---
description: Learn how Molin AI can help your business. GetApp provides users in Ireland with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Molin AI Price, Reviews & Ratings | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Chatbot Software](/directory/2795/chatbot/software) > [Molin AI](/software/2077063/molin)

# Molin AI

Canonical: https://www.getapp.ie/software/2077063/molin

> Cloud-based conversational AI chatbot for e-commerce businesses that automates customer support, handles order tracking, and resolves.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of Molin AI

\* Automates customer support around the clock across website chat and social channels (Facebook Messenger, Instagram DMs, WhatsApp), reducing reliance on additional support headcount.
\* Handles order lookup and shipment tracking autonomously by connecting to store systems, resolving a high volume of repetitive inquiries without agent involvement.
\* Delivers AI-driven product recommendations and upselling based on customer queries, creating revenue opportunities within support interactions.
\* Captures lead contact details automatically from potential buyers during chat sessions, feeding sales pipelines without manual intervention.
\* Supports customer interactions in 92+ languages, allowing e-commerce stores to serve international audiences from a single platform.
\* Provides FAQ-based training with preset question-and-answer pairs, giving store teams direct control over response accuracy and knowledge coverage.
\* Routes conversations to human agents via live chat handover when escalation is needed, maintaining service continuity across automated and staffed support.
\* Offers AI personality customization so the chatbot's tone and style can be aligned with individual brand identity.
\* Centralizes management of all chat interactions across channels in a single dashboard, giving teams unified visibility into customer conversations.
\* Includes response quality analysis (Scale plan) to monitor and improve chatbot output over time.
\* Supports custom API actions (Scale and Enterprise plans) for deeper integration with existing store systems and workflows.
\* Provides custom AI model training (Enterprise plan) for organizations with specialized or complex product catalogs and support requirements.
\* Includes sales tracking to connect chatbot activity to measurable revenue outcomes.
\* Scales across tiered plans from a no-time-limit free plan through Enterprise, accommodating stores from early-stage to high-volume operations.
\* Offers a 14-day free trial on all paid plans, allowing evaluation of full feature sets before commitment.

## About the vendor

- **Company**: Molin AI

## Commercial Context

- **Starting Price**: US$0.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Afrikaans, Amharic, Arabic, Armenian, Assamese, Bangla, Bashkir, Basque, Belarusian, Bulgarian, Catalan, Cebuano, Chuvash, Croatian, Czech, Danish, Dutch, English, Esperanto, Estonian, Finnish, French, Galician, Georgian, German, Greek, Gujarati, Haitian Creole, Hebrew, Hindi, Hungarian, Icelandic, Iloko, Indonesian, Irish, Italian, Japanese, Javanese, Kannada, Korean, Latin, Lithuanian, Luxembourgish, Macedonian, Malay, Nepali, Norwegian, Persian, Polish, Portuguese, Romanian, Russian, Scottish Gaelic, Slovak, Spanish, Swedish, Turkish, Welsh
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- AI Copilot
- AI/Machine Learning
- Analytics
- Artificial Intelligence
- Augmented Analytics
- Automated Responses
- Canned Responses
- Chatbot
- Code-free Development
- Content
- Contextual Guidance
- Customer Experience Management
- Customer Support
- Customisable Branding
- For Sales/Marketing
- Integrations
- Intent Recognition
- Language Detection
- Lead Capture
- Live Chat

## Integrations (2 total)

- Facebook
- Instagram for Business

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Chatbot Software](https://www.getapp.ie/directory/2795/chatbot/software)

## Related Categories

- [Chatbot Software](https://www.getapp.ie/directory/2795/chatbot/software)
- [Conversational AI Platforms](https://www.getapp.ie/directory/1647/conversational-ai-platform/software)

## Alternatives

1. [SAS Viya](https://www.getapp.ie/software/2065099/sas-viya) — 4.4/5 (12 reviews)
2. [LiveAgent](https://www.getapp.ie/software/91301/liveagent) — 4.7/5 (1788 reviews)
3. [Birdeye](https://www.getapp.ie/software/112535/birdeye) — 4.7/5 (707 reviews)
4. [Freshchat](https://www.getapp.ie/software/106095/freshchat) — 4.2/5 (154 reviews)
5. [Social Intents](https://www.getapp.ie/software/2044311/social-intents) — 4.7/5 (10 reviews)

## Links

- [View on GetApp](https://www.getapp.ie/software/2077063/molin)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/molin/> |
| en-AE | <https://www.getapp.ae/software/2077063/molin> |
| en-AU | <https://www.getapp.com.au/software/2077063/molin> |
| en-CA | <https://www.getapp.ca/software/2077063/molin> |
| en-GB | <https://www.getapp.co.uk/software/2077063/molin> |
| en-IE | <https://www.getapp.ie/software/2077063/molin> |
| en-NZ | <https://www.getapp.co.nz/software/2077063/molin> |
| en-SG | <https://www.getapp.sg/software/2077063/molin> |
| en-ZA | <https://www.getapp.za.com/software/2077063/molin> |

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