---
description: Learn how BotSailor can help your business. GetApp provides users in Ireland with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: BotSailor Price, Reviews & Ratings | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Chatbot Software](/directory/2795/chatbot/software) > [BotSailor](/software/2060451/botsailor)

# BotSailor

Canonical: https://www.getapp.ie/software/2060451/botsailor

> Cloud-based AI customer engagement platform for sales, support, and ecommerce automation across WhatsApp, Instagram, and other.
> 
> Verdict: Rated **3.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Key benefits of BotSailor

\* Automates repetitive customer conversations across WhatsApp, Instagram, Facebook Messenger, Telegram, and website chat, freeing support agents to focus on complex queries.
\* Visual chatbot builder with keyword triggers and flow branching lets non-technical teams configure and deploy bots without writing code.
\* Shared team inbox with role-based agent assignment routes incoming messages to the right staff member, reducing response delays across high-volume channels.
\* Broadcast and drip campaign tools segment contacts and schedule multi-step message sequences for targeted marketing outreach.
\* WooCommerce and Shopify integrations automatically send order confirmations, shipping updates, and abandoned cart reminders through WhatsApp, reducing manual follow-up.
\* WhatsApp Pay support allows customers to complete transactions within the chat window, shortening the purchase journey.
\* AI-assisted reply handling suggests or generates responses based on conversation context, maintaining consistent communication quality at scale.
\* Webhook and API connectivity links the platform to external CRMs, ERPs, and custom systems for end-to-end workflow automation.
\* White-label and multi-account management features allow agencies to operate client workspaces from a single dashboard under a custom brand.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.0/5** | 2 Reviews |
| Ease of Use | 3.5/5 | Based on overall reviews |
| Customer Support | 3.0/5 | Based on overall reviews |
| Value for Money | 3.0/5 | Based on overall reviews |
| Features | 3.5/5 | Based on overall reviews |
| Recommendation percentage | 60% | (6/10 Likelihood to recommend) |

## About the vendor

- **Company**: Xerone IT

## Commercial Context

- **Starting Price**: US$6.99
- **Pricing model**: Flat Rate (Free version available)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, English, French, Hebrew, Hindi, Malay, Portuguese, Spanish
- **Available Countries**: Bangladesh

## Features

- AI
- AI Copilot
- API
- API Integration
- Analytics
- Appointment Scheduling
- Automated Responses
- Canned Responses
- Chatbot
- Customer Engagement
- Customer Segmentation
- Customer Support
- Customisable Branding
- For Sales/Marketing
- Integration
- Integrations
- Lead Capture
- Live Chat
- Multi-Language
- Natural Language Processing

## Integrations (2 total)

- Shopify Collabs
- WooCommerce

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Chatbot Software](https://www.getapp.ie/directory/2795/chatbot/software)

## Related Categories

- [Chatbot Software](https://www.getapp.ie/directory/2795/chatbot/software)
- [Virtual Assistant Platforms](https://www.getapp.ie/directory/3844/virtual-assistant/software)
- [Conversational AI Platforms](https://www.getapp.ie/directory/1647/conversational-ai-platform/software)
- [Conversational Marketing Platforms](https://www.getapp.ie/directory/1659/conversational-marketing-platform/software)

## Alternatives

1. [Birdeye](https://www.getapp.ie/software/112535/birdeye) — 4.7/5 (707 reviews)
2. [Celoxis](https://www.getapp.ie/software/9944/celoxis) — 4.5/5 (560 reviews)
3. [Sobot Nexus](https://www.getapp.ie/software/2079329/sobot) — 4.9/5 (117 reviews)
4. [watsonx Assistant](https://www.getapp.ie/software/2054847/ibm-watson-assistant) — 4.4/5 (10 reviews)
5. [Comm100](https://www.getapp.ie/software/91198/comm100-live-chat) — 4.7/5 (108 reviews)

## Reviews

### "BotSailor Review" — 5.0/5

> **Eric** | *13 November 2022* | Commercial Real Estate | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to be used good for everyone whom want to do a good business
> 
> **Cons**: I like all that been maybe in future I may come for a subject to it
> 
> Very powerful

-----

### "Worst customer support" — 1.0/5

> **Darshit** | *22 March 2024* | Information Technology & Services | Recommendation rating: 1.0/10
> 
> **Cons**: After getting white label
there is no response from the company for onboarding my domain

## Links

- [View on GetApp](https://www.getapp.ie/software/2060451/botsailor)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/botsailor/> |
| en-AE | <https://www.getapp.ae/software/2060451/botsailor> |
| en-AU | <https://www.getapp.com.au/software/2060451/botsailor> |
| en-CA | <https://www.getapp.ca/software/2060451/botsailor> |
| en-GB | <https://www.getapp.co.uk/software/2060451/botsailor> |
| en-IE | <https://www.getapp.ie/software/2060451/botsailor> |
| en-NZ | <https://www.getapp.co.nz/software/2060451/botsailor> |
| en-SG | <https://www.getapp.sg/software/2060451/botsailor> |
| en-ZA | <https://www.getapp.za.com/software/2060451/botsailor> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp Ireland","address":{"@type":"PostalAddress","addressLocality":"Dublin","addressRegion":"D","postalCode":"D02 NP94","streetAddress":"2 Park Place, 3rd Floor, Hatch St Dublin, D02 NP94 Ireland"},"description":"Review, Compare and Evaluate small business software. GetApp Ireland has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.ie","url":"https://www.getapp.ie/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.ie/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"BotSailor","description":"BotSailor is a cloud-based, multi-channel customer engagement and automation platform covering sales, support, marketing, and ecommerce workflows. It connects WhatsApp, Instagram, Facebook Messenger, Telegram, and website live chat under a single interface, enabling businesses to deploy chatbots, broadcast campaigns, manage inboxes, and automate order notifications without switching between tools. The platform targets small to mid-sized businesses, agencies, and ecommerce operators across retail, logistics, and service industries.\n\nBotSailor extends core messaging automation with a visual chatbot builder, keyword-triggered flows, AI-assisted reply handling, and a shared team inbox with role-based agent assignment. WooCommerce and Shopify integrations push order confirmations, shipping updates, and abandoned cart reminders directly through WhatsApp. The platform also supports WhatsApp Pay for in-chat transactions, drip campaigns, contact segmentation, and webhook-based connectivity with external systems. BotSailor's API and white-label options make it suitable for agencies managing multiple client accounts from one dashboard.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/b54fe302-7179-4b2f-9961-3a8be6423635.png","url":"https://www.getapp.ie/software/2060451/botsailor","@id":"https://www.getapp.ie/software/2060451/botsailor#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":2,"ratingValue":3.0},"offers":{"price":"6.99","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.getapp.ie/software/2060451/botsailor#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Chatbot Software","position":2,"item":"/directory/2795/chatbot/software","@type":"ListItem"},{"name":"BotSailor","position":3,"item":"/software/2060451/botsailor","@type":"ListItem"}]}]}
</script>