---
description: Learn how SMG can help your business. GetApp provides users in Ireland with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: SMG Price, Reviews & Ratings | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Survey Software](/directory/234/survey/software) > [SMG](/software/2068416/smg)

# SMG

Canonical: https://www.getapp.ie/software/2068416/smg

> SMG is a leading experience management (XM) provider, accelerating value by changing how brands act on customer + employee insights.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## About the vendor

- **Company**: Service Management Group

## Commercial Context

- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Chinese, Danish, Dutch, English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Swedish, Traditional Chinese
- **Available Countries**: Japan, United Kingdom, United States

## Features

- API
- Access Controls/Permissions
- Action Management
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Anonymous Feedback
- Benchmarking
- CES Survey Structure
- CRM
- CSAT Survey Structure
- Collaboration Tools
- Commenting/Notes
- Conditional Logic
- Customer Database
- Customer Experience Management
- Customer Journey Mapping
- Customer Segmentation
- Customisable Branding
- Customisable Forms

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)

## Category

- [Survey Software](https://www.getapp.ie/directory/234/survey/software)

## Related Categories

- [Survey Software](https://www.getapp.ie/directory/234/survey/software)
- [Employee Engagement Software](https://www.getapp.ie/directory/715/employee-engagement/software)
- [Review Management Software](https://www.getapp.ie/directory/575/feedback-and-reviews-management/software)
- [Customer Satisfaction Software](https://www.getapp.ie/directory/1029/customer-satisfaction/software)
- [NPS Software](https://www.getapp.ie/directory/1963/nps/software)

## Alternatives

1. [Survicate](https://www.getapp.ie/software/101401/survicate) — 4.6/5 (99 reviews)
2. [XM for Customer Experience](https://www.getapp.ie/software/130147/customer-frontlines) — 4.6/5 (255 reviews)
3. [Zonka Feedback](https://www.getapp.ie/software/109079/zonka-feedback) — 4.8/5 (68 reviews)
4. [InputKit](https://www.getapp.ie/software/2069803/inputkit) — 4.9/5 (37 reviews)
5. [Customer Thermometer](https://www.getapp.ie/software/91368/customer-thermometer) — 4.9/5 (18 reviews)

## Links

- [View on GetApp](https://www.getapp.ie/software/2068416/smg)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/smg/> |
| en-AE | <https://www.getapp.ae/software/2068416/smg> |
| en-AU | <https://www.getapp.com.au/software/2068416/smg> |
| en-CA | <https://www.getapp.ca/software/2068416/smg> |
| en-GB | <https://www.getapp.co.uk/software/2068416/smg> |
| en-IE | <https://www.getapp.ie/software/2068416/smg> |
| en-NZ | <https://www.getapp.co.nz/software/2068416/smg> |
| en-SG | <https://www.getapp.sg/software/2068416/smg> |
| en-ZA | <https://www.getapp.za.com/software/2068416/smg> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp Ireland","address":{"@type":"PostalAddress","addressLocality":"Dublin","addressRegion":"D","postalCode":"D02 NP94","streetAddress":"2 Park Place, 3rd Floor, Hatch St Dublin, D02 NP94 Ireland"},"description":"Review, Compare and Evaluate small business software. GetApp Ireland has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.ie","url":"https://www.getapp.ie/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.ie/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.linkedin.com/company/getapp-com-a-gartner-company/","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"SMG","description":"SMG is a leading experience management (XM) provider, accelerating value by changing how brands act on customer + employee insights. No other XM vendor combines platform technology and professional services to achieve meaningful business outcomes like SMG. We provide analysis support, insight delivery, and strategic partnership—going far beyond the software as a service (SaaS) model offered by other vendors—to help brands turn mountains of data into actionable insights that change business outcomes.","url":"https://www.getapp.ie/software/2068416/smg","@id":"https://www.getapp.ie/software/2068416/smg#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.ie/#organization"},"applicationCategory":"BusinessApplication","operatingSystem":"Cloud"},{"@id":"https://www.getapp.ie/software/2068416/smg#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Survey Software","position":2,"item":"/directory/234/survey/software","@type":"ListItem"},{"name":"SMG","position":3,"item":"/software/2068416/smg","@type":"ListItem"}]}]}
</script>