---
description: Learn how Questback can help your business. GetApp provides users in Ireland with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Questback Price, Reviews & Ratings | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [360 Degree Feedback Software](/directory/1007/360-degree-feedback/software) > [Questback](/software/2072337/questback)

# Questback

Canonical: https://www.getapp.ie/software/2072337/questback

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> Questback is a top Experience Management platform enhancing customer and employee experiences. They help organizations globally to act on key stakeholder feedback. Their diverse team is driven to give smart organizations a competitive edge.
> 
> Verdict: Rated **4.7/5** by 49 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Questback

Happier customers and employees.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 49 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: QuestBack
- **Founded**: 2000

## Commercial Context

- **Starting Price**: €2,500.00
- **Pricing model**: Other (Free Trial)
- **Pricing Details**: Contact Questback for pricing.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Dutch, English, Finnish, French, German, Norwegian, Spanish, Swedish
- **Available Countries**: Albania, Andorra, Argentina, Australia, Austria, Belgium, Bosnia & Herzegovina, Brazil, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar and 36 more

## Features

- 360 Degree Feedback
- API
- Action Management
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Anonymous Feedback
- CSAT Survey Structure
- Chat/Messaging
- Churn Management
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Complaint Monitoring
- Conditional Logic
- Continuous Feedback
- Customer Database
- Customer Experience Management
- Customer History
- Customer Journey Mapping

## Integrations (1 total)

- Startdeliver

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [360 Degree Feedback Software](https://www.getapp.ie/directory/1007/360-degree-feedback/software)

## Related Categories

- [360 Degree Feedback Software](https://www.getapp.ie/directory/1007/360-degree-feedback/software)
- [NPS Software](https://www.getapp.ie/directory/1963/nps/software)
- [Employee Engagement Software](https://www.getapp.ie/directory/715/employee-engagement/software)
- [Customer Satisfaction Software](https://www.getapp.ie/directory/1029/customer-satisfaction/software)
- [Customer Engagement Software](https://www.getapp.ie/directory/650/customer-engagement/software)

## Alternatives

1. [Typeform](https://www.getapp.ie/software/91581/typeform) — 4.7/5 (945 reviews)
2. [UmfrageOnline](https://www.getapp.ie/software/131259/enquetes-maken) — 4.6/5 (1553 reviews)
3. [Google Forms](https://www.getapp.ie/software/112857/google-forms) — 4.7/5 (11363 reviews)
4. [SurveyMonkey](https://www.getapp.ie/software/2371/surveymonkey) — 4.6/5 (10426 reviews)
5. [Jotform](https://www.getapp.ie/software/10191/jotform-4-0) — 4.7/5 (2794 reviews)

## Reviews

### "Essential tool to capture user satisfaction" — 5.0/5

> **Stein** | *12 March 2024* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: Professional tool that helps to design, plan and develop the questionnaire and running the survey. Incl. afterwork with reports and analysis.&#10;All needed functionality in place.
> 
> **Cons**: Not applicable. There was nothing I didn't like...

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### "I am very satisfied" — 5.0/5

> **Torkel** | *3 June 2023* | Environmental Services | Recommendation rating: 10.0/10
> 
> **Pros**: Product is very easy to use. The service you get when you are in need for that is quick and good.
> 
> **Cons**: Can't think of anything really. It gives me all I need for my surveys.

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### "Transportföretagen" — 4.0/5

> **Erik** | *9 February 2024* | Transportation/Trucking/Railroad | Recommendation rating: 8.0/10
> 
> **Pros**: Support from Questback and easy to use.
> 
> **Cons**: Nothing. I find Questback easy to work Withings.
> 
> Very positive\! The positive approach the Questback people have make working with them a pure joy\!

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### "Questback" — 5.0/5

> **Annika** | *2 February 2023* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: A lot of options, the support is answering quick
> 
> **Cons**: You cant change questions if the survey is publicatedWord-export does not look good

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### "Feedback fall 2023" — 4.0/5

> **Liselott** | *3 October 2023* | Security & Investigations | Recommendation rating: 9.0/10
> 
> **Pros**: Easy to get started and use, good support.
> 
> **Cons**: Woulk like to have more standard forms to use.
> 
> We only use it once per year. Very satisfied with the company, support and product.

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## Links

- [View on GetApp](https://www.getapp.ie/software/2072337/questback)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/2072337/questback> |
| de-AT | <https://www.getapp.at/software/2072337/questback> |
| en | <https://www.getapp.com/customer-management-software/a/questback/> |
| en-AE | <https://www.getapp.ae/software/2072337/questback> |
| en-AU | <https://www.getapp.com.au/software/2072337/questback> |
| en-CA | <https://www.getapp.ca/software/2072337/questback> |
| en-GB | <https://www.getapp.co.uk/software/2072337/questback> |
| en-IE | <https://www.getapp.ie/software/2072337/questback> |
| en-NZ | <https://www.getapp.co.nz/software/2072337/questback> |
| en-SG | <https://www.getapp.sg/software/2072337/questback> |
| en-ZA | <https://www.getapp.za.com/software/2072337/questback> |
| fr | <https://www.getapp.fr/software/2072337/questback> |
| fr-BE | <https://fr.getapp.be/software/2072337/questback> |
| fr-CA | <https://fr.getapp.ca/software/2072337/questback> |
| nl | <https://www.getapp.nl/software/2072337/questback> |
| nl-BE | <https://www.getapp.be/software/2072337/questback> |

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