---
description: Learn how monday service can help your business. GetApp provides users in Ireland with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: monday service Price, Reviews & Ratings | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Service Desk Software](/directory/1249/service-desk/software) > [monday service](/software/2079989/monday-service)

# monday service

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> monday service is a service platform that helps organizations deliver exceptional support experiences. The platform caters to various service teams, including IT, customer service, and HR. At the core of Monday service are powerful AI automations that enable businesses to streamline critical service processes. The platform automatically classifies incoming tickets by type, urgency, sentiment, and department, enabling agents to focus on the most pressing issues.
> 
> Verdict: Rated **4.6/5** by 111 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of monday service

 It enables teams to visualize all service metrics with comprehensive dashboards and analytics.
 Teams can personalize every aspect of operations with no-code automations and AI.
 The platform can be integrated with communication and IT tools, such as Slack, DocuSign, and more.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 111 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: monday.com
- **Location**: Tel Aviv, US
- **Founded**: 2014

## Commercial Context

- **Starting Price**: US$31.00
- **Pricing model**:  (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Chinese, Dutch, English, French, German, Italian, Japanese, Portuguese, Spanish, Turkish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- API
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Analytics
- Application Management
- Asset Lifecycle Management
- Asset Tracking
- CRM
- Change Management
- Collaboration Tools
- Communication Management
- Configuration Management
- Customer Communication
- Customer Support
- Customisable Forms
- Customisable Reports
- Customisable Templates
- Customizable Fields

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Service Desk Software](https://www.getapp.ie/directory/1249/service-desk/software)

## Related Categories

- [Service Desk Software](https://www.getapp.ie/directory/1249/service-desk/software)
- [Customer Support Software](https://www.getapp.ie/directory/562/customer-support/software)
- [Customer Service Software](https://www.getapp.ie/directory/231/customer-service/software)
- [Information Technology Service Management (ITSM) Tools](https://www.getapp.ie/directory/292/it-service-management-itsm/software)
- [IT Service Software](https://www.getapp.ie/directory/1049/it-service/software)

## Alternatives

1. [Zendesk Suite](https://www.getapp.ie/software/9448/zendesk) — 4.4/5 (4116 reviews)
2. [Salesforce Sales Cloud](https://www.getapp.ie/software/90378/salesforce) — 4.4/5 (19024 reviews)
3. [Milvus](https://www.getapp.ie/software/132287/milvus) — 4.8/5 (298 reviews)
4. [LiveChat](https://www.getapp.ie/software/8385/livechat) — 4.6/5 (1729 reviews)
5. [LiveAgent](https://www.getapp.ie/software/91301/liveagent) — 4.7/5 (1788 reviews)

## Reviews

### "Visual and adaptable project management" — 5.0/5

> **Deep** | *7 November 2024* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: The boards and colored states on  monday com make keeping track of projects fun. I like how methods and project updates can be changed as needed.
> 
> **Cons**: When there are more users, prices can go up and complex services become hard to understand.
> 
> Monday.com is a visual project management tool for teams that is flexible. Everyone is on the same page thanks to easy access.

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### "Haley P. Reivew" — 5.0/5

> **Haley** | *29 July 2025* | Hospital & Health Care | Recommendation rating: 7.0/10
> 
> **Pros**: ease of use and navigation, nicely organize platform appearance..
> 
> **Cons**: can be overwhelming with how many features it has to offer.
> 
> Heightened work productivity..

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### "Monday.com how to stay up with my contacts" — 2.0/5

> **Kimberly** | *29 July 2025* | Hospital & Health Care | Recommendation rating: 2.0/10
> 
> **Pros**: I would like the opportunity to join a webinar or training to assist me with learning more about Monday.com
I have this crm at my job but do not know how to use it very well.
> 
> **Cons**: Webinar or training on crm.   I feel I could be a better sales person for my company with crm training.

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### "Best CRM out there" — 5.0/5

> **Richard** | *29 July 2025* | Electrical/Electronic Manufacturing | Recommendation rating: 10.0/10
> 
> **Pros**: the auto save saves me all kinds of time.  Sorting is fantastic as well. I sincerely enjoy using Monday.
> 
> **Cons**: There is  nothing i can think of at the moment to improve Monday.  It handles everything i need it to handle.
> 
> Extremely helpful. The Auto save feature is awesome. Time saving \& user friendly.  Best CRM i've used.

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### "Inside Sales Representative" — 4.0/5

> **Maggie** | *29 July 2025* | Telecommunications | Recommendation rating: 8.0/10
> 
> **Pros**: I like the searchability and the look. It would be nice if the automations would not break for no reason.
> 
> **Cons**: Automation breaking too easily. Mine is the only one broken and I have no way to fix it. Other than that it works sufficiently.
> 
> When set up correctly it is a nice data management tool. I have worked for companies that really struggle with this application. This current company have a nice built Monday.

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## Links

- [View on GetApp](https://www.getapp.ie/software/2079989/monday-service)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/it-management-software/a/monday-service/> |
| en-AE | <https://www.getapp.ae/software/2079989/monday-service> |
| en-AU | <https://www.getapp.com.au/software/2079989/monday-service> |
| en-CA | <https://www.getapp.ca/software/2079989/monday-service> |
| en-GB | <https://www.getapp.co.uk/software/2079989/monday-service> |
| en-IE | <https://www.getapp.ie/software/2079989/monday-service> |
| en-NZ | <https://www.getapp.co.nz/software/2079989/monday-service> |
| en-SG | <https://www.getapp.sg/software/2079989/monday-service> |
| en-ZA | <https://www.getapp.za.com/software/2079989/monday-service> |
| fr | <https://www.getapp.fr/software/2079989/monday-service> |
| fr-BE | <https://fr.getapp.be/software/2079989/monday-service> |
| fr-CA | <https://fr.getapp.ca/software/2079989/monday-service> |

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