About Cloudiway
Cloudiway is a cloud-based ETL software that helps businesses migrate emails, files, sites, and groups through a unified platform. Key features include mail routing, domain sharing, data transformation, and third-party integration.
The solution enables users to transfer various channels, conversations, guests, planners, documents, and notes. Cloudiway allows executives to transform inline email archives, standard mail inboxes, and users' websites.
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- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
O365 to O365 migration
Reviewed on 7/2/2020
Great product, and easy to use. I look forward to my next migration and using Clouiway again.
Great product, and easy to use. I look forward to my next migration and using Clouiway again.
Pros
Clouiway software was easy to use. Very intuitive (always was able to figure most out), but for things I could not their online videos were great.
Cons
No complaints about the software. Support is not available on weekends, was the only con.
- Industry: Furniture
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
About cloudiway
Reviewed on 20/6/2021
All over it’s helpful
All over it’s helpful
Pros
It’s user friendly and easy to use. Works for migrating mailbox ,drive and site. These things transfers quick.
There are less technical issues.help support is also good
Cons
Sometime data losses happen . Share point always don’t work well
- Industry: Information Technology & Services
- Company size: 1,001–5,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Good Tool - Worst Support
Reviewed on 2/4/2020
Good Tool, has lot of scope to be great... but extremely poor support combined with arrogant and...
Good Tool, has lot of scope to be great... but extremely poor support combined with arrogant and bad email etiquette for customers in distress ... i dont care attitude of the support and even the management
Pros
The Tool has some great features and probably i am one of the users of the solutions for migrating teams from tenant to tenant. product is robust and good... could do better in terms of information on errors reported and... The calendar migration sections is like black cloud not information on migrated or not ... Need to work on the data loss side too much data loss in case of large mailboxes..
Cons
Worst Support, promised a lot before procurement but post.. only objective is keep forcing to buy subscription package.. very late responses... they dont care of your urgent scenarios ... they will ask you to wait for 24hrs before they respond.
Response from Cloudiway
Dear Sathya,
you are correct.
Respons time for free support is 8 business hours and done by mail exclusively. (But usually support is answering within 1 hour).
This is documented everywhere in our website, redisplayed when you are opening a ticket.
When our SLA are not meeting your expectations, we propose a dedicated consultant (paid services, and sometimes 1 or 2 hours may be sufficient) to give you access to phone calls, remote sessions, deep analysis, expertise of our consultants , high level expertise that cannot be delivered by support.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A great product
Reviewed on 26/1/2021
Perfect to use when migrating tenant-to-tenant
Perfect to use when migrating tenant-to-tenant
Pros
Easy to use, and quick to setup and it´s working real nice.
Cons
Sharepoint migration not always work as you expect
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
100% reliable migrations
Reviewed on 3/2/2023
We have been working with Microsoft 365 for more than 10 years. We have needed to perform Cloud to...
We have been working with Microsoft 365 for more than 10 years. We have needed to perform Cloud to Cloud migrations on many occasions. Cloudiway has always been the perfect partner providing a very valuable product and support
Pros
Easy of use. Fantastic support. 100% reliable
Cons
Support is good, but could be quicker in their responses
Cloudiway FAQs
Below are some frequently asked questions for Cloudiway.Q. What type of pricing plans does Cloudiway offer?
Cloudiway offers the following pricing plans:
- Starting from:
- Free Trial: Available
Q. Who are the typical users of Cloudiway?
Cloudiway has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Cloudiway support?
Cloudiway supports the following languages:
French
Q. Does Cloudiway support mobile devices?
Cloudiway supports the following devices:
Q. What other apps does Cloudiway integrate with?
We do not have any information about what integrations Cloudiway has
Q. What level of support does Cloudiway offer?
Cloudiway offers the following support options:
Chat
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