---
description: Learn how Kaleyra can help your business. GetApp provides users in Ireland with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Kaleyra Price, Reviews & Ratings | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [IVR Software](/directory/289/ivr/software) > [Kaleyra](/software/2063430/kaleyra)

# Kaleyra

Canonical: https://www.getapp.ie/software/2063430/kaleyra

> Kaleyra is a cloud communications platform that enables banks, financial institutions, and enterprises to streamline customer interactions across multiple channels. Users can manage call centers from anywhere across the globe using a single cloud-based platform.
> 
> Verdict: Rated **4.5/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 2 Reviews |
| Ease of Use | 3.5/5 | Based on overall reviews |
| Customer Support | 3.5/5 | Based on overall reviews |
| Value for Money | 3.5/5 | Based on overall reviews |
| Features | 3.5/5 | Based on overall reviews |
| Recommendation percentage | 60% | (6/10 Likelihood to recommend) |

## About the vendor

- **Company**: Tata Communications

## Commercial Context

- **Pricing model**: Per Feature
- **Pricing Details**: Contact Kaleyra for pricing details.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, Italian, Spanish
- **Available Countries**: India, Italy, Spain

## Features

- API
- Audio/Video Conferencing
- Call Centre Management
- Call Recording
- Campaign Management
- Chat/Messaging
- Chatbot
- IVR
- Multi-Channel Communication

## Category

- [IVR Software](https://www.getapp.ie/directory/289/ivr/software)

## Related Categories

- [IVR Software](https://www.getapp.ie/directory/289/ivr/software)
- [Call Centre Software](https://www.getapp.ie/directory/275/call-center/software)
- [SMS Marketing Software](https://www.getapp.ie/directory/1291/sms-marketing/software)
- [Telephony Software](https://www.getapp.ie/directory/294/telephony/software)
- [Unified Communications Software](https://www.getapp.ie/directory/599/unified-communications/software)

## Alternatives

1. [3CX](https://www.getapp.ie/software/103409/3cx) — 4.4/5 (465 reviews)
2. [LiveAgent](https://www.getapp.ie/software/91301/liveagent) — 4.7/5 (1781 reviews)
3. [JustCall](https://www.getapp.ie/software/2047760/justcall) — 4.1/5 (224 reviews)
4. [Bitrix24](https://www.getapp.ie/software/90602/bitrix24) — 4.2/5 (990 reviews)
5. [Ringover](https://www.getapp.ie/software/117547/ringover) — 4.7/5 (871 reviews)

## Reviews

### "Day to day use of the software" — 5.0/5

> **Mohammed** | *20 December 2022* | Human Resources | Recommendation rating: 7.0/10
> 
> **Pros**: The calls can be made using shortcuts and dialler.The calls are recorded for quality and AHT reference
> 
> **Cons**: Instead of having and seperate dialer, it would be helpful if there was an inbuilt dial pad.

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### "DIY Product\! Good for small size organization\!" — 4.0/5

> **Anand** | *14 April 2022* | Nonprofit Organisation Management | Recommendation rating: 5.0/10
> 
> **Pros**: I like where we can set up the IVR by ourselves. We don't need any IT people. And most of the features really good. And customer support is good too\!
> 
> **Cons**: It's really helpful if customer support is available over the chat 24/7.

## Links

- [View on GetApp](https://www.getapp.ie/software/2063430/kaleyra)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/kaleyra-hexa/> |
| en-AE | <https://www.getapp.ae/software/2063430/kaleyra> |
| en-AU | <https://www.getapp.com.au/software/2063430/kaleyra> |
| en-CA | <https://www.getapp.ca/software/2063430/kaleyra> |
| en-GB | <https://www.getapp.co.uk/software/2063430/kaleyra> |
| en-IE | <https://www.getapp.ie/software/2063430/kaleyra> |
| en-NZ | <https://www.getapp.co.nz/software/2063430/kaleyra> |
| en-SG | <https://www.getapp.sg/software/2063430/kaleyra> |
| en-ZA | <https://www.getapp.za.com/software/2063430/kaleyra> |

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