---
description: Learn how Luma Virtual Agent can help your business. GetApp provides users in Ireland with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Luma Virtual Agent Price, Reviews & Ratings | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/561/live-chat/software) > [Luma Virtual Agent](/software/2066296/luma-virtual-agent)

# Luma Virtual Agent

Canonical: https://www.getapp.ie/software/2066296/luma-virtual-agent

> Luma Virtual Agent is a live chat software that helps businesses offer enterprise service and support to customers across multiple channels. The platform enables managers to understand users' requirements and sentiments using the natural language processing (NLP) functionality.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: ServiceAide
- **Location**: San Jose, US
- **Founded**: 2016

## Commercial Context

- **Pricing Details**: Please contact ServiceAide for pricing details.
- **Target Audience**: 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Brazil, Canada, United States

## Features

- API
- Activity Dashboard
- Canned Responses
- Chat/Messaging
- Real-time Consumer-facing Chat
- Support Ticket Management
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing

## Support Options

- Email/Help Desk

## Category

- [Live Chat Software](https://www.getapp.ie/directory/561/live-chat/software)

## Alternatives

1. [LiveAgent](https://www.getapp.ie/software/91301/liveagent) — 4.7/5 (1753 reviews)
2. [WhatsApp](https://www.getapp.ie/software/2035411/whatsapp) — 4.7/5 (16296 reviews)
3. [Slack](https://www.getapp.ie/software/91563/slack) — 4.7/5 (24046 reviews)
4. [Text Request](https://www.getapp.ie/software/2051851/text-request) — 4.6/5 (1193 reviews)
5. [LiveChat](https://www.getapp.ie/software/8385/livechat) — 4.6/5 (1715 reviews)

## Links

- [View on GetApp](https://www.getapp.ie/software/2066296/luma-virtual-agent)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/luma-virtual-agent/> |
| en-AE | <https://www.getapp.ae/software/2066296/luma-virtual-agent> |
| en-AU | <https://www.getapp.com.au/software/2066296/luma-virtual-agent> |
| en-CA | <https://www.getapp.ca/software/2066296/luma-virtual-agent> |
| en-GB | <https://www.getapp.co.uk/software/2066296/luma-virtual-agent> |
| en-IE | <https://www.getapp.ie/software/2066296/luma-virtual-agent> |
| en-NZ | <https://www.getapp.co.nz/software/2066296/luma-virtual-agent> |
| en-SG | <https://www.getapp.sg/software/2066296/luma-virtual-agent> |
| en-ZA | <https://www.getapp.za.com/software/2066296/luma-virtual-agent> |
| fr | <https://www.getapp.fr/software/2066296/luma-virtual-agent> |
| fr-BE | <https://fr.getapp.be/software/2066296/luma-virtual-agent> |
| fr-CA | <https://fr.getapp.ca/software/2066296/luma-virtual-agent> |
| pt | <https://www.getapp.com.br/software/2066296/luma-virtual-agent> |
| pt-PT | <https://www.getapp.pt/software/2066296/luma-virtual-agent> |

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