---
description: Learn how Superchat can help your business. GetApp provides users in Ireland with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Superchat Price, Reviews & Ratings | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [Superchat](/software/2058817/superchat)

# Superchat

Canonical: https://www.getapp.ie/software/2058817/superchat

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> Superchat was established to give businesses an easy way to communicate with their customers. The comprehensive messaging suite provides the tools needed to create a unique customer experience.
> 
> Verdict: Rated **4.8/5** by 319 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 319 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: SuperX

## Commercial Context

- **Starting Price**: €79.00
- **Pricing model**: Per Feature (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, French, German, Italian, Portuguese, Spanish
- **Available Countries**: Albania, Andorra, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Guernsey and 33 more

## Features

- @mentions
- API
- Activity Tracking
- Alerts/Notifications
- Autoresponders
- Batch Communications
- CRM
- CRM Integration
- Campaign Management
- Chat/Messaging
- Chatbot
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Contact Database
- Contact Management
- Content Management
- Customer Database
- Customer History
- Customisable Branding

## Integrations (11 total)

- Gmail
- HubSpot Content Hub
- HubSpot Marketing Hub
- HubSpot Sales Hub
- HubSpot Service Hub
- Instagram
- Microsoft Outlook
- Nelly
- WhatsApp
- Zapier
- apomap

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Help Desk Software](https://www.getapp.ie/directory/287/help-desk-ticketing/software)

## Related Categories

- [Help Desk Software](https://www.getapp.ie/directory/287/help-desk-ticketing/software)
- [Review Management Software](https://www.getapp.ie/directory/575/feedback-and-reviews-management/software)
- [Reputation Management Software](https://www.getapp.ie/directory/873/reputation-management/software)
- [Customer Communications Management Software](https://www.getapp.ie/directory/1139/customer-communications-management/software)
- [Team Communication Software](https://www.getapp.ie/directory/1257/team-communication/software)

## Alternatives

1. [Zendesk Suite](https://www.getapp.ie/software/9448/zendesk) — 4.4/5 (4116 reviews)
2. [Salesforce Sales Cloud](https://www.getapp.ie/software/90378/salesforce) — 4.4/5 (19024 reviews)
3. [LiveAgent](https://www.getapp.ie/software/91301/liveagent) — 4.7/5 (1788 reviews)
4. [LiveChat](https://www.getapp.ie/software/8385/livechat) — 4.6/5 (1729 reviews)
5. [Milvus](https://www.getapp.ie/software/132287/milvus) — 4.8/5 (298 reviews)

## Reviews

### "Eine Empfehlung für Unternehmen mit viel Kundenkontakt" — 4.0/5

> **Thomas** | *11 August 2026* | Financial Services | Recommendation rating: 8.0/10
> 
> **Pros**: Am besten bewerte ich aktuell die Vorlagen und die interne Kommunikation mit dem Team. Es wirkt alles sehr einfach einzurichten.
> 
> **Cons**: Die Regel, die Nachricht innerhalb von 24 Stunden zu beantworten. Diesen Punkt verstehe ich grundsätzlich. Hin und wieder ist dieses aber nicht notwendig, in unserem Geschäftsmodell. 
Es fehlt eine Anbindung zu flixcheck\!\!
> 
> Bis jetzt ist es sehr Intuitiv zu nutzen. Es wirkt übersichtlich und durchdacht. 
Allerdings muss ich sagen, dass wir erst ganz am Anfang stehen.

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### "Herramienta muy útil y s ele puede sacar mucho provecho" — 5.0/5

> **Sabrina** | *18 August 2026* | Professional Training & Coaching | Recommendation rating: 8.0/10
> 
> **Pros**: Lo fácil e intuitivo que es. Además de todas las posibilidades que tiene la herramienta para vender más y mejor.
La implantación con Michelelia Amodio es muy clara y efeciente.
> 
> **Cons**: Además de la mensualidad te van cobrando extras por usar ciertas herramientas como las automatizaciones de IA. Creo que por el valor de la suscripción por lo menos de te debería de incluir una automatización.
> 
> Por ahora es buena. Tengo poco tiempo de uso y estoy todavía aprendiendo y viendo como sacarle mayor provecho.

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### "Ein absolutes Top-Teil für die Kundenkommunikation\!" — 5.0/5

> **Ben** | *29 July 2026* | Insurance | Recommendation rating: 8.0/10
> 
> **Pros**: Man kann sich schnell mit dem Kunden in Verbindung setzen ohne viel Zeitaufwand. Des Weiteren ist die Moderne Hilfe mit der KI super\!
> 
> **Cons**: Mir gefällt die Funktion nicht, dass ich eine Vorlage zwingend benutzen muss, wenn der Chat insgesamt 24std. her ist
> 
> Wer professionell, schnell und strukturiert mit Kunden über moderne Messaging-Dienste kommunizieren möchte, bekommt mit Superchat ein extrem mächtiges und durchdachtes Werkzeug an die Hand.

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### "Guter Start" — 5.0/5

> **Amanda** | *26 August 2026* | Health, Wellness & Fitness | Recommendation rating: 8.0/10
> 
> **Pros**: - intuitive Funktionen in der Nutzung
- Support im Aufsetzen des Tools
- Offene Schnittstellen für andere Systeme
> 
> **Cons**: Wir haben bisher keine negativen Erfahrungen gemacht, da wir das Tool noch nicht so lange genutzt haben.
> 
> wir haben noch nicht so viele Erfahrungswerte, da wir erst gestartet haben. Bisher positive Kommunikation \& guter Support

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### "Superchat Feedback" — 5.0/5

> **Adrian** | *17 August 2026* | Recreational Facilities & Services | Recommendation rating: 9.0/10
> 
> **Pros**: sehr flexibel und modern - gutes service\! vielen dank auch an\[sensibler Inhalt ausgeblendet\]

 für die gute Beratung und die schnelle Unterstützung
> 
> **Cons**: Mir gefällt alles an Superchat bis jetzt, wir sind gerade noch dabei das Potential von Superchat voll auszunutzen weil es so vielseitige Möglichkeiten gibt
> 
> bringt unsere firma auf das nächste level in Sachen kundenkommunikation und dient als Hub für all unsere nachrichten

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## Links

- [View on GetApp](https://www.getapp.ie/software/2058817/superchat)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/2058817/superchat> |
| de-AT | <https://www.getapp.at/software/2058817/superchat> |
| en | <https://www.getapp.com/customer-management-software/a/superchat/> |
| en-AE | <https://www.getapp.ae/software/2058817/superchat> |
| en-AU | <https://www.getapp.com.au/software/2058817/superchat> |
| en-CA | <https://www.getapp.ca/software/2058817/superchat> |
| en-GB | <https://www.getapp.co.uk/software/2058817/superchat> |
| en-IE | <https://www.getapp.ie/software/2058817/superchat> |
| en-NZ | <https://www.getapp.co.nz/software/2058817/superchat> |
| en-SG | <https://www.getapp.sg/software/2058817/superchat> |
| en-ZA | <https://www.getapp.za.com/software/2058817/superchat> |

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