---
description: Learn how ConSol CM/AI Assist can help your business. GetApp provides users in Ireland with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ConSol CM/AI Assist Price, Reviews & Ratings | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [ConSol CM/AI Assist](/software/2071219/consol-cm-ai-assist)

# ConSol CM/AI Assist

Canonical: https://www.getapp.ie/software/2071219/consol-cm-ai-assist

> Harnessing AI capabilities to optimize workflows and boost efficiency in customer service and support operations.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Key benefits of ConSol CM/AI Assist

\- Summarize lengthy emails with a single click&#10;- Automatically generate individual tickets&#10;- One-click response suggestions&#10;- GDPR-compliant after anonymization&#10;- Accelerating ticket processing \&amp; supporting service teams&#10;- brings digital excellence to customer service \&amp; support processes

## About the vendor

- **Company**: ConSol Consulting & Solutions Software
- **Location**: Muenchen, Germany
- **Founded**: 1984

## Commercial Context

- **Starting Price**: €4,900.00
- **Pricing model**: Per Feature
- **Target Audience**: 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English, German
- **Available Countries**: Germany, Switzerland

## Features

- Alerts/Escalation
- Data Security
- Knowledge Base Management
- Multi-Channel Communication
- Reporting & Statistics
- Support Ticket Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Customer Service Software](https://www.getapp.ie/directory/231/customer-service/software)

## Alternatives

1. [Zendesk Suite](https://www.getapp.ie/software/9448/zendesk) — 4.4/5 (4072 reviews)
2. [LiveAgent](https://www.getapp.ie/software/91301/liveagent) — 4.7/5 (1753 reviews)
3. [Freshdesk](https://www.getapp.ie/software/10317/freshdesk) — 4.5/5 (3408 reviews)
4. [Salesforce Sales Cloud](https://www.getapp.ie/software/90378/salesforce) — 4.4/5 (18768 reviews)
5. [LiveChat](https://www.getapp.ie/software/8385/livechat) — 4.6/5 (1715 reviews)

## Links

- [View on GetApp](https://www.getapp.ie/software/2071219/consol-cm-ai-assist)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/2071219/consol-cm-ai-assist> |
| de-AT | <https://www.getapp.at/software/2071219/consol-cm-ai-assist> |
| en | <https://www.getapp.com/customer-service-support-software/a/consol-cm-ai-assist/> |
| en-AE | <https://www.getapp.ae/software/2071219/consol-cm-ai-assist> |
| en-AU | <https://www.getapp.com.au/software/2071219/consol-cm-ai-assist> |
| en-CA | <https://www.getapp.ca/software/2071219/consol-cm-ai-assist> |
| en-GB | <https://www.getapp.co.uk/software/2071219/consol-cm-ai-assist> |
| en-IE | <https://www.getapp.ie/software/2071219/consol-cm-ai-assist> |
| en-NZ | <https://www.getapp.co.nz/software/2071219/consol-cm-ai-assist> |
| en-SG | <https://www.getapp.sg/software/2071219/consol-cm-ai-assist> |
| en-ZA | <https://www.getapp.za.com/software/2071219/consol-cm-ai-assist> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp Ireland","address":{"@type":"PostalAddress","addressLocality":"Dublin","addressRegion":"D","postalCode":"D02 NP94","streetAddress":"2 Park Place, 3rd Floor, Hatch St Dublin, D02 NP94 Ireland"},"description":"Review, Compare and Evaluate small business software. GetApp Ireland has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.ie","url":"https://www.getapp.ie/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.ie/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.linkedin.com/company/getapp-com-a-gartner-company/","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"ConSol CM/AI Assist","description":"ConSol CM/AI Assist is a collaborative solution that helps businesses combine the features of ConSol CM and ChatGPT to streamline support operations. The platform helps support teams leverage AI capabilities to intelligently analyze and extract key information from customer emails, enabling the generation of accurate and efficient tickets for prompt resolution.\n\nChatGPT's advanced data privacy measures ensure that personal information remains protected during interactions. ConSol CM/AI Assist also offers helpful response suggestions for quick review, that allows teams to manage tickets on a unified interface. Other features include email summarization, individual ticket generation, and GDPR-compliance regulation after anonymization.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/9dcfda63-4466-4667-bf26-1c3ac7d40256.png","url":"https://www.getapp.ie/software/2071219/consol-cm-ai-assist","@id":"https://www.getapp.ie/software/2071219/consol-cm-ai-assist#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.ie/#organization"},"applicationCategory":"BusinessApplication","offers":{"price":"4900","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud, Windows on premise, Linux on premise"},{"@id":"https://www.getapp.ie/software/2071219/consol-cm-ai-assist#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Service Software","position":2,"item":"/directory/231/customer-service/software","@type":"ListItem"},{"name":"ConSol CM/AI Assist","position":3,"item":"/software/2071219/consol-cm-ai-assist","@type":"ListItem"}]}]}
</script>
