---
description: Learn how Proto AICX Chat can help your business. GetApp provides users in Ireland with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Proto AICX Chat Price, Reviews & Ratings | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/561/live-chat/software) > [Proto AICX Chat](/software/2066220/proto-aicx-chat)

# Proto AICX Chat

Canonical: https://www.getapp.ie/software/2066220/proto-aicx-chat

> Proto is a CX automation platform that enables organisations in emerging markets to automate customer service in over 100 local languages. Proto's natural language processing engine provides leading intent classification for languages such as Kinyarwanda and Twi, with an API for developers.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Key benefits of Proto AICX Chat

Deploy webchat in 5 steps with Proto's first-time user experience, for the fastest multilingual contact centre automation.

Get personal assistance from Proto's CX automation team for a customised solution tailored for your industry and customer experience strategy.

Build and maintain omnichannel chatbots without developer effort, with leading intent classification for local and mixed languages.

Connect live agents to the Proto platform for canned replies, customer profiles, and ticketing features that streamline live support.

Track customer cases with nested categorisation features for granular classification.

Create customer profiles with full chat history, authentication methods, and notes.

Monitor KPIs with dynamic analytics for a broad overview of chat performance or more granular data to compare performance across teams, channels, agents, and regions.

Connect Proto to your external database for compliance with data privacy regulations.

## About the vendor

- **Company**: Proto Global

## Commercial Context

- **Starting Price**: US$1,000.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: All-inclusive cost based on the total usage volume across your chosen messaging channels
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, English, French, Portuguese, Spanish, Traditional Chinese
- **Available Countries**: Canada, Ghana, India, Liberia, Malaysia, Nigeria, Philippines, Rwanda, South Africa, Uganda, United Arab Emirates, Zambia

## Features

- AI Copilot
- AI/Machine Learning
- Automated Responses
- Automated Routing
- Canned Responses
- Chatbot
- Code-free Development
- Customer Experience Management
- Customer Support
- Customer Surveys
- Customisable Branding
- Generative AI
- Intent Recognition
- Language Detection
- Live Chat
- Multi-Channel Communication
- Multi-Language
- Natural Language Processing
- Pre-Configured Bot
- Proactive Chat

## Integrations (8 total)

- Bitrix24
- Messenger
- Microsoft Teams
- Telegram
- Twilio
- Twitter/X
- Viber
- WhatsApp

## Support Options

- Email/Help Desk
- FAQs/Forum
- Chat

## Category

- [Live Chat Software](https://www.getapp.ie/directory/561/live-chat/software)

## Related Categories

- [Live Chat Software](https://www.getapp.ie/directory/561/live-chat/software)
- [Customer Experience Software](https://www.getapp.ie/directory/601/customer-experience/software)
- [Customer Engagement Software](https://www.getapp.ie/directory/650/customer-engagement/software)
- [Conversational AI Platforms](https://www.getapp.ie/directory/1647/conversational-ai-platform/software)
- [Chatbot Software](https://www.getapp.ie/directory/2795/chatbot/software)

## Alternatives

1. [LiveAgent](https://www.getapp.ie/software/91301/liveagent) — 4.7/5 (1753 reviews)
2. [SAS Viya](https://www.getapp.ie/software/2065099/sas-viya) — 4.4/5 (12 reviews)
3. [Birdeye](https://www.getapp.ie/software/112535/birdeye) — 4.7/5 (702 reviews)
4. [Sobot](https://www.getapp.ie/software/2079329/sobot) — 4.9/5 (92 reviews)
5. [ChatBot](https://www.getapp.ie/software/108699/chatbot) — 4.6/5 (66 reviews)

## Links

- [View on GetApp](https://www.getapp.ie/software/2066220/proto-aicx-chat)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/2066220/proto-aicx-chat> |
| de-AT | <https://www.getapp.at/software/2066220/proto-aicx-chat> |
| en | <https://www.getapp.com/all-software/a/proto-aicx-chat/> |
| en-AE | <https://www.getapp.ae/software/2066220/proto-aicx-chat> |
| en-AU | <https://www.getapp.com.au/software/2066220/proto-aicx-chat> |
| en-CA | <https://www.getapp.ca/software/2066220/proto-aicx-chat> |
| en-GB | <https://www.getapp.co.uk/software/2066220/proto-aicx-chat> |
| en-IE | <https://www.getapp.ie/software/2066220/proto-aicx-chat> |
| en-NZ | <https://www.getapp.co.nz/software/2066220/proto-aicx-chat> |
| en-SG | <https://www.getapp.sg/software/2066220/proto-aicx-chat> |
| en-ZA | <https://www.getapp.za.com/software/2066220/proto-aicx-chat> |
| es | <https://www.getapp.es/software/2066220/proto-aicx-chat> |
| es-CL | <https://www.getapp.cl/software/2066220/proto-aicx-chat> |
| es-CO | <https://www.getapp.com.co/software/2066220/proto-aicx-chat> |
| es-MX | <https://www.getapp.com.mx/software/2066220/proto-aicx-chat> |
| fr | <https://www.getapp.fr/software/2066220/proto-aicx-chat> |
| fr-BE | <https://fr.getapp.be/software/2066220/proto-aicx-chat> |
| fr-CA | <https://fr.getapp.ca/software/2066220/proto-aicx-chat> |
| nl | <https://www.getapp.nl/software/2066220/proto-aicx-chat> |
| nl-BE | <https://www.getapp.be/software/2066220/proto-aicx-chat> |
| pt | <https://www.getapp.com.br/software/2066220/proto-aicx-chat> |
| pt-PT | <https://www.getapp.pt/software/2066220/proto-aicx-chat> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp Ireland","address":{"@type":"PostalAddress","addressLocality":"Dublin","addressRegion":"D","postalCode":"D02 NP94","streetAddress":"2 Park Place, 3rd Floor, Hatch St Dublin, D02 NP94 Ireland"},"description":"Review, Compare and Evaluate small business software. GetApp Ireland has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.ie","url":"https://www.getapp.ie/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.ie/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.linkedin.com/company/getapp-com-a-gartner-company/","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"Proto AICX Chat","description":"Proto AICX automates multilingual contact centre support for organisations in emerging markets. Proto's proprietary natural language processing engine offers leading intent classification accuracy for local languages such as Tagalog and Kinyarwanda, with support for over 100 languages. \n\nOrganisations can use the no-code platform to build chatbot conversation flows and embed media, surveys, and more into chats. Proto's Track product enables regulatory organisations to oversee consumer complaint management across national service providers, and businesses can use customer categorisation to route queries to the appropriate respondents.\n\nProto offers simple integrations for omnichannel service over channels including Africa’s Talking, LINE, Viber, Messenger, WhatsApp, and others which can be managed in one place. \n\nOrganisations can use Proto's Analytics product to track number of chats, complaint resolution times, customer satisfaction, and many other KPIs with filtering for more granular data to compare the performance of teams, channels, regions, etc.\n\nWith accessible, affordable, and scalable CX automation, Proto aims to help organisations in financial, health, government, and other industries make their services more accessible to local communities.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/8de03a04-d600-410b-bd72-8c4b20f1121d.png","url":"https://www.getapp.ie/software/2066220/proto-aicx-chat","@id":"https://www.getapp.ie/software/2066220/proto-aicx-chat#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.ie/#organization"},"applicationCategory":"BusinessApplication","offers":{"price":"1000","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.getapp.ie/software/2066220/proto-aicx-chat#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Live Chat Software","position":2,"item":"/directory/561/live-chat/software","@type":"ListItem"},{"name":"Proto AICX Chat","position":3,"item":"/software/2066220/proto-aicx-chat","@type":"ListItem"}]}]}
</script>