Wix Enterprise

We migrated from a very old version of WordPress which was causing us to have to use an external agency for every update and change to our website. We chose Wix Enterprise because we loved the simplified templates and the ability for all of us to learn how to manage the site without needing to know how to work in HTML.

There are limitations to the number of fixed and dynamic pages you can have and it was a challenge to migrate because we had to make a lot of decisions as to how to stay within these limits. But once this was done, we were delighted with the results, and we still are.

As far as website building platforms go, I've used quite a few (I am a freelance graphic designer aside from my day job), and this is my favorite by far. It is easy-to-use for website building if you don't have any coding or developing experience, but it still gives you the option to do those things as well. The inward facing platform is very straight forward, and all the tools are very easy to use. As far as options, tools, and integrations go, most of them combine very smoothly with Wix. You can definitely get a great website out of Wix, and I think it's the perfect all-in-one tool for small businesses, especially if you are starting off.

Wix is pricier than some competitors. While I think there are more customization options on Wix than some the competitors (not all) and has a straight-forward interface that other options lack, they could withhold from the constant price increases on the offerings, as well as the weirdly consistent "package" restructuring, where they change the offerings for what your subscription is. I would also say that their customer service is lacking. I realize some people go straight to contacting customer service before trying to problem solve, but I personally tend to try every other means or resource prior to trying to talk to customer service, and Wix makes you jump through hoops before you can get ahold of someone. This is really annoying and frustrating when you have exhausted all other means, and they make you fill out a questionnaire asking what steps you have taken and directing you to various articles that aren't related to your very specific issue. Finally, on occasion, when they've done updates to features or plug-ins, it will 'brick' your website. My scheduler wasn't working properly for months before I was able to get Wix to resolve the issue, and it was due to some update they had done on their end.