---
description: Learn how Artologik HelpDesk can help your business. GetApp provides users in Ireland with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Artologik HelpDesk Price, Reviews & Ratings | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [Artologik HelpDesk](/software/2079057/artologik-helpdesk)

# Artologik HelpDesk

Canonical: https://www.getapp.ie/software/2079057/artologik-helpdesk

> Artologik HelpDesk is a ticketing system designed to enhance customer support and strengthen client relations. The system's flexibility allows organizations to customize the workflow to match their unique needs and scale the system as requirements evolve.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Artologik HelpDesk

Centralize support tickets in one place to maintain control and coordination
Customize workflows to match internal processes and adapt as your needs change
Create web forms for easy ticket submission directly on your website
Increase team productivity with collaboration features and dashboards
Analyze data to identify and follow up on areas for improvement
Reuse solved tickets to build a knowledge base and work more efficiently

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Artisan Global Media
- **Founded**: 1988

## Commercial Context

- **Starting Price**: SEK 89.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Available as SaaS and On-Premise solution. Pricing details see our website.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise)
- **Supported Languages**: English, French, German, Spanish, Swedish
- **Available Countries**: Argentina, Australia, Austria, Belgium, Brazil, Canada, China, Colombia, Costa Rica, Dominican Republic, Ecuador, France, Germany, Ireland, Israel, Italy, Luxembourg, Mexico, Netherlands, New Zealand and 11 more

## Features

- Activity Dashboard
- Alerts/Escalation
- Collaboration Tools
- Customer Database
- Customisable Branding
- Knowledge Base Management
- Macros/Templated Responses
- Multi-Channel Communication
- Reporting/Analytics
- Self Service Portal
- Service Level Agreement (SLA) Management
- Ticket Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support

## Category

- [Help Desk Software](https://www.getapp.ie/directory/287/help-desk-ticketing/software)

## Alternatives

1. [Zendesk Suite](https://www.getapp.ie/software/9448/zendesk) — 4.4/5 (4076 reviews)
2. [Freshdesk](https://www.getapp.ie/software/10317/freshdesk) — 4.5/5 (3412 reviews)
3. [Milvus](https://www.getapp.ie/software/132287/milvus) — 4.8/5 (298 reviews)
4. [LiveAgent](https://www.getapp.ie/software/91301/liveagent) — 4.7/5 (1758 reviews)
5. [BeyondTrust Remote Support](https://www.getapp.ie/software/113939/bomgar) — 4.6/5 (2009 reviews)

## Reviews

### "Assistance for easy customer support\!" — 5.0/5

> **Josh** | *20 August 2022* | Telecommunications | Recommendation rating: 8.0/10
> 
> **Pros**: Allows for very good management of customer communications, it's quick and easy. There are useful filters and the possibility to have several users working on a problem. Simple, effective\!
> 
> **Cons**: HelpDesk is a bit expensive for its content, it is a tool for medium and large companies, it lacks a bit of customization on redirects and the templates are too light which limits customization.
> 
> I tested helpdesk some time ago, and got a lot of feedback from partners. Helpdesk was more of an opportunity for me to see a real customer service platform, but it is not a useful product for my current situation.

## Links

- [View on GetApp](https://www.getapp.ie/software/2079057/artologik-helpdesk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/artologik-helpdesk/> |
| en-AE | <https://www.getapp.ae/software/2079057/artologik-helpdesk> |
| en-AU | <https://www.getapp.com.au/software/2079057/artologik-helpdesk> |
| en-CA | <https://www.getapp.ca/software/2079057/artologik-helpdesk> |
| en-GB | <https://www.getapp.co.uk/software/2079057/artologik-helpdesk> |
| en-IE | <https://www.getapp.ie/software/2079057/artologik-helpdesk> |
| en-NZ | <https://www.getapp.co.nz/software/2079057/artologik-helpdesk> |
| en-SG | <https://www.getapp.sg/software/2079057/artologik-helpdesk> |
| en-ZA | <https://www.getapp.za.com/software/2079057/artologik-helpdesk> |

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