---
description: Learn how SAAS First can help your business. GetApp provides users in Ireland with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: SAAS First Price, Reviews & Ratings | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Customer Success Software](/directory/959/customer-success/software) > [SAAS First](/software/2067784/saas-first)

# SAAS First

Canonical: https://www.getapp.ie/software/2067784/saas-first

> Milly by SAAS First offers AI-driven chatbot services for SaaS SMEs. It learns from your content for accurate responses, provides 24/7 support, reduces team workload, and scales with business growth, driving customer satisfaction and business success.
> 
> Verdict: Rated **5.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of SAAS First

1\. Contextual Learning for Personalized Responses: With Milly's contextual learning feature, your chatbot goes beyond scripted responses. Milly learns from your Help Center articles, website content, and custom snippets you provide. This way, she can offer personalized, accurate, and relevant answers to customer inquiries, improving the overall customer experience.

2. Train Milly for Enhanced Accuracy: Milly's 'Train Milly' feature allows for continuous improvement of her knowledge base. By testing her responses and fine-tuning her learning, you can ensure Milly offers the most accurate and helpful answers, becoming a more valuable resource for your customers and support team.

3. Automated Customer Support: Activate Milly to manage all incoming chat messages. She'll attempt to answer them using her learned knowledge. If she can't provide a satisfactory answer, she'll seamlessly transfer the conversation to your team, ensuring consistent and efficient customer support.

4. 24/7 Customer Support: With Milly, you can offer round-the-clock support to your customers. Regardless of when they need assistance, Milly is there to provide instant responses, reducing wait times and improving overall customer satisfaction.

5. Scalable Support Solution: As your business grows, so does Milly. Her AI-driven technology scales to handle increasing volumes of customer inquiries, ensuring your support remains efficient and effective, irrespective of business size.

6. Customizable Knowledge Base: Milly can learn from custom snippets and be trained to provide better answers. This adaptability makes her a valuable addition to your support strategy, as she can be tailored to your specific business needs.

7. Seamless Integration with Existing Support Systems: "Milly works seamlessly with SaaSFirst's Inbox and CRM modules, ensuring a cohesive and efficient customer support experience. Leverage Milly's integration capabilities to streamline your support processes and enhance customer satisfaction.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 2 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: GBD Consulting and Services
- **Location**: Benfleet, UK
- **Founded**: 2019

## Commercial Context

- **Starting Price**: US$9.00
- **Pricing model**: Flat Rate (Free version available)
- **Target Audience**: 2–10, 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- AI Copilot
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Automated Responses
- Automated Routing
- CAN-SPAM Compliance
- CRM
- Campaign Analytics
- Campaign Management
- Campaign Scheduling
- Catalog Management
- Chat/Messaging
- Chatbot
- Click Tracking
- Contact Management
- Content Library
- Customer Communication

## Integrations (1 total)

- MillionVerifier

## Support Options

- Email/Help Desk
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Customer Success Software](https://www.getapp.ie/directory/959/customer-success/software)

## Related Categories

- [Customer Success Software](https://www.getapp.ie/directory/959/customer-success/software)
- [Help Desk Software](https://www.getapp.ie/directory/287/help-desk-ticketing/software)
- [Customer Support Software](https://www.getapp.ie/directory/562/customer-support/software)
- [Chatbot Software](https://www.getapp.ie/directory/2795/chatbot/software)
- [Live Chat Software](https://www.getapp.ie/directory/561/live-chat/software)

## Alternatives

1. [HubSpot CRM](https://www.getapp.ie/software/102533/hubspot-crm) — 4.5/5 (4451 reviews)
2. [Zoho CRM](https://www.getapp.ie/software/9908/zoho-crm) — 4.3/5 (6964 reviews)
3. [Salesforce Sales Cloud](https://www.getapp.ie/software/90378/salesforce) — 4.4/5 (18768 reviews)
4. [Kylas Sales CRM](https://www.getapp.ie/software/2052749/kylas) — 4.8/5 (573 reviews)
5. [EngageBay CRM](https://www.getapp.ie/software/113999/engagebay-marketing) — 4.7/5 (907 reviews)

## Reviews

### "AI-Powered Multichannel Marketing" — 5.0/5

> **Jayan** | *14 June 2024* | Computer Software | Recommendation rating: 9.0/10
> 
> **Pros**: what I liked most about SAAS first is its AI-driven responses and seamless multichannel marketing integration making campaigns highly efficient and targeted
> 
> **Cons**: what I liked least about SAAS First is that its advanced marketing features are only available in the higher-tier plans potentially limiting access for smaller businesses on a budget
> 
> working with SAAS First feels like utilizing a sophisticated all-in-one platform akin to the experience of contributing to open-source financial software projects such as Fineract or Mifos just as these open-source solutions democratize access to financial services by offering robust tools and flexibility, SAAS First democratizes effective marketing strategies with its AI-driven responses and seamless integration across multiple channels its like leveraging the collaborative spirit and innovation of open-source development to streamline and optimize marketing campaigns effectively

-----

### "Simple and Effective Customer Support Platform" — 5.0/5

> **Verified Reviewer** | *5 March 2026* | Financial Services | Recommendation rating: 10.0/10
> 
> **Pros**: Simple support platform. Easy ticket and email management. Clean dashboard. Helps teams respond to customer issues faster.
> 
> **Cons**: Some advanced features are limited. Customization options could be better. Reporting tools feel basic for larger support teams.
> 
> Good tool for managing customer support conversations. Easy to learn, organized ticket flow, and helpful for small to mid teams.

## Links

- [View on GetApp](https://www.getapp.ie/software/2067784/saas-first)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/2067784/saas-first> |
| de-AT | <https://www.getapp.at/software/2067784/saas-first> |
| en | <https://www.getapp.com/customer-management-software/a/saas-first/> |
| en-AE | <https://www.getapp.ae/software/2067784/saas-first> |
| en-AU | <https://www.getapp.com.au/software/2067784/saas-first> |
| en-CA | <https://www.getapp.ca/software/2067784/saas-first> |
| en-GB | <https://www.getapp.co.uk/software/2067784/saas-first> |
| en-IE | <https://www.getapp.ie/software/2067784/saas-first> |
| en-NZ | <https://www.getapp.co.nz/software/2067784/saas-first> |
| en-SG | <https://www.getapp.sg/software/2067784/saas-first> |
| en-ZA | <https://www.getapp.za.com/software/2067784/saas-first> |
| es | <https://www.getapp.es/software/2067784/saas-first> |
| es-CL | <https://www.getapp.cl/software/2067784/saas-first> |
| es-CO | <https://www.getapp.com.co/software/2067784/saas-first> |
| es-MX | <https://www.getapp.com.mx/software/2067784/saas-first> |
| fr | <https://www.getapp.fr/software/2067784/saas-first> |
| fr-BE | <https://fr.getapp.be/software/2067784/saas-first> |
| fr-CA | <https://fr.getapp.ca/software/2067784/saas-first> |
| nl | <https://www.getapp.nl/software/2067784/saas-first> |
| nl-BE | <https://www.getapp.be/software/2067784/saas-first> |
| pt | <https://www.getapp.com.br/software/2067784/saas-first> |
| pt-PT | <https://www.getapp.pt/software/2067784/saas-first> |

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