Cloudiway
About Cloudiway
Cloudiway is a cloud-based ETL software that helps businesses migrate emails, files, sites, and groups through a unified platform. Key features include mail routing, domain sharing, data transformation, and third-party integration.
The solution enables users to transfer various channels, conversations, guests, planners, documents, and notes. Cloudiway allows executives to transform inline email archives, standard mail inboxes, and users' websites.
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Reviews
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- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy, Good Support, and Reliable
Reviewed on 18/11/2024
Working with Microsoft 365 and numerous cloud-to-cloud migrations through Cloudiway has been a good...
Working with Microsoft 365 and numerous cloud-to-cloud migrations through Cloudiway has been a good experience.
Pros
Ease of use, readily available support team, and reliability are the key components.
Cons
Initially you should organize a meeting with support team to better understand the features of data migration tools.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Fully reliable migration. Seamless data migration.
Reviewed on 13/7/2024
Fantastic stuff, simple to use. I'm excited to use Cloudiway once more during my next transfer.
Fantastic stuff, simple to use. I'm excited to use Cloudiway once more during my next transfer.
Pros
The Cloudiway program was very user-friendly. Most things were very intuitive. Their online videos elucidated the things I could not work out.
It's very user-friendly and gentle on the users. Works for site, disk, and mail migrations. These are transferred very fast. There are fewer technological glitches as well.
Cons
The quality of Teams migration is poor. Burns licenses unnecessarily, and they can be expensive. Support is really poor.
- Industry: Information Technology & Services
- Company size: 1,001–5,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Good Tool - Worst Support
Reviewed on 2/4/2020
Good Tool, has lot of scope to be great... but extremely poor support combined with arrogant and...
Good Tool, has lot of scope to be great... but extremely poor support combined with arrogant and bad email etiquette for customers in distress ... i dont care attitude of the support and even the management
Pros
The Tool has some great features and probably i am one of the users of the solutions for migrating teams from tenant to tenant. product is robust and good... could do better in terms of information on errors reported and... The calendar migration sections is like black cloud not information on migrated or not ... Need to work on the data loss side too much data loss in case of large mailboxes..
Cons
Worst Support, promised a lot before procurement but post.. only objective is keep forcing to buy subscription package.. very late responses... they dont care of your urgent scenarios ... they will ask you to wait for 24hrs before they respond.
Response from Cloudiway
Dear Sathya,
you are correct.
Respons time for free support is 8 business hours and done by mail exclusively. (But usually support is answering within 1 hour).
This is documented everywhere in our website, redisplayed when you are opening a ticket.
When our SLA are not meeting your expectations, we propose a dedicated consultant (paid services, and sometimes 1 or 2 hours may be sufficient) to give you access to phone calls, remote sessions, deep analysis, expertise of our consultants , high level expertise that cannot be delivered by support.
- Industry: Transportation/Trucking/Railroad
- Company size: 1,001–5,000 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Supportive Staff
Reviewed on 26/9/2024
Data transfer was quick, and all of our questions were answered by the helpful service. Cloudiway...
Data transfer was quick, and all of our questions were answered by the helpful service. Cloudiway maximizes productivity and minimizes downtime.
Strongly recommended!
Pros
The outstanding service that was rendered, which guaranteed a smooth and convenient experience, has left us quite impressed. Its intuitive interface and streamlined migration process render it an indispensable tool for IT professionals, system administrators, and organizations seeking to navigate complex cloud transitions efficiently.
Cons
Even when there were a few smaller issues, the customer service was helpful, and quickly fixed them.
- Industry: Accounting
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to configure and capable of migrating large amounts of data
Reviewed on 23/7/2024
It has been very simple. The setup was seamless and the ease of use was perfect for not so tech...
It has been very simple. The setup was seamless and the ease of use was perfect for not so tech savvy users
Pros
Our company had a huge amount of data that we needed to migrate. We also have quite a large team so we needed to make sure we could add at least 50 as users. As the coordinator of this project, I felt that the price was spot on for the service and it was user friendly. It didn't take our team members long to already have a handful of successful data migration projects completed. As far as now, we plan to keep using their services
Cons
So far so good, no issues or complaints from anyone on our team.
Reasons for Switching to Cloudiway
pricingCloudiway FAQs
Below are some frequently asked questions for Cloudiway.Q. What type of pricing plans does Cloudiway offer?
Cloudiway offers the following pricing plans:
- Starting from: €1.00/one-time
- Free Trial: Available
Q. Who are the typical users of Cloudiway?
Cloudiway has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Cloudiway support?
Cloudiway supports the following languages:
French
Q. Does Cloudiway support mobile devices?
Cloudiway supports the following devices:
Q. What other apps does Cloudiway integrate with?
We do not have any information about what integrations Cloudiway has
Q. What level of support does Cloudiway offer?
Cloudiway offers the following support options:
Chat
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