--- description: Learn how Social News Desk can help your business. GetApp provides users in Ireland with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Social News Desk Price, Reviews & Ratings | GetApp Ireland 2026 --- Breadcrumb: [Home](/) > [Social Media Management Tools](/directory/927/social-media-management/software) > [Social News Desk](/software/2072358/social-news-desk) # Social News Desk Canonical: https://www.getapp.ie/software/2072358/social-news-desk Page: 1 / 2\ Next: [Next page](https://www.getapp.ie/software/2072358/social-news-desk?page=2) > Social News Desk is a social media management software that's purpose-built for important businesses, such as schools \& universities, municipalities, news publishers, public safety organizations, and healthcare professionals. Since 2010, we’ve proudly supported thousands of users at America’s largest news companies, cities, government agencies, schools, and businesses who require powerful, always-on social media tools. > > Verdict: Rated **4.4/5** by 9 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Social News Desk Publish Like A Pro Write once and publish anywhere. Whether you’re managing one brand across many networks, or multiple brands at once, our publishing tools save time and effort. • Scheduling Calendar • AI-based Autopilot • Carousels, Stories \& Reels • Tagging \& Campaigns • Link In Bio Minisite • Approval Workflow Listen and Respond React quickly when new trends appear in your community. Engage easily with comments, mentions, and messages through a unified inbox. Monitor keywords and trending topics so you’re ready to respond instantly. • Universal Inbox • On Air Display • Public account monitoring • Keyword listening • Identify top-performing posts • RSS Feeds • Scheduled Interactions Take Control Secure and control thousands of social media accounts from one place. Give specific access without sharing passwords. • Easy account onboarding • Team-based user groups • Role-based access control • Logging of all activities • No shared passwords • No mixing pers/work accounts • Single Sign-on Support Share Important Insights Measure your social media success with a comprehensive suite of real-time reporting tools that help you understand what’s working well – and where your strategy needs tweaking. Share your insights with all stakeholders to better engage on social. • Custom roll-up reports • Scorecards \& rankings • Competitive analysis • Emailed \& shareable • Google integration • Realtime charts \& summaries Always-On Dependability Rely on software tested under the toughest conditions with 99.999% uptime for over a decade. Get help quickly when you need it from “real humans” – any hour of the day or night. See your ideas for upgrades implemented by • Social News Desk’s eager developers so your workflow gets even easier. • In business since 2010 • Market leader in news information and television news industries • 10,000+ communications pros trust us every day • 99.9999% uptime • 24×7x365 customer support for emergencies ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 9 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Social News Desk ## Commercial Context - **Starting Price**: US$299.00 - **Pricing model**: Per User (Free Trial) - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - @mentions - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Approval Process Control - Audience Targeting - Automated Publishing - Automated Scheduling - Benchmarking - Boolean Search - Brand Tracking - Calendar Management - Campaign Analytics - Campaign Management - Campaign Planning - Campaign Scheduling - Charting - Click Tracking ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Social Media Management Tools](https://www.getapp.ie/directory/927/social-media-management/software) ## Related Categories - [Social Media Management Tools](https://www.getapp.ie/directory/927/social-media-management/software) - [Social Media Marketing Tools](https://www.getapp.ie/directory/104/social-media/software) - [Social Media Analytics Tools](https://www.getapp.ie/directory/1607/social-media-analytics-tools/software) - [Social Media Monitoring Software](https://www.getapp.ie/directory/1091/social-media-monitoring/software) ## Alternatives 1. [Vista Social](https://www.getapp.ie/software/2063649/vista-social) — 4.9/5 (890 reviews) 2. [Zoho Social](https://www.getapp.ie/software/102087/zoho-social) — 4.7/5 (3388 reviews) 3. [Publer](https://www.getapp.ie/software/2051844/publer) — 4.8/5 (900 reviews) 4. [Hootsuite](https://www.getapp.ie/software/20432/hootsuite) — 4.4/5 (3795 reviews) 5. [Cloud Campaign](https://www.getapp.ie/software/2048135/cloud-campaign) — 4.9/5 (158 reviews) ## Reviews ### "SND contributes to effective social media campaigns" — 5.0/5 > **Greg** | *8 February 2024* | Broadcast Media | Recommendation rating: 10.0/10 > > **Pros**: SND is easy to use and incorporates all social platforms across all my properties, making one-time simultaneous posting a breeze. It also features all the metadata options I need to create an effective post. The main reason why I enjoy using SND is because the support staff is very responsive and thorough. > > **Cons**: As with any program, there are sometimes bugs that hinder tasks. Over the years, however, I have not experienced a widespread, long-term outage. ----- ### "Social Media Success in Education" — 5.0/5 > **Andrea** | *16 February 2024* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: Social News Desk provides a "one stop shop" for all your social media accounts and platforms. As a social media management tool, you can quickly post, add photos and video. > > **Cons**: Social News Desk has been so responsive to the user community that of course we want more. I would love to be able to post directly to the Nextdoor platform. I love that I can monitor the chatter on Nextdoor, but it would be helpful to post, as well. I also wished that I could tag partners and collaborators on LinkedIn, but I am positive it is coming in the near future. > > I started using SND when I worked in government for a Township. When I moved over to my current position in Education, I knew I needed to continue using the product. It is the most user friendly of all the social media management tools, and I have used many. It is convenient, efficient, and helps to improve engagement. As a county-wide ISD, we need to connect with parents. Knowing when to post what critical. SND has allowed us to work smarter, not harder. ----- ### "Constant technical difficulties" — 1.0/5 > **Adria** | *17 March 2026* | Media Production | Recommendation rating: 0.0/10 > > **Pros**: When the autopilot feature on SND works, it's great. But it isn't always guaranteed to work. However, when it does work it makes regular posting to social media accounts a lot easier and faster, especially on weekends when off the clock. > > **Cons**: The worst part about Social News Desk has been the constant technical difficulties. There is always something wrong, whether it's autopilot posting not working, accounts randomly being disconnected, incorrect post appearance, etc. At first SND Support was great, but lately they have been terrible. They give extremely vague directions for fixing an issue without an explanation of why the issue may have occurred. And it's usually the same "solution": reconnect your social accounts. But without knowing why all these issues are happening, we have no way of preventing them from happening. There is also very limited personalization when scheduling autopilot posts; you pretty much have to go into Instagram itself to do anything such as tagging pages, collaborating posts with pages, etc. The reporting feature is also AWFUL. The data is often inaccurate, listing things like 0 impressions but 5 likes, which doesn't make sense. And the reporting is not nearly as in-depth as other softwares such as Meta Business Suite. > > Overall, SND has been a huge stress for myself and the rest of the social media team at our company. We have something go wrong with SND at least once a week, and it often takes several hours for support to get back to us, and once they do, they give us very vague, half-effort "solutions." When completing things such as social media audits, the data I retrieve from SND is highly inaccurate which makes the audit invalid. SND has been about 80% stressful and 20% useful. ----- ### "SND automation really works" — 5.0/5 > **Scott** | *8 February 2024* | Newspapers | Recommendation rating: 9.0/10 > > **Pros**: We use SND's AutoPilot feature across our many social accounts. This customizable feature lets our journalists focus on gathering the news. > > **Cons**: I wish the permission settings were more customizable by top-end users so we could select which features various users can access. > > Like the social world in which we live, SND continues to evolve with new products and services. ----- ### "Easy to use, saves me labor" — 4.0/5 > **Ray** | *16 February 2024* | Newspapers | Recommendation rating: 7.0/10 > > **Pros**: The auto posting is the most valuable asset Social News Desk provides for me. > > **Cons**: Not really a con, but I want Social News to look into connecting to Next Door, which my community uses a lot. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.ie/software/2072358/social-news-desk?page=2) ## Links - [View on GetApp](https://www.getapp.ie/software/2072358/social-news-desk) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data