---
description: Learn how Smiddle Siebel CRM Connector can help your business. GetApp provides users in Ireland with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Smiddle Siebel CRM Connector Price, Reviews & Ratings | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/593/contact-center/software) > [Smiddle Siebel CRM Connector](/software/2062094/smiddle-sibel-crm-connector)

# Smiddle Siebel CRM Connector

Canonical: https://www.getapp.ie/software/2062094/smiddle-sibel-crm-connector

> Smiddle Siebel CRM Connector integrates the call center operator workplace into Siebel CRM. The software allows businesses to work with voice calls, chats, and video calls in a single interface without having to switch between different applications.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Smiddle
- **Founded**: 2015

## Commercial Context

- **Pricing Details**: Please contact Smiddle for pricing details.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Linux (On-Premise)
- **Supported Languages**: English, Polish, Russian, Ukrainian
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- API
- Activity Dashboard
- Agent Interface
- Alerts/Notifications
- Automated Routing
- Automatic Call Distribution
- CRM
- Call List Management
- Call Recording
- Call Routing
- Caller ID
- Chat/Messaging
- Contact Database
- Contact Management
- Customer History
- Customisable Reports
- Customizable Fields
- Data Import/Export
- Document Storage
- Interaction Tracking

## Support Options

- Email/Help Desk
- Phone Support

## Category

- [Contact Centre Software](https://www.getapp.ie/directory/593/contact-center/software)

## Related Categories

- [Contact Centre Software](https://www.getapp.ie/directory/593/contact-center/software)
- [CRM Systems](https://www.getapp.ie/directory/230/crm/software)

## Alternatives

1. [Ringover](https://www.getapp.ie/software/117547/ringover) — 4.7/5 (865 reviews)
2. [Sobot](https://www.getapp.ie/software/2079329/sobot) — 4.9/5 (93 reviews)
3. [LiveAgent](https://www.getapp.ie/software/91301/liveagent) — 4.7/5 (1758 reviews)
4. [Amazon Connect](https://www.getapp.ie/software/2057092/amazon-connect) — 4.5/5 (93 reviews)
5. [NiCE CXone](https://www.getapp.ie/software/8391/incontact-call-center-software) — 4.2/5 (581 reviews)

## Reviews

### "Smiddle" — 5.0/5

> **Aleksandr** | *2 January 2023* | Banking | Recommendation rating: 9.0/10
> 
> **Pros**: In my opinion, the main advantage is the ability to flexibly customize the solution to meet the needs of users.
> 
> **Cons**: The product fully meets the needs, allows the necessary customization
> 
> The solution is used to implement an alternative channel of communication with customers. Allowed to process both audio and video customer calls

## Links

- [View on GetApp](https://www.getapp.ie/software/2062094/smiddle-sibel-crm-connector)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/smiddle-sibel-crm-connector/> |
| en-AE | <https://www.getapp.ae/software/2062094/smiddle-sibel-crm-connector> |
| en-AU | <https://www.getapp.com.au/software/2062094/smiddle-sibel-crm-connector> |
| en-CA | <https://www.getapp.ca/software/2062094/smiddle-sibel-crm-connector> |
| en-GB | <https://www.getapp.co.uk/software/2062094/smiddle-sibel-crm-connector> |
| en-IE | <https://www.getapp.ie/software/2062094/smiddle-sibel-crm-connector> |
| en-NZ | <https://www.getapp.co.nz/software/2062094/smiddle-sibel-crm-connector> |
| en-SG | <https://www.getapp.sg/software/2062094/smiddle-sibel-crm-connector> |
| en-ZA | <https://www.getapp.za.com/software/2062094/smiddle-sibel-crm-connector> |

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