---
description: Learn how JourneyTrack can help your business. GetApp provides users in Ireland with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: JourneyTrack Price, Reviews & Ratings | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Customer Journey Mapping Tools](/directory/1611/customer-journey-mapping-tools/software) > [JourneyTrack](/software/2065414/journeytrack)

# JourneyTrack

Canonical: https://www.getapp.ie/software/2065414/journeytrack

> JourneyTrack.io is a cloud-based (SaaS) collaboration platform to help enterprises accelerate their digital transformation by visualizing and understanding their end-to-end customer experiences globally.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of JourneyTrack

Easily and quickly design living, insights-driven customer journey maps:
- One-click journey map creation from workshops
- Qualtrics integration \& easy imports 
- Build journey maps using our customizable lane types with drag-and-drop functionality to meet any need
- Multiple views of your maps
- Connect your journeys together
- Opportunity scoring to visualize and prioritize the next steps
- Recommendations \& action planning
- Tools to manage your deliverables
- Easy Exports
- Jira Integration

Create personas that are accessible and actionable for all stakeholders:
- Global personas
- Customizable cards with suggestions to get you started
- Photos, quotes, \& background
- Robust demographics
- Meters \& sliders
- Lists
- Diversity, equity \& inclusion (DEI) panel to assess representation
- Presentation-ready exports

Embedded workshop tool means huge cost and time savings
- Unlimited participants - users and guests
- Moderator functionality
- Customizable workshop templates or create your own
- Affinity mapping and voting
- Easy designation to determine which ideas to include in the journey map
- One-click to create the journey map from the workshop


Collaboration and administration features make it easy to democratize journeys and govern related processes
All ideas remain archived in the workshop module
- Map of Maps function provides a global view of all projects, journeys, and related action plans
- Customizable password-protected links for sharing internally and externally
- Soc2Type2 Certification
- Global search across all projects
- View team members working in real-time and interact with them via comments and tagging
- Tiered administrative access
- Edit \& view modes
- Separate workspaces
- Onboarding support

## About the vendor

- **Company**: JourneyTrack

## Commercial Context

- **Starting Price**: US$29,000.00
- **Pricing model**: Usage Based (Free version available) (Free Trial)
- **Target Audience**: 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Andorra, Anguilla, Antigua & Barbuda, Armenia, Aruba, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Bermuda, Bhutan, Bosnia & Herzegovina, British Virgin Islands and 118 more

## Features

- API
- Access Controls/Permissions
- Action Management
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Behaviour Tracking
- Brainstorming
- Collaboration Tools
- Customer Experience Management
- Customer Journey Mapping
- Customer Profiles
- Customer Segmentation
- Customer Touchpoints
- Customisable Branding
- Customisable Reports
- Customisable Templates
- Customizable Fields
- Dashboard
- Data Import/Export

## Integrations (12 total)

- Airtable
- Figma
- Google Drive
- InVision
- Jira
- Loom
- Miro
- Mural
- Power BI Connector for Jira
- Sketch
- Tableau
- YouTube

## Support Options

- Email/Help Desk
- Knowledge Base

## Category

- [Customer Journey Mapping Tools](https://www.getapp.ie/directory/1611/customer-journey-mapping-tools/software)

## Related Categories

- [Customer Journey Mapping Tools](https://www.getapp.ie/directory/1611/customer-journey-mapping-tools/software)
- [Customer Experience Software](https://www.getapp.ie/directory/601/customer-experience/software)

## Alternatives

1. [Lucky Orange](https://www.getapp.ie/software/112955/lucky-orange) — 4.7/5 (260 reviews)
2. [Hotjar](https://www.getapp.ie/software/101789/hotjar) — 4.6/5 (539 reviews)
3. [Indeemo](https://www.getapp.ie/software/2047363/indeemo) — 4.8/5 (45 reviews)
4. [cxomni](https://www.getapp.ie/software/130559/cx-omni-cxm-cloud) — 4.7/5 (7 reviews)
5. [Pendo](https://www.getapp.ie/software/107315/pendo-platform) — 4.5/5 (238 reviews)

## Links

- [View on GetApp](https://www.getapp.ie/software/2065414/journeytrack)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/marketing-software/a/journeytrack/> |
| en-AE | <https://www.getapp.ae/software/2065414/journeytrack> |
| en-AU | <https://www.getapp.com.au/software/2065414/journeytrack> |
| en-CA | <https://www.getapp.ca/software/2065414/journeytrack> |
| en-GB | <https://www.getapp.co.uk/software/2065414/journeytrack> |
| en-IE | <https://www.getapp.ie/software/2065414/journeytrack> |
| en-NZ | <https://www.getapp.co.nz/software/2065414/journeytrack> |
| en-SG | <https://www.getapp.sg/software/2065414/journeytrack> |
| en-ZA | <https://www.getapp.za.com/software/2065414/journeytrack> |

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