---
description: Learn how KIX can help your business. GetApp provides users in Ireland with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: KIX Price, Reviews & Ratings | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [IT Service Software](/directory/1049/it-service/software) > [KIX](/software/2075691/kix)

# KIX

Canonical: https://www.getapp.ie/software/2075691/kix

> KIX is a service management software solution for IT service management (ITSM) and technical customer service. It offers features tailored for organizations of all sizes, from SMEs to large enterprises in the public and private sectors.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## About the vendor

- **Company**: cape IT

## Commercial Context

- **Starting Price**: €33.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, German
- **Available Countries**: Albania, Andorra, Anguilla, Antigua & Barbuda, Aruba, Austria, Bahamas, Barbados, Belarus, Belgium, Belize, Bermuda, Bosnia & Herzegovina, British Virgin Islands, Bulgaria, Canada, Cayman Islands, Costa Rica, Croatia, Cuba and 69 more

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Approval Process Control
- Asset Lifecycle Management
- Asset Tracking
- Audit Management
- Availability Management
- CRM
- Capacity Management
- Change Management
- Client Portal
- Configuration Management
- Customer Portal
- Customer Support
- Customisable Branding
- Customisable Forms

## Integrations (3 total)

- Deskcenter Management Suite
- baramundi Management Suite
- opsi

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)

## Category

- [IT Service Software](https://www.getapp.ie/directory/1049/it-service/software)

## Related Categories

- [IT Service Software](https://www.getapp.ie/directory/1049/it-service/software)
- [Incident Management Software](https://www.getapp.ie/directory/1415/incident-management/software)
- [Service Desk Software](https://www.getapp.ie/directory/1249/service-desk/software)
- [Help Desk Software](https://www.getapp.ie/directory/287/help-desk-ticketing/software)
- [Customer Service Software](https://www.getapp.ie/directory/231/customer-service/software)

## Alternatives

1. [Freshservice](https://www.getapp.ie/software/91351/freshservice) — 4.5/5 (685 reviews)
2. [JIRA Service Management](https://www.getapp.ie/software/91811/jira-service-management) — 4.5/5 (763 reviews)
3. [Deepser](https://www.getapp.ie/software/2002751/deepser) — 4.6/5 (56 reviews)
4. [TOPdesk](https://www.getapp.ie/software/111785/topdesk) — 4.4/5 (110 reviews)
5. [ManageEngine ServiceDesk Plus](https://www.getapp.ie/software/20521/manageengine-service-desk-plus) — 4.4/5 (227 reviews)

## Links

- [View on GetApp](https://www.getapp.ie/software/2075691/kix)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/2075691/kix> |
| de-AT | <https://www.getapp.at/software/2075691/kix> |
| en | <https://www.getapp.com/customer-service-support-software/a/kix/> |
| en-AE | <https://www.getapp.ae/software/2075691/kix> |
| en-AU | <https://www.getapp.com.au/software/2075691/kix> |
| en-CA | <https://www.getapp.ca/software/2075691/kix> |
| en-GB | <https://www.getapp.co.uk/software/2075691/kix> |
| en-IE | <https://www.getapp.ie/software/2075691/kix> |
| en-NZ | <https://www.getapp.co.nz/software/2075691/kix> |
| en-SG | <https://www.getapp.sg/software/2075691/kix> |
| en-ZA | <https://www.getapp.za.com/software/2075691/kix> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp Ireland","address":{"@type":"PostalAddress","addressLocality":"Dublin","addressRegion":"D","postalCode":"D02 NP94","streetAddress":"2 Park Place, 3rd Floor, Hatch St Dublin, D02 NP94 Ireland"},"description":"Review, Compare and Evaluate small business software. GetApp Ireland has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.ie","url":"https://www.getapp.ie/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@type":"Organization","@id":"https://www.getapp.ie/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.linkedin.com/company/getapp-com-a-gartner-company/","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"KIX","description":"KIX is a service management software solution for IT service management (ITSM) and technical customer service. It offers features tailored for organizations of all sizes, from SMEs to large enterprises in the public and private sectors.\n\nThe core KIX product is an open source service desk application with an intuitive ticket system, asset database, knowledge base, and integrated reporting. It enables users to efficiently track, organize, and resolve service tickets. The software also includes basic import and export capabilities.\n\nFor more advanced ITSM, KIX Pro builds on the core toolset with ITIL-compliant workflows, professional IT asset management, a self-service portal, Kanban boards, and integrations with complementary systems.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/bf749b6d-c11d-47f1-a864-3a0e1e292973.png","url":"https://www.getapp.ie/software/2075691/kix","@type":"SoftwareApplication","@id":"https://www.getapp.ie/software/2075691/kix#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ie/#organization"},"offers":{"price":"33","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"IT Service Software","position":2,"item":"/directory/1049/it-service/software","@type":"ListItem"},{"name":"KIX","position":3,"item":"/software/2075691/kix","@type":"ListItem"}],"@id":"https://www.getapp.ie/software/2075691/kix#breadcrumblist"}]}
</script>
