---
description: Learn how Naofix can help your business. GetApp provides users in Ireland with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Naofix Price, Reviews & Ratings | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Issue Tracking Software](/directory/580/issue-tracking/software) > [Naofix](/software/2078326/naofix)

# Naofix

Canonical: https://www.getapp.ie/software/2078326/naofix

> Naofix is an advanced helpdesk platform designed to deliver fast and efficient customer support. It optimizes your support operations, transforming them into a vital strategic asset that drives business performance and enhances customer satisfaction.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Naofix

• All-in-One Solution: Combines Helpdesk, CMMS, and CRM capabilities in a single platform.
• 100% French-Made: Developed locally in France, ensuring quality and compliance with European standards.
• User-Friendly Interface: Intuitive design that simplifies incident management and boosts productivity.
• Rapid Incident Resolution: Speeds up response times and reduces downtime with efficient workflows.
• Customizable: Easily adapts to the specific needs of your business, regardless of size or industry.
• Enhanced Customer Satisfaction: Improves customer support experience by providing fast and reliable service.
• Scalable: Grows with your business, supporting increasing demands without compromising performance.
• Local Support: Benefit from dedicated support and expertise from a team based in Nantes.
• Secure and Compliant: Ensures data protection and compliance with GDPR and other regulations.
• Eco-Friendly: Designed with sustainability in mind, minimizing environmental impact through efficient resource usage.
• AI-powered chatbot: Automatically triages queries, makes recommendations and quickly escalates problems to the correct teams of support staff

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Nautilux

## Commercial Context

- **Starting Price**: €14.00
- **Pricing model**: Per User (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (On-Premise)
- **Supported Languages**: French
- **Available Countries**: Belgium, Canada, France, Germany, Luxembourg, Spain, Switzerland, United Kingdom, United States

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Archiving & Retention
- Assignment Management
- Automated Routing
- Autoresponders
- Blended Learning
- Canned Responses
- Certification & Licensing
- Chat/Messaging
- Chatbot
- Collaboration Tools
- Commenting/Notes
- Configurable Workflow
- Contact Management
- Corporate/Business

## Integrations (27 total)

- AnyDesk
- Brevo
- Exchange on Net
- Gmail
- GoTo Meeting
- Google Calendar
- Google Sheets
- Google Workspace
- Grafana
- LDAP Manager
- Linux Lite
- Linux Mint
- MacOS Big Sur
- Mailchimp
- Mailinblack

... and 12 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Issue Tracking Software](https://www.getapp.ie/directory/580/issue-tracking/software)

## Related Categories

- [Issue Tracking Software](https://www.getapp.ie/directory/580/issue-tracking/software)
- [Email Management Software](https://www.getapp.ie/directory/306/email-management/software)
- [Training Software](https://www.getapp.ie/directory/266/training/software)
- [Help Desk Software](https://www.getapp.ie/directory/287/help-desk-ticketing/software)

## Alternatives

1. [Zendesk Suite](https://www.getapp.ie/software/9448/zendesk) — 4.4/5 (4072 reviews)
2. [Freshdesk](https://www.getapp.ie/software/10317/freshdesk) — 4.5/5 (3408 reviews)
3. [LiveAgent](https://www.getapp.ie/software/91301/liveagent) — 4.7/5 (1753 reviews)
4. [Milvus](https://www.getapp.ie/software/132287/milvus) — 4.8/5 (298 reviews)
5. [Zoho Desk](https://www.getapp.ie/software/10036/zoho-desk) — 4.5/5 (2211 reviews)

## Reviews

### "Une solution très intuitive et ultra-personnalisable" — 5.0/5

> **Daphné** | *5 December 2024* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: J'apprécie Naofix pour son ergonomie et sa simplicité d'utilisation, sa flexibilité pour s'adapter à nos process internes ainsi que la richesse des catalogues des équipements mis à notre disposition.
> 
> **Cons**: La solution ne permet pas encore de chronométrer les interventions.
> 
> Naofix a très fortement améliorer la gestion de notre organisation. Elle simplifie aujourd'hui le travail de l'ensemble des collaborateurs sur le site.

## Links

- [View on GetApp](https://www.getapp.ie/software/2078326/naofix)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/naofix/> |
| en-AE | <https://www.getapp.ae/software/2078326/naofix> |
| en-AU | <https://www.getapp.com.au/software/2078326/naofix> |
| en-CA | <https://www.getapp.ca/software/2078326/naofix> |
| en-GB | <https://www.getapp.co.uk/software/2078326/naofix> |
| en-IE | <https://www.getapp.ie/software/2078326/naofix> |
| en-NZ | <https://www.getapp.co.nz/software/2078326/naofix> |
| en-SG | <https://www.getapp.sg/software/2078326/naofix> |
| en-ZA | <https://www.getapp.za.com/software/2078326/naofix> |
| fr | <https://www.getapp.fr/software/2078326/naofix> |
| fr-BE | <https://fr.getapp.be/software/2078326/naofix> |
| fr-CA | <https://fr.getapp.ca/software/2078326/naofix> |

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