--- description: Learn how HaloCRM can help your business. GetApp provides users in Ireland with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: HaloCRM Price, Reviews & Ratings | GetApp Ireland 2026 --- Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [HaloCRM](/software/2064707/halocrm) # HaloCRM Canonical: https://www.getapp.ie/software/2064707/halocrm > HaloCRM unites sales pipelines, marketing campaigns and customer service on one record, with AI and reporting included. > > Verdict: Rated **5.0/5** by 3 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of HaloCRM Capture new leads in HaloCRM, score them against your ideal customer profile and route them to the right rep automatically, so opportunities are picked up before they go cold. Let stage-based workflow automation fire tasks, follow-ups and approvals as deals progress, so reps spend their time selling rather than updating records by hand. Build campaigns in the HaloCRM drag-and-drop email builder, segment audiences by behaviour, tags and custom fields, and report on the pipeline and revenue each campaign created rather than clicks alone. Map entire email sequences and sales cadences in one visual builder using emails, tasks, delays and conditions, with A/B split paths that route contacts down the best-performing branch. Use HaloCRM AI for lead scoring, suggested replies, call and thread summaries and Next Best Action prompts that flag deals at risk and follow-ups due, included in the licence rather than charged as an add-on. Work from one customer record across email, voice, live chat, social, SMS and a branded self-service portal, so marketing touches, open deals and support tickets all sit on a single HaloCRM timeline. Hand deals over from sales to service without losing context, because the full relationship stays on one timeline from first marketing click through to renewal. Track performance through pre-built, fully editable dashboards and real-time reports, with weighted forecasting built on your own historical trends and branded executive reports sent on a schedule. Configure pipelines, fields, automations and dashboards through visual builders, so your own admins own changes without developer time or a systems integrator on retainer. Pay one published per-agent price with sales, marketing, service, AI, quotations and reporting all included, and no feature paywalls or higher tiers to unlock later. Migrate from an existing CRM with a dedicated HaloCRM migration team, pre-built migrators and parallel running, so contacts, deals, history, custom fields and attachments carry across intact. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 3 Reviews | | Ease of Use | 5.0/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 5.0/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Halo Service Solutions - **Founded**: 1994 ## Commercial Context - **Starting Price**: £40.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: HaloCRM is priced per agent, per month, with no tiers, editions or paid add-ons. An agent is a licensed user who signs in to work deals, campaigns and conversations. Contacts, leads and customers using the self-service portal are never charged, and the price is driven by agent count alone rather than records held, emails sent or data stored. Sales pipelines, marketing campaigns and sequences, omnichannel service, quotations, reporting and Halo AI are all included in that single price, so nothing needed to run a revenue team sits one tier up. Billing is monthly or annual, and the per-agent rate scales down as the team grows. A free 30-day trial is available with every feature and module switched on, and no credit card required. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Brazilian Portuguese, Chinese, Czech, Dutch, English, Estonian, Finnish, French, German, Italian, Norwegian, Polish, Spanish, Swedish, Thai, Traditional Chinese - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - AI Copilot - AI Summarization - AI Text Generation - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Administrator Access - Agent Interface - Agent Scheduling and Assignment - Alerts/Escalation - Alerts/Notifications - Attachments/Screencasts - Audience Targeting - Automated Responses - Automated Routing - Automated response - Autonomous Task Execution - Autoresponders - Batch Processing ## Integrations (53 total) - (E)JES - 3CX - Addigy - AnyDesk - Atera - Auvik - Azure DevOps - Azure DevOps Server - Cisco Jabber - Cisco Meraki - ConnectWise Automate - Datto RMM - Device42 - Domotz - Dynamics 365 ... and 38 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Customer Service Software](https://www.getapp.ie/directory/231/customer-service/software) ## Related Categories - [Customer Service Software](https://www.getapp.ie/directory/231/customer-service/software) - [Online CRM Software](https://www.getapp.ie/directory/232/online-crm/software) - [CRM Systems](https://www.getapp.ie/directory/230/crm/software) - [Help Desk Software](https://www.getapp.ie/directory/287/help-desk-ticketing/software) - [Contact Centre Software](https://www.getapp.ie/directory/593/contact-center/software) ## Alternatives 1. [HubSpot CRM](https://www.getapp.ie/software/102533/hubspot-crm) — 4.5/5 (4482 reviews) 2. [Zoho CRM](https://www.getapp.ie/software/9908/zoho-crm) — 4.3/5 (6994 reviews) 3. [Bigin by Zoho CRM](https://www.getapp.ie/software/142099/bigin-by-zoho-crm) — 4.7/5 (742 reviews) 4. [Salesforce Sales Cloud](https://www.getapp.ie/software/90378/salesforce) — 4.4/5 (18806 reviews) 5. [Kylas Sales CRM](https://www.getapp.ie/software/2052749/kylas) — 4.8/5 (622 reviews) ## Reviews ### "A Surprisingly Comprehensive and User-Friendly CRM for Growing Teams" — 5.0/5 > **Ashish** | *26 August 2024* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: I am impressed with HaloCRM as a new user. It offers a great overall experience by combining user-friendliness with powerful features. One of the standout aspects of the platform is its intuitive interface, which made the initial setup and daily use straightforward, even for someone not particularly tech-savvy. I appreciate the extensive customization options, as they allow us to tailor the CRM to fit our specific business processes. > > **Cons**: HaloCRM has some drawbacks. The third-party integrations are somewhat limited, which might concern businesses that depend on specific external tools. Furthermore, while the mobile app is functional, it lacks some of the polish and features available in the desktop version, making it less effective when working on the go. Despite these minor issues, the overall experience has been positive, especially considering the platform’s affordability and the exceptional customer support that comes with it. ----- ### "Seamless Integration - Dedicated support" — 5.0/5 > **Ashley** | *22 January 2024* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: The ease of use straight after setup was almost too good to be true. \[sensitive content hidden\] had everything configured ready for us on launch day. Advisors took to the system with ease and our data vs reporting improved greatly. > > **Cons**: Additional custom fields created for tickets require SQL reporting which as a non-technical implementer of the system, I found it frustrating that wasn't already pulled to the reporting suite as an option to select. > > Enjoyable from start to finish. The staff are great to work with and the product speaks for itself. ----- ### "WMDC / HaloCRM" — 5.0/5 > **Kirsty** | *22 February 2023* | Commercial Real Estate | Recommendation rating: 10.0/10 > > **Pros**: I like the ease in using the programme, and how we can now log all our Maintenance issues on a reliable system which means we can improve our service as landlord. really like the SLA time limits meaning all the team are working harder to meet these timecsales. > > **Cons**: Nothing \! :) i have nothing negative to comment > > We are so happy that we have joined HaloCRM to assist our business in becoming even more efficient and providing the best service that we can to our tenants. this system ensures that all maintenance is logged y the tenant and is picked up by the team immediately ensuring nothing is ever missed. ## Links - [View on GetApp](https://www.getapp.ie/software/2064707/halocrm) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data