---
description: Learn how Case Status can help your business. GetApp provides users in Ireland with the most detailed information on software tools, prices and features.
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title: Case Status Price, Reviews & Ratings | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Legal Case Management Software](/directory/124/legal-case-management/software) > [Case Status](/software/2065476/case-status)

# Case Status

Canonical: https://www.getapp.ie/software/2065476/case-status

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> For law companies who are concerned about client happiness, Case Status is the best client service software. Our top-of-the-line mobile application gives clients all the information they require to know what is happening with their case, the next steps, and offers a productive contact channel.
> 
> Verdict: Rated **4.9/5** by 13 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Case Status

Operational Efficiency at Scale: Automate 80%+ of routine communications, saving firms hundreds of hours and up to $499K annually without additional hires.

5-Star Client Experience: Offer clients a modern, mobile-first experience that builds trust and drives loyalty, with firms seeing NPS increases from 20 to 80 and 8x growth in 5-star reviews.

Data-Driven Growth: Real-time sentiment tracking and predictive alerts help firms prevent churn, recover at-risk cases, and unlock $200K+ in referral revenue annually.

Unified Brand Experience: All messages, updates, and feedback are delivered under your brand—creating consistency and confidence from intake to resolution.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 13 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.9/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Case Status
- **Founded**: 2018

## Commercial Context

- **Starting Price**: US$699.00
- **Pricing model**: Other
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Canada, US Virgin Islands, United Kingdom, United States

## Features

- 2-Way Messaging
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Archiving & Retention
- Autoresponders
- Batch Communications
- CSAT Survey Structure
- Calendar Management
- Case Notes
- Chat/Messaging
- Client Management
- Client Portal
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Complaint Monitoring

## Integrations (12 total)

- 8am CasePeer
- 8am MyCase
- Clio
- CoCounselor
- Filevine
- Litify
- MerusCase
- Neos
- NuLaw
- SmartAdvocate
- Smokeball
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Legal Case Management Software](https://www.getapp.ie/directory/124/legal-case-management/software)

## Related Categories

- [Legal Case Management Software](https://www.getapp.ie/directory/124/legal-case-management/software)
- [Customer Communications Management Software](https://www.getapp.ie/directory/1139/customer-communications-management/software)
- [Customer Satisfaction Software](https://www.getapp.ie/directory/1029/customer-satisfaction/software)
- [NPS Software](https://www.getapp.ie/directory/1963/nps/software)
- [Portal Software](https://www.getapp.ie/directory/464/portal/software)

## Alternatives

1. [LiveAgent](https://www.getapp.ie/software/91301/liveagent) — 4.7/5 (1753 reviews)
2. [WhatsApp](https://www.getapp.ie/software/2035411/whatsapp) — 4.7/5 (16297 reviews)
3. [Viber](https://www.getapp.ie/software/2049588/viber) — 4.4/5 (4058 reviews)
4. [Text Request](https://www.getapp.ie/software/2051851/text-request) — 4.6/5 (1193 reviews)
5. [Telegram](https://www.getapp.ie/software/114023/telegram) — 4.7/5 (6406 reviews)

## Reviews

### "Best Legal Client Communication Software Ever\!" — 5.0/5

> **Ida** | *19 August 2024* | Legal Services | Recommendation rating: 10.0/10
> 
> **Pros**: Everything, the software is GREAT\! Our firm and clients love this platform because of how great the line of communication is between us.
> 
> **Cons**: There is nothing negative I can say about Case status. Any issues we had, Case Status would take our feedback and help us whenever we needed their support.
> 
> We love Case Status and everyone there\! The team is awesome and very helpful, the software is VERY user-friendly. The best part is the mobile app, we definitely enjoy it.

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### "UPDATE HERO" — 5.0/5

> **ALISIA** | *23 May 2025* | Legal Services | Recommendation rating: 10.0/10
> 
> **Pros**: How much client calls they saved us from for immigration by keeping the status and work flow up to date.
> 
> **Cons**: There was nothing to dislike about Case Status, they are for the user and our clients. You are able to make it how you need.
> 
> Flexible - they can adjust to what your firm and client needs. It works excellent in all phases of the case life.

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### "Easy to Navigate & User-Friendly" — 4.0/5

> **Syretha** | *22 January 2026* | Legal Services | Recommendation rating: 8.0/10
> 
> **Pros**: The ease of use and ease of navigation is most appealing about Case Status. Visually, the dashboard is very clear and uncluttered. Also, the ease of communicating and tracking communication with our clients, is very helpful.
> 
> **Cons**: It's pricey and we experience occasional glitches. Additionally, I really wish Case Status integrated with our primary case management software CARET Legal.
> 
> Generally, I appreciate the ease with which I can move around throughout the software. The onboarding experience was very informative and I truly felt well supported. Case Status has definitely improved communication with our clients.

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### "Case Status Is a wonderful addition to our firm\!\!" — 5.0/5

> **Rhonda** | *15 August 2024* | Legal Services | Recommendation rating: 10.0/10
> 
> **Pros**: The convenient accessibility it gives to our clients.
> 
> **Cons**: I do not have a least. I guess if I had to say anything originally I wanted imbedded video contact and they are now adding that. So that is a win for me and my clients.
> 
> My overall experience with Case Status has been amazing. The support from the buildout through implementation is second to non.

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### "CASE STATUS IS AWESOME" — 5.0/5

> **Isabella** | *15 August 2024* | Law Practice | Recommendation rating: 10.0/10
> 
> **Pros**: Case Status is an awesome tool\!\! We use it as the main avenue of contact for our clients. We try to use all the features and have yet to have an issue.
> 
> **Cons**: I have to refresh the page each time I use it.
> 
> Fantastic\!\! We very rarely have an issue and usually its a user error.

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## Links

- [View on GetApp](https://www.getapp.ie/software/2065476/case-status)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/it-management-software/a/case-status/> |
| en-AE | <https://www.getapp.ae/software/2065476/case-status> |
| en-AU | <https://www.getapp.com.au/software/2065476/case-status> |
| en-CA | <https://www.getapp.ca/software/2065476/case-status> |
| en-GB | <https://www.getapp.co.uk/software/2065476/case-status> |
| en-IE | <https://www.getapp.ie/software/2065476/case-status> |
| en-NZ | <https://www.getapp.co.nz/software/2065476/case-status> |
| en-SG | <https://www.getapp.sg/software/2065476/case-status> |
| en-ZA | <https://www.getapp.za.com/software/2065476/case-status> |

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