and troubleshooting articles. This makes it searchable and well organized.

Cons

The cost should be checked. It is a little higher which inconveniences small scale users.

HelpCenter FAQs

Below are some frequently asked questions for HelpCenter.

Q. Who are the typical users of HelpCenter?

HelpCenter has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500

Q. What languages does HelpCenter support?

HelpCenter supports the following languages:

English, French

Q. Does HelpCenter support mobile devices?

HelpCenter supports the following devices:

Q. What other apps does HelpCenter integrate with?

We do not have any information about what integrations HelpCenter has

Q. What level of support does HelpCenter offer?

We do not have any information about what support options HelpCenter has

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