---
description: Learn how eRSP can help your business. GetApp provides users in Ireland with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: eRSP Price, Reviews & Ratings | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Assisted Living Software](/directory/891/assisted-living/software) > [eRSP](/software/2067747/ersp)

# eRSP

Canonical: https://www.getapp.ie/software/2067747/ersp

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> All-in-one home care software: scheduling, EVV, billing, payroll, and client/caregiver management on a secure cloud platform.
> 
> Verdict: Rated **4.2/5** by 99 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of eRSP

Why Agencies Choose eRSP

Build and adjust caregiver schedules in real time with eRSP's dynamic scheduling tools, automatically flagging conflicts, gaps, and overtime risks before they become costly problems.

Verify every visit accurately with built-in EVV, capturing check-in and check-out times, GPS location, and service details to keep your agency compliant with state and payer requirements—without extra manual entry.

Manage every client and caregiver profile in one place, with care plans, certifications, availability, and history all accessible from a single record instead of scattered across spreadsheets and paper files.

Turn verified visit data directly into accurate billing and payroll, eliminating the double entry and reconciliation errors that come from using separate systems for scheduling, timekeeping, and invoicing.

Track caregiver certifications and compliance deadlines automatically, so your office team gets alerted before licenses expire or requirements lapse—reducing risk and keeping your agency audit-ready.

Generate the reports agencies actually need—from billing summaries to caregiver utilization to compliance documentation—so owners and administrators can make informed decisions without building spreadsheets from scratch.

Access eRSP from anywhere, giving caregivers, office staff, and administrators the flexibility to manage schedules, log visits, and review information on the go, from any device with an internet connection.

Protect sensitive client and caregiver data with security measures built into every layer of the platform, so agencies can meet data privacy expectations without managing that infrastructure themselves.

Scale your operations without switching systems, whether you're managing one location or several—eRSP is built to support agencies as their caregiver count, client base, and service lines grow.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.2/5** | 99 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Kaleida Systems
- **Founded**: 1999

## Commercial Context

- **Starting Price**: US$200.00
- **Pricing model**: Other
- **Pricing Details**: We will work with you to beat any price. Contact us today\!
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Assessment Management
- Automated Scheduling
- Billing & Invoicing
- Calendar Management
- Calendar Sync
- Cancellation Tracking
- Care Plan Management
- Caregiver Management
- Charting
- Chat/Messaging
- Claims Management
- Client Management
- Client Portal

## Integrations (28 total)

- ADP GlobalView Payroll
- ADP Workforce Now
- Availity
- CareAR
- CareAcademy
- CyberPay
- DailyPay
- Dynamics 365
- Dynamics 365 Customer Insights
- Dynamics Billing
- HHAeXchange
- Kronoscope
- Netchex
- Netsmart Helper
- Paychex Flex

... and 13 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Assisted Living Software](https://www.getapp.ie/directory/891/assisted-living/software)

## Related Categories

- [Assisted Living Software](https://www.getapp.ie/directory/891/assisted-living/software)
- [Home Health Care Software](https://www.getapp.ie/directory/61/home-health-care/software)
- [Medical Scheduling Software](https://www.getapp.ie/directory/68/medical-scheduling/software)
- [Home Care Software](https://www.getapp.ie/directory/717/home-care/software)

## Alternatives

1. [GEOH](https://www.getapp.ie/software/2080153/geoh) — 4.9/5 (167 reviews)
2. [AxisCare](https://www.getapp.ie/software/104545/axiscare-software) — 4.6/5 (729 reviews)
3. [ShiftCare](https://www.getapp.ie/software/2050072/shiftcare) — 4.6/5 (145 reviews)
4. [CareSmartz360](https://www.getapp.ie/software/141759/caresmartz360) — 4.8/5 (189 reviews)
5. [InMyTeam](https://www.getapp.ie/software/2064401/inmyteam) — 4.6/5 (93 reviews)

## Reviews

### "eRSP Works Well for the Direct Support Industry" — 4.0/5

> **Luke** | *23 April 2025* | Individual & Family Services | Recommendation rating: 8.0/10
> 
> **Pros**: eRSP has the setup for our unique industry. Most timekeeping platforms don't provide the features and customization that we require for daily operation. eRSP has provided our staff the ability to clock in and clock out wherever they are working in the community. Employees can complete shift reports directly on the app and record their mileage directly on each shift.
> 
> **Cons**: The eRSP crash last year left us crippled. Although most bugs are fixed now, there were several months of bugs that cost us time and money to work around. This caused headaches for our staff and admin teams.
The customization is great, but it can take a long time to develop and implement.
> 
> For the most part, eRSP has been meeting our current needs. We are forced to perform several payroll and billing report tasks manually due to the limitations of report creation. It is one size fits all unless you pay for the customization, which can take a while.

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### "Good value" — 5.0/5

> **Lisa** | *23 April 2025* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: I appreciate the ease and timeliness of requests for support.  I also love the variety of useful reports available for uses outside of ERSP. I feel the cost is a good value.
> 
> **Cons**: The security breach was really painful...Glad it was resolved fairly quick and hope that never happens again. (Could always have been worse).
I also feel that occasionally I am given vague answers when inquiring about a problem with EVV.  I am trying to determine if it is an error on my end or a glitch in the system.  If they are not sure, would be good to tell me either way.
> 
> I have been working for Comfort Keepers for over 17 years and feel ERSP has kept up with the changing needs/requirements of our Franchise.  Ex: Medicaid module, EVV, family portal, Geolocation, etc.

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### "Agency Director/Owner" — 3.0/5

> **Gillian** | *17 February 2025* | Hospital & Health Care | Recommendation rating: 0.0/10
> 
> **Pros**: Some of it's functionality like inputting caregivers credential and the report for pulling credentials.  Printing caregivers ID badge
> 
> **Cons**: Compare to other scheduling software, eRSP scheduling software is a bit antiquated.  We have had eRSP for about 5yrs or more now and still unable to use the skilled nursing side of it as we don't even understand how it works.  There is no workflow system in eRSP.  Most software companies now have where you can have all admissions documentation in the system so nurses don't have to take paperwork to clients home.  Skilled nursing visits cannot be documented in eRSP.
> 
> Customer service is not what it used to be.  Cannot talk to a like person.

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### "eRSP takes some of the stress out of scheduling" — 5.0/5

> **Crystal** | *25 March 2025* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: The scheduling capability is like no other system I have seen. It allows for both micro and macro views of the schedule. I love that you can view individual staff schedules within the overall weekly client schedule.
> 
> **Cons**: Communication within the system. Communication from the admin perspective is great, but I wish the caregivers could communicate through the secure, HIPPA compliant system as well. This would allow them to pass on information regarding clients and get shift coverage. 
I would like for the admin to have access to these communications as well.
> 
> I find it to be a very intuitive system. I'm happy with my experience.

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### "eRSP is User-Friendly" — 4.0/5

> **Sheila** | *27 February 2025* | Hospital & Health Care | Recommendation rating: 7.0/10
> 
> **Pros**: It is user-friendly and good for home-care agencies like ours and the price is reasonable.
> 
> **Cons**: After the outage in January 2024, we worry that it will happen again.  Also, they don't respond to our calls in a timely manner since the new company took over.  And, they don't spend any money on upgrading.  None of our suggestions ever see the light of day.
> 
> We have had eRSP for over 20 years and, except for the recent outage, we have had minor complaints.  We have been overall very pleased.

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## Links

- [View on GetApp](https://www.getapp.ie/software/2067747/ersp)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/healthcare-pharmaceuticals-software/a/ersp/> |
| en-AE | <https://www.getapp.ae/software/2067747/ersp> |
| en-AU | <https://www.getapp.com.au/software/2067747/ersp> |
| en-CA | <https://www.getapp.ca/software/2067747/ersp> |
| en-GB | <https://www.getapp.co.uk/software/2067747/ersp> |
| en-IE | <https://www.getapp.ie/software/2067747/ersp> |
| en-NZ | <https://www.getapp.co.nz/software/2067747/ersp> |
| en-SG | <https://www.getapp.sg/software/2067747/ersp> |
| en-ZA | <https://www.getapp.za.com/software/2067747/ersp> |

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