---
description: Learn how Klearcom can help your business. GetApp provides users in Ireland with the most detailed information on software tools, prices and features.
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title: Klearcom Price, Reviews & Ratings | GetApp Ireland 2026
---

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# Klearcom

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> Klearcom has developed a non-intrusive AI-Driven SaaS platform that ensures multinational contact centers are the first to know about issues with their domestic speech-based IVRs, pinpointing root causes in real-time. Klearcom helps avoid customer outages in over 100+ countries.
> 
> Verdict: Rated **4.8/5** by 11 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Klearcom

Experience real-time toll and toll-free number testing with Klearcom’s single-test SaaS platform, featuring fixed line/GSM, no installation, and 24/7 triage.

Automated Testing for IVR and Toll-Free Numbers: Klearcom provides an automated testing platform that continuously monitors IVR systems and toll-free numbers to ensure they are always operational. This proactive approach helps identify and resolve issues before they impact customers, enhancing the reliability and efficiency of contact centers.

Comprehensive Monitoring and Analytics: The platform offers comprehensive monitoring and analytics, giving contact center managers real-time visibility into the performance of their IVR and toll-free systems. This data-driven approach enables quick identification of bottlenecks and issues, facilitating faster resolution and better decision-making.

Global Testing Capability: Klearcom’s solution can test toll-free numbers and IVR systems from various global locations, ensuring that they are accessible and functioning correctly for customers worldwide. This global reach is crucial for multinational companies that need to provide consistent and reliable service across different regions.

Integration with Existing Systems: The platform easily integrates with existing contact center infrastructure, making it a seamless addition to current operations. This compatibility reduces the need for extensive changes or disruptions during implementation, allowing for quick and efficient adoption.

AI-Driven Insights: Klearcom leverages artificial intelligence to analyze call data and provide actionable insights. These AI-driven insights help contact centers optimize their IVR menus, improve call routing, and enhance overall customer experience.

Proactive Issue Resolution: The solution’s proactive approach to issue resolution means that potential problems are detected and addressed before they affect customers. This reduces downtime and ensures a smooth and uninterrupted customer service experience.

User-Friendly Dashboard: Klearcom provides a user-friendly dashboard that presents key metrics and insights in an easily understandable format. This allows contact center managers to quickly grasp the status of their systems and take necessary actions without delving into complex technical details.

Customizable Testing Scenarios: The platform allows for customizable testing scenarios tailored to the specific needs of the contact center. This flexibility ensures that the tests are relevant and cover all critical aspects of the IVR and toll-free systems.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 11 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Klearcom

## Commercial Context

- **Starting Price**: US$0.01
- **Pricing model**: Per Feature (Free Trial)
- **Pricing Details**: Please contact Klearcom for pricing details.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Bulgarian, Chinese, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Albania, Andorra, Argentina, Australia, Austria, Bahrain, Belarus, Belgium, Bosnia & Herzegovina, Brazil, Bulgaria, Canada, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Czechia, Denmark and 67 more

## Features

- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Assessment Management
- Audio Capture
- Auto-Dialer
- Automatic Call Distribution
- Automatic Transcription
- Benchmarking
- CRM
- Call Centre Management
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Scripting

## Integrations (7 total)

- HubSpot Content Hub
- Jira Align
- PagerDuty
- SNMP .Net Component
- ServiceNow IT Service Management
- ServiceNow Problem Management
- Zoho CRM Plus

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Automation Testing Tools](https://www.getapp.ie/directory/389/testing/software)

## Related Categories

- [Automation Testing Tools](https://www.getapp.ie/directory/389/testing/software)
- [Contact Centre Quality Assurance Software](https://www.getapp.ie/directory/3834/contact-center-quality-assurance/software)
- [Customer Experience Software](https://www.getapp.ie/directory/601/customer-experience/software)
- [Speech Recognition Software](https://www.getapp.ie/directory/1537/speech-recognition/software)
- [Load Testing Software](https://www.getapp.ie/directory/1959/load-testing/software)

## Alternatives

1. [BrowserStack](https://www.getapp.ie/software/170655/browserstack) — 4.6/5 (749 reviews)
2. [TestMu AI](https://www.getapp.ie/software/111387/lambdatest) — 4.6/5 (543 reviews)
3. [ACCELQ](https://www.getapp.ie/software/111257/accelq) — 4.9/5 (130 reviews)
4. [Katalon Studio](https://www.getapp.ie/software/2050606/katalon-studio-1) — 4.4/5 (706 reviews)
5. [Mailinator](https://www.getapp.ie/software/2047240/mailinator) — 4.7/5 (146 reviews)

## Reviews

### "Excellent Partner" — 5.0/5

> **Margot** | *16 April 2025* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: What I liked most about Klearcom is its powerful automation capabilities. The ability to test phone lines regularly and automatically has been a game-changer for us. Klearcom's tools have also been instrumental in catching issues with our system during off hours, which helps us avoid any impact on business operations. Additionally, the auto discovery feature has saved us a significant amount of time by accurately documenting our "as is" state, which is crucial for our transition to a new system.
> 
> **Cons**: There isn't anything I liked the least about Klearcom. The team has been incredibly responsive and supportive throughout our implementation process. Whenever we encountered any issues or had questions, they were quick to provide assistance and solutions, ensuring that our transition was as smooth as possible. Their dedication to customer service has been outstanding and has made a significant positive impact on our experience.
> 
> Overall, my experience with Klearcom has been very positive. The platform has significantly improved our ability to manage and test our phone lines and IVR systems. The automation and validation features have ensured that we maintain high-quality service for our end customers. Klearcom has also been a valuable partner in documenting our current systems, which has been essential for our transition to new technologies. The ongoing benefits and improvements in efficiency and reliability have made Klearcom an excellent choice for our needs.

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### "Gold Star Klearcom" — 4.0/5

> **Anthony** | *16 October 2024* | Pharmaceuticals | Recommendation rating: 10.0/10
> 
> **Pros**: Klearcom's team was very easy to work with and very accommodating. \[sensitive content hidden\] and team went above and beyond to assist Boerhinger in getting onboarded and understanding the process and best uses.
> 
> **Cons**: Klearcom's reporting is less than we'd like but they have made adjustments and accommodations for us while working the applications to meet our expectations and needs.
> 
> Overall, Klearcom was a wise choice for Boehringer. I look forward to a long working partnership with the team and growing in functionality. The ease of interaction is priceless\!

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### "Klearcom provides a strong automated solution for the manual task of test calls" — 4.0/5

> **Jeremy** | *8 August 2024* | Information Technology & Services | Recommendation rating: 8.0/10
> 
> **Pros**: Klearcom automated a manual task of tests calls while also being able to provide additional metrics \& insights to caller experience
> 
> **Cons**: Dashboards aren't intuitive unless you're a expert on the system

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### "Remote Testing with a Global Reach" — 5.0/5

> **Jack** | *7 August 2024* | Telecommunications | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to use product and a team that is very willing to listen to and incorporate suggestions/enhancements to the product.  Has capabilities useful to NOC, provisioning, and engineering teams.
> 
> **Cons**: A little difficult to navigate initially due to all the acronyms.  But I quickly adapted
> 
> Very positive.  The klearcom product has allowed my team and the NOC to significantly shorten the debug and problem isolation timeframe by not being reliant on the customer to make or confirm test calls.  It has also significantly shortened the IVR development and verification timeframes.

-----

### "BICS Review Dries Deley" — 5.0/5

> **Dries** | *13 August 2024* | Telecommunications | Recommendation rating: 10.0/10
> 
> **Pros**: Personal follow-up , during the onboarding but also afterwards when the product is fully live. Open discussion and clear communication
> 
> **Cons**: coverage, as we would like to have all countries available ;)
but this is work in progress, Klearcom expanding their reach
> 
> only positive so far, from onboarding towards the current operational day to day support

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## Links

- [View on GetApp](https://www.getapp.ie/software/2076304/klearcom)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/it-communications-software/a/klearcom/> |
| en-AE | <https://www.getapp.ae/software/2076304/klearcom> |
| en-AU | <https://www.getapp.com.au/software/2076304/klearcom> |
| en-CA | <https://www.getapp.ca/software/2076304/klearcom> |
| en-GB | <https://www.getapp.co.uk/software/2076304/klearcom> |
| en-IE | <https://www.getapp.ie/software/2076304/klearcom> |
| en-NZ | <https://www.getapp.co.nz/software/2076304/klearcom> |
| en-SG | <https://www.getapp.sg/software/2076304/klearcom> |
| en-ZA | <https://www.getapp.za.com/software/2076304/klearcom> |

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