---
description: Learn how HelpMate can help your business. GetApp provides users in Ireland with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: HelpMate Price, Reviews & Ratings | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [HelpMate](/software/2071511/helpmate)

# HelpMate

Canonical: https://www.getapp.ie/software/2071511/helpmate

> Customer service tool that helps businesses organize incoming messages in a team inbox, manage a knowledge base, and track support tickets on a unified platform.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: HelpMate

## Commercial Context

- **Starting Price**: US$12.00
- **Pricing model**: Other (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Benin, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana and 173 more

## Features

- Inbox Management
- Knowledge Base Management
- Multi-Channel Communication
- Support Ticket Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base

## Category

- [Customer Service Software](https://www.getapp.ie/directory/231/customer-service/software)

## Alternatives

1. [Zendesk Suite](https://www.getapp.ie/software/9448/zendesk) — 4.4/5 (4072 reviews)
2. [LiveAgent](https://www.getapp.ie/software/91301/liveagent) — 4.7/5 (1753 reviews)
3. [Freshdesk](https://www.getapp.ie/software/10317/freshdesk) — 4.5/5 (3408 reviews)
4. [Salesforce Sales Cloud](https://www.getapp.ie/software/90378/salesforce) — 4.4/5 (18768 reviews)
5. [LiveChat](https://www.getapp.ie/software/8385/livechat) — 4.6/5 (1715 reviews)

## Links

- [View on GetApp](https://www.getapp.ie/software/2071511/helpmate)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/helpmate/> |
| en-AE | <https://www.getapp.ae/software/2071511/helpmate> |
| en-AU | <https://www.getapp.com.au/software/2071511/helpmate> |
| en-CA | <https://www.getapp.ca/software/2071511/helpmate> |
| en-GB | <https://www.getapp.co.uk/software/2071511/helpmate> |
| en-IE | <https://www.getapp.ie/software/2071511/helpmate> |
| en-NZ | <https://www.getapp.co.nz/software/2071511/helpmate> |
| en-SG | <https://www.getapp.sg/software/2071511/helpmate> |
| en-ZA | <https://www.getapp.za.com/software/2071511/helpmate> |

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