---
description: Learn how Salesforce Communications Cloud can help your business. GetApp provides users in Ireland with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Salesforce Communications Cloud Price, Reviews & Ratings | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Order Management Software](/directory/594/order-management/software) > [Salesforce Communications Cloud](/software/2062821/communications-cloud)

# Salesforce Communications Cloud

Canonical: https://www.getapp.ie/software/2062821/communications-cloud

> With Communications Cloud you can quickly adapt to changing customer expectations, drive faster time to value, unify every part of the organization and enable seamless personalization for customers across all channels.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Salesforce
- **Location**: San Francisco, US
- **Founded**: 2003

## Commercial Context

- **Starting Price**: US$275.00
- **Pricing model**: Flat Rate
- **Pricing Details**: Communications Cloud has 2 pricing plans:&#10;&#10;Growth: Deeply customizable CRM for communications service providers.&#10; - starting at $275/month (billed annually)&#10;&#10;Advanced: Deeply customizable CRM with quoting, doc gen, and automation for communication service providers.&#10; - starting at $425/month (billed annually)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- ACH Payment Processing
- API
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- Alerts/Notifications
- Asset Lifecycle Management
- Asset Tracking
- Audit Management
- Billing & Invoicing
- Billing Rate Management
- Billing for Data
- Billing for Voice
- CRM
- Call Monitoring
- Carrier Access Billing
- Catalogue Creation
- Categorisation/Grouping
- Chargeback Tracking

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Order Management Software](https://www.getapp.ie/directory/594/order-management/software)

## Related Categories

- [Order Management Software](https://www.getapp.ie/directory/594/order-management/software)
- [CPQ Software](https://www.getapp.ie/directory/627/configure-price-quote/software)
- [Catalog Management Software](https://www.getapp.ie/directory/188/catalog-management/software)
- [Telecom Expense Management Software](https://www.getapp.ie/directory/293/telecom-expense-management/software)
- [Subscription Management Software](https://www.getapp.ie/directory/574/recurring-billing-and-subscription-management/software)

## Alternatives

1. [NetSuite](https://www.getapp.ie/software/9137/netsuite) — 4.2/5 (2019 reviews)
2. [OneBill](https://www.getapp.ie/software/2046728/onebill-subscription-billing-platform) — 4.8/5 (20 reviews)
3. [Odoo](https://www.getapp.ie/software/102445/odoo) — 4.2/5 (1302 reviews)
4. [Kentro](https://www.getapp.ie/software/2061813/kentro) — 4.9/5 (16 reviews)
5. [Expedite Commerce](https://www.getapp.ie/software/2058053/expedite-commerce) — 4.8/5 (21 reviews)

## Links

- [View on GetApp](https://www.getapp.ie/software/2062821/communications-cloud)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/retail-consumer-services-software/a/communications-cloud/> |
| en-AE | <https://www.getapp.ae/software/2062821/communications-cloud> |
| en-AU | <https://www.getapp.com.au/software/2062821/communications-cloud> |
| en-CA | <https://www.getapp.ca/software/2062821/communications-cloud> |
| en-GB | <https://www.getapp.co.uk/software/2062821/communications-cloud> |
| en-IE | <https://www.getapp.ie/software/2062821/communications-cloud> |
| en-NZ | <https://www.getapp.co.nz/software/2062821/communications-cloud> |
| en-SG | <https://www.getapp.sg/software/2062821/communications-cloud> |
| en-ZA | <https://www.getapp.za.com/software/2062821/communications-cloud> |

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