---
description: Learn how Smartz Commz can help your business. GetApp provides users in Ireland with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Smartz Commz Price, Reviews & Ratings | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/1139/customer-communications-management/software) > [Smartz Commz](/software/2080390/smartz-commz)

# Smartz Commz

Canonical: https://www.getapp.ie/software/2080390/smartz-commz

> Smartz Commz enables businesses to create, cultivate and manage customer experiences on a single platform. Using real-time analysis professionals can track customer interactions with an AI-driven sentiment engine, manage multiple interactions on a single pane, control interactions with built-in survey and rating capabilities. With real-time feedback and monitoring, businesses can manage the impact of bad experiences.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of Smartz Commz

• Smartz Commz includes full channel recording and screen recording to manage all voice channels through a single interface.

• The real-time sentiment analysis helps follow the communication between agents and customers.

• It offers outbound marketing template builders for email, SMS, i-templates, WhatsApp, Telegram, Facebook. The feature aligns all the digital channels and brings the information into a single view of the customer experience lifecycle.

• The CSAT, CET and ESAT ratings provide real-time insights on every interaction with customer. This enables proactive action on any negative ratings and manages the wait on third-party providers to share data impacting brand reputation.

• Smartz UCaas enables streamlined user experience by unifying the back office and front office functionality into a single application platform, thereby creating a total user and client experience.

## About the vendor

- **Company**: Smartz Solutions
- **Founded**: 2016

## Commercial Context

- **Starting Price**: ZAR 100.00
- **Pricing model**: Other (Free Trial)
- **Pricing Details**: First Supervisor license included.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English
- **Available Countries**: South Africa, United States

## Features

- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Autoresponders
- Batch Communications
- CRM
- Call Recording
- Chat/Messaging
- Compliance Management
- Content Management
- Customer Database
- Customer History
- Customisable Branding
- Email Management
- IVR
- Inbox Management
- Interaction Tracking
- Interactive Content
- Multi-Channel Communication

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Customer Communications Management Software](https://www.getapp.ie/directory/1139/customer-communications-management/software)

## Alternatives

1. [WhatsApp](https://www.getapp.ie/software/2035411/whatsapp) — 4.7/5 (16349 reviews)
2. [Viber](https://www.getapp.ie/software/2049588/viber) — 4.4/5 (4059 reviews)
3. [Telegram](https://www.getapp.ie/software/114023/telegram) — 4.7/5 (6413 reviews)
4. [Text Request](https://www.getapp.ie/software/2051851/text-request) — 4.6/5 (1193 reviews)
5. [Sociocs](https://www.getapp.ie/software/2063200/sociocs) — 4.6/5 (118 reviews)

## Links

- [View on GetApp](https://www.getapp.ie/software/2080390/smartz-commz)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/smartz-commz/> |
| en-AE | <https://www.getapp.ae/software/2080390/smartz-commz> |
| en-AU | <https://www.getapp.com.au/software/2080390/smartz-commz> |
| en-CA | <https://www.getapp.ca/software/2080390/smartz-commz> |
| en-GB | <https://www.getapp.co.uk/software/2080390/smartz-commz> |
| en-IE | <https://www.getapp.ie/software/2080390/smartz-commz> |
| en-NZ | <https://www.getapp.co.nz/software/2080390/smartz-commz> |
| en-SG | <https://www.getapp.sg/software/2080390/smartz-commz> |
| en-ZA | <https://www.getapp.za.com/software/2080390/smartz-commz> |

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