People First
About People First
People First from MHR is a single cloud-based, integrated HR and payroll platform, developed from 35 years’ experience in the market.
Built from the ground up utilizing Microsoft Azure, an open and flexible platform, it evolves with the way you work. The platform is modular, so it can grow with you as your department and organizational needs change, and the core platform can be enhanced by purchasing additional modules and services.
Our intuitive software will free up your HR teams by automating tasks and streamlining workflows across the entire employee lifecycle. Clear insights will provide you with a full understanding of your business, skills and capabilities to make the right decisions for your team, organization and people. And unlike other HR platforms, you’ll have the facility to easily communicate the relevant information to your people, managers and HR teams quickly.
No other HR and payroll platform enables you to process payroll in real-time. You can address
any errors or anomalies at any time through the entire pay period, without affecting your other HR tasks. This means no more rushed processing at the end of the pay period. With employees being able to access their latest pay information when they want, you’ll free up your team to work on strategic activities.
Stay ahead of the competition and attract the best people with a seamless online experience for candidates and complete visibility for hiring and recruitment managers. Once you’ve sourced the ideal candidate you can engage them with your organization before they start by giving them access to tailored information introducing them to your culture and organization, fast tracking their success.
People First will help you accelerate growth, build a talent pool, and enhance the employee experience. You will know what skills you have across your organization, where the gaps are, and have the tools to be able to upskill and reskill your people to meet those gaps. While check-ins enable easy and structured conversations, to support performance, career development and succession planning.
Effortlessly create a culture of continuous and personalized learning with People First. Employees can easily request training and managers can promote relevant courses to their team. Progress can be tracked, and records stored against the relevant people record for total visibility. The platform can also integrate into a Learning Management System so you can manage your entire training program from one secure, centralized environment, unifying virtual, classroom, mobile, and social learning.
The platform has been built to enable you to increase efficiency, boost productivity and build a more connected, resilient and engaged workforce. Plus as it’s mobile-first and 100% SaaS platform, you won’t be faced with costly manual upgrades and have complete confidence that your data is secure.
Since 1984, MHR has been building and delivering integrated HR, payroll, and finance software for our customers spanning SMEs to large multinational corporations and boasts 98% customer loyalty.
As a family-owned business, we have the freedom to invest in what really matters - creating innovative user-friendly products and services to help save time and money, reduce error and streamline business processes.
Key benefits of People First
Streamline your processes with the most easy-to-use and
integrated HR and payroll platform available.
People First connects and streamlines everything: HR, payroll, recruitment, talent management, learning and development, HR analytics, employee engagement and internal communications.
Benefits include:
- People First fast tracks efficiency and escalates productivity.
- It helps build a more connected, engaged and resilient workforce.
- It mines your rich people data to deliver actionable insights that drive strategy.
- It's a single, integrated platform that's easy to use on a mobile and desktop and enables easy access to the right information wherever you are.
- People First removes administrative burdens by creating easier processes that result in better business outcomes.
- The real-time payroll engine lets employees see their pay straight away.
- It can easily be extended into your MS Dynamics Finance solution.
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Reviews
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- Industry: Mechanical or Industrial Engineering
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
People First has made my life as an HR manager so much easier!
Reviewed on 13/10/2023
People First is quickly facilitating HR admin and is ensuring that managers have the information...
People First is quickly facilitating HR admin and is ensuring that managers have the information they need to support their teams.
Pros
People First facilitates our ability to gather HR data that informs business decisions. Employees are able to undertake regular HR processes easily; and the focus on engagement and communication allows us to improve information exchange and celebrate achievements. In short, it's made my life as a standalone HR manager so much easier!
Cons
As an administrator of the system, tasks are not as useful as they could be since it is not possible to receive notifications. From an employee perspective, feedback suggests that navigating the tabs and pages is sometimes difficult.
Response from MHR
Hi Jo, thank you so much for taking the time to leave a review. We're delighted that People First has made your life as an HR manager easier!
We are currently in the process of introducing a series of navigation changes in response to feedback from our customers. These changes are focused on simplifying the News feed, employee profiles, and promoting your Teams content, with the aim of making it as intuitive and straightforward as possible for employees and line managers to find and execute actions.
We would be more than happy to share the new designs with you if you reach out to your Account Manager. Please continue to provide feedback on your thoughts and ideas to the team; it is highly valued.
Thanks - Lydia
- Industry: Pharmaceuticals
- Company size: 51–200 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great system with lots of support
Reviewed on 23/3/2023
Really good. [sensitive content hidden], who help gone through all of build and training with us...
Really good. [sensitive content hidden], who help gone through all of build and training with us has been absolutely fantastic, could not have been better. He is so helpful and patient and always there to answer any questions we have. [sensitive content hidden] has gone through the whole build and upload with us in a simple, logical way, showing us how to do every step which has meant that going forward we will know how to make any changes etc. We have received lots of regular support and help where needed and the system is great and easy to use.
Pros
Ease of tracking employee changes and team changes. Integration has been really good and we have had a lot of support. For us, information linking to payroll has been key.
Cons
Only tiny things which we will add to the suggestions tracker, e.g the ability to only send weekly digest to certain people
Response from MHR
Hi Libby. Thank you so much for taking the time to leave a review. We're so pleased you are enjoying using People First and your implementation, training, and support have been a success. If you're not already, please feel free to join our People First Customer Group on LinkedIn to keep up to date with any new updates from the team. Thanks, Ashleigh.
- Industry: Food Production
- Company size: 201–500 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Back alley internet
Reviewed on 21/4/2023
Frustrating, basic product, limited capabilities of modern-day HR systems
Frustrating, basic product, limited capabilities of modern-day HR systems
Pros
There are some common features you would find on most HRIS products e.g. recognition, communities. I am unsure what I am missing from other reviews that appear on here.
Cons
- Inability to customise lots of things- Sign up and onboarding flow is not user friendly- Onboarding flow is barely even a flow, it's just people assigning themselves a password...- General interface is not intuitive - You aren't able to store documents on people's profiles without having to create a 'Card' on their profile, which either means documents are disorganised or not in one place. Still using local file system as it's easier.- I have yet to find an automation I can use to reduce admin of my job- Consistent problems with employees signing up, signing up and then having to resign up at a later date- Customer support is limited, if you want their help, you either have to find it yourself or it gets 'credited' out of your allowance. Bizarre. - The data exports are really limiting and non-customisable. For example, if I want salary, job role, email address, and address in one sheet, I have to collate various different ones.
Response from MHR
Hi Barney. We're sorry you've not enjoyed using the software to date. We've got some feature-led information below that will hopefully help:
User Sign Up - The journey can depend on what you are using as an IDP. If you have your own, then it's not something we control. If you are using ours, I agree it is clunky and something we plan to address next year.
Documents - Document attachments are available on most cards, this way you are attaching a document to the context and therefore simple to find. There is no need to create cards to store documents as standard document attachments are available.
Exports - We are currently working on a tool that will be available later this year to allow you to manipulate and create your own reports.
We've escalated your feedback to our Head of Product and if you are still a customer, we would love to discuss your feedback in more detail and tell you about our plans. Please get in touch directly via [email protected].
Thank you - Lydia.
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
People First Review
Reviewed on 28/3/2023
positive experience, and I can see that you are willing to develop and improve the product.
positive experience, and I can see that you are willing to develop and improve the product.
Pros
Ease of use, recognition and social features for interaction and engagement
Cons
Timesheet tracking for projects against hours worked
Alternatives Considered
BambooHRReasons for Switching to People First
Over Bamboo due to functionality on the social engagement side, and cheaper than hi bobResponse from MHR
Hi Kingsley. Thanks for the feedback and we're really pleased you've had a positive experience. We are starting some development work on WFM that will include the addition of a recipient code, which will allow you to allocate time to a code. Hopefully, this will help. Thanks - Lydia.
- Industry: Research
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Fantastic product and well worth it
Reviewed on 24/5/2023
Fantastic the team have been great from initial interest right the way through
Fantastic the team have been great from initial interest right the way through
Pros
Everything, I love the product it’s made my life so much easier
Cons
Payroll outsourcing to iTrent this has been a nightmare
Response from MHR
Thanks so much for taking the time to leave a review, Tracy. We're sorry to hear about your frustrations with outsourcing your payroll. If this hasn't already been sorted since leaving your review, this has been picked up and escalated with the relevant teams on our side. Thank you - Lydia.
People First FAQs
Below are some frequently asked questions for People First.Q. What type of pricing plans does People First offer?
People First offers the following pricing plans:
- Starting from: £6.00/month
- Pricing model: Subscription
- Free Trial: Available
Price is per employee per month (PEPM)
Q. Who are the typical users of People First?
People First has the following typical customers:
11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does People First support?
People First supports the following languages:
Dutch, English, French, German, Irish, Italian, Spanish, Swedish, Traditional Chinese
Q. Does People First support mobile devices?
People First supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does People First integrate with?
People First integrates with the following applications:
Broadbean, Cronofy, Docebo, Dynamics 365 Business Central, Microsoft Power BI
Q. What level of support does People First offer?
People First offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
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