---
description: Learn how Ikonix Unified Messaging Suite can help your business. GetApp provides users in Ireland with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Ikonix Unified Messaging Suite Price, Reviews & Ratings | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Team Communication Software](/directory/1257/team-communication/software) > [Ikonix Unified Messaging Suite](/software/2066818/ikonix-unified-messaging-suite)

# Ikonix Unified Messaging Suite

Canonical: https://www.getapp.ie/software/2066818/ikonix-unified-messaging-suite

> Hospitals and businesses have complex, siloed technologies, needing to distribute information. Reducing human workload is key to efficiency.
The IUMS is a bundle of solutions that integrate your organisation, elevating collaboration by sharing information across endpoints in a custom workflow.
> 
> Verdict: Rated **4.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Key benefits of Ikonix Unified Messaging Suite

•	Integrate hospital or facility systems and databases
The IUMS engages with your organisational contacts list, for example Active Directory or OKTA. This means switchboards have updated contact details, and via Ikonix Connect, users can manage their own contact information in the directory, saving time and effort.
Through Ikonix Messenger, third-party systems are integrated to broadcast information where you need it, by custom workflows. Examples of the 90+ systems with which we integrate include 
-	BMS (e.g. Schneider, Honeywell)
-	Duress \& security (Airista Flow, GE Tecom)
-	Communication services (Spectralink DECT, Telstra \& Optus SMS)
-	Fire \& smoke detection (Vesda, Wormald)
-	Nurse call (Ascom, Rauland)
Importantly, the IUMS also incorporates paging solutions to ensure maximum coverage of communication solutions.

•	Communications built for security \& privacy.
As the IUMS routinely handles medical information, there is a strong emphasis of security. Your data is isolated, either on-premises within your existing network security, or deployed to secure, reliable cloud infrastructure based in Australia. Our backend services are not multi-tenant, meaning your data is not collocated with other organisations. 
Paging can be a weak point in a communications network, which is why we have developed an encrypted solution, to ensure security of your information.
On mobile devices, Ikonix Connect requires a device-level PIN or biometric lock and offers additional security options within the app. Organisational data is isolated from the user’s private data, reducing the risk of data spills or accidental data sharing.
Users can also hide their personal number when using Ikonix Connect to contact, ensuring personal privacy, especially when using their own handset.

•	The dependability of inclusive, flexible rostering.
Rostering in a complex, 24-7 workplace is difficult. The IUMS has the capacity to be a single source of truth for on-call rosters, publishable within your organisation, and with shifts able to be handed over between team members.
Users can manage their own availability with a simple in-app toggle, and role-based messaging is routed to the truly on-shift person. Switchboards therefore always have access to the right person, crucial in an emergency such as a Code call.

•	Designed to be scaled and resilient.
Ikonix Technology prides itself on is system availability and reliability. We routinely deliver more than any agreed SLA, achieving zero unscheduled downtime. As we work with healthcare institutions, the system requires in-built redundancy to ensure constant service.
Licences under a commercial model are scalable to meet the size of your team, ensuring whoever needs access can be granted it.

•	Communicate with the assets you have.
The IUMS integrates existing PABX or DECT telephony and can be deployed to your existing servers. This allows you to avoid major capex investments deploying the Suite.
For Ikonix Connect, the app works with both Android (v13) and iOS (v8), allowing you to deploy it to single-assignee company phone fleets, shared devices personnel hand between them, or to BYOD arrangements.

•	Deployment support from start to finish.
Ikonix Technology guides our clients through the entire process. This includes mapping your existing workflows, integrating your systems, and training your team. Each deployment is subtly different, so we take a consultative approach to implementation. Training and promotional materials are available and customisable, and your personnel are taken on the journey with us.
The IUMS has been developed in partnership with clinicians and workers, taking feedback and guidance on new feature development and prioritisation.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 2 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money | 3.0/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Ikonix Technology

## Commercial Context

- **Pricing Details**: Please contact vendor for pricing details.
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, New Zealand

## Features

- API
- Access Controls/Permissions
- Activity Tracking
- Alerts/Notifications
- Audio Calls
- Calendar Management
- Calendar Sync
- Call Tracking
- Caller ID
- Chat/Messaging
- Collaboration Tools
- Contact Management
- Customisable Branding
- Customisable Reports
- Data Import/Export
- File Sharing
- Group Messaging
- Interaction Tracking
- Mobile Access
- Multi-Channel Communication

## Integrations (11 total)

- Avaya UCaaS
- Gladstone
- Grandstream Wave
- Merlon
- Olinqua
- Optus Loop
- Patriot
- Quorum
- Sunrise EHR
- Telstra PBS
- Twilio

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support

## Category

- [Team Communication Software](https://www.getapp.ie/directory/1257/team-communication/software)

## Related Categories

- [Team Communication Software](https://www.getapp.ie/directory/1257/team-communication/software)
- [Unified Communications Software](https://www.getapp.ie/directory/599/unified-communications/software)

## Alternatives

1. [Slack](https://www.getapp.ie/software/91563/slack) — 4.7/5 (24071 reviews)
2. [Wildix](https://www.getapp.ie/software/2045027/wildix) — 4.7/5 (209 reviews)
3. [Microsoft Teams](https://www.getapp.ie/software/105615/microsoft-teams) — 4.5/5 (10975 reviews)
4. [Flock](https://www.getapp.ie/software/111621/flock) — 4.5/5 (344 reviews)
5. [Zoom Workplace](https://www.getapp.ie/software/111633/zoom) — 4.6/5 (14553 reviews)

## Reviews

### "Ikonix paging system" — 4.0/5

> **Katherine** | *13 June 2024* | Hospital & Health Care | Recommendation rating: 8.0/10
> 
> **Pros**: Ability to send the same paging message to multiple pagers at the same time. 
Ease in creating pager diversions, and cancelling diversions is so simple.
Whiteboard - great feature for being able to share information with different users
> 
> **Cons**: If you are not logged in, you cannot tell that your message has been sent
> 
> A well thought through and easy to navigate software interface

-----

### "A company to look for in Unified messaging system" — 4.0/5

> **Dr. Jadumani** | *14 May 2024* | Hospital & Health Care | Recommendation rating: 7.0/10
> 
> **Pros**: - Great team and people
- Product design and ease of use
- takes feedback for and deploy any changes quick
> 
> **Cons**: - complexity of product
- cost effectiveness
> 
> \- Great experience in setting up UMS at CALHN
- WebConnect is being used with no issues
- waiting for Ikonix connect to be available

## Links

- [View on GetApp](https://www.getapp.ie/software/2066818/ikonix-unified-messaging-suite)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/collaboration-software/a/ikonix-unified-messaging-suite/> |
| en-AE | <https://www.getapp.ae/software/2066818/ikonix-unified-messaging-suite> |
| en-AU | <https://www.getapp.com.au/software/2066818/ikonix-unified-messaging-suite> |
| en-CA | <https://www.getapp.ca/software/2066818/ikonix-unified-messaging-suite> |
| en-GB | <https://www.getapp.co.uk/software/2066818/ikonix-unified-messaging-suite> |
| en-IE | <https://www.getapp.ie/software/2066818/ikonix-unified-messaging-suite> |
| en-NZ | <https://www.getapp.co.nz/software/2066818/ikonix-unified-messaging-suite> |
| en-SG | <https://www.getapp.sg/software/2066818/ikonix-unified-messaging-suite> |
| en-ZA | <https://www.getapp.za.com/software/2066818/ikonix-unified-messaging-suite> |

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