--- description: Learn how Upfirst can help your business. GetApp provides users in Ireland with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Upfirst Price, Reviews & Ratings | GetApp Ireland 2026 --- Breadcrumb: [Home](/) > [Virtual Assistant Platforms](/directory/3844/virtual-assistant/software) > [Upfirst](/software/2080730/upfirst) # Upfirst Canonical: https://www.getapp.ie/software/2080730/upfirst Page: 1 / 2\ Next: [Next page](https://www.getapp.ie/software/2080730/upfirst?page=2) > Upfirst is an affordable AI answering service designed for small businesses. It never misses a call and provides a positive customer experience by following customized instructions. Upfirst's virtual receptionist can capture lead information, forward important calls, and take messages, all while delivering easy-to-skim summaries. > > Verdict: Rated **5.0/5** by 9 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Upfirst Answers calls 24/7 and never misses an opportunity, ensuring customers always reach a live person Captures lead information like name, number, and email address during calls for easy follow-up Customizable AI receptionist learns about your business and follows your unique answering directions Summarizes every call and sends details to your inbox so you never lose important information ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 9 Reviews | | Ease of Use | 5.0/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 4.9/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Upfirst ## Commercial Context - **Starting Price**: US$24.95 - **Pricing model**: (Free Trial) - **Pricing Details**: All plans include professional, around-the-clock answering. - 24/7 answering - Instant call summaries - Call recordings \& transcription - Call transfers - Appointment scheduling - Send text messages - Spam blocking - Zapier integration - 35+ languages - Memory - Custom actions - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Arabic, Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese - **Available Countries**: Albania, Andorra, Argentina, Austria, Belarus, Belgium, Bolivia, Bosnia & Herzegovina, Brazil, Bulgaria, Chile, Colombia, Croatia, Cyprus, Czechia, Denmark, Ecuador, Estonia, Falkland Islands, Faroe Islands and 48 more ## Features - AI/Machine Learning - Automated Responses - Business Process Automation - Conversation Intelligence - Multi-Language - Natural Language Processing - Personalisation - Reporting/Analytics - Third-Party Integrations - Transfers/Routing - Virtual Personal Assistant (VPA) ## Integrations (5 total) - Acuity Scheduling - Clio - Google Calendar - Microsoft Outlook - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Virtual Assistant Platforms](https://www.getapp.ie/directory/3844/virtual-assistant/software) ## Alternatives 1. [micro1](https://www.getapp.ie/software/2082072/micro1) — 4.9/5 (922 reviews) 2. [fonio.ai](https://www.getapp.ie/software/2079895/fonio-ai) — 4.8/5 (110 reviews) 3. [Celoxis](https://www.getapp.ie/software/9944/celoxis) — 4.5/5 (560 reviews) 4. [Wing](https://www.getapp.ie/software/2048582/wing) — 4.8/5 (74 reviews) 5. [Mindset AI](https://www.getapp.ie/software/2079982/mindset-ai) — 4.9/5 (15 reviews) ## Reviews ### "This is the AI receptionist you want\!" — 5.0/5 > **Stephen** | *17 August 2026* | Law Practice | Recommendation rating: 10.0/10 > > **Pros**: The function of their AI is better than any other AI receptionist I have used. Also, their customer service is outstanding. > > **Cons**: I wish they integrated with more of the other services I use, like MyCase or CallRail. Hopefully, they are working on that. > > I have been extremely pleased with their product. It is reliable and works well. I have yet to have a complaint from a client. ----- ### "Phenomenal Product" — 5.0/5 > **Ethan** | *4 September 2026* | Law Practice | Recommendation rating: 10.0/10 > > **Pros**: Upfirst is a cost effective receptionist that is easy to train, sounds professional, and connect clients, potential clients and courts seemlessly through instantaneous notifications. I couldn’t be happier with Upfirst as my new assistant. > > **Cons**: I had to familiarize myself with training an AI assistant and there were a few glitches in having the assistant pronounce my name correctly but with the help of my sales rep those glitches were easily fixed. > > A professional grade AI assistant that is always present and gives me comfort that clients and potential clients be able to contact me whenever necessary. ----- ### "I have an an Online Airgun Store and this saves me and the customer's time." — 5.0/5 > **Sandy** | *27 August 2026* | Sporting Goods | Recommendation rating: 10.0/10 > > **Pros**: EXCELLENT support, MUCH better than most companies. They even offered to help me set the whole thing up. But I wanted to do it myself. The Ai is VERY INTELLIGENT AND NATURAL IN RESPONSES AND QUESTIONS. A ton of different voices to use as well as speaking speed of the Ai agent. You do NOT have to port your number over but you can if you want. > > **Cons**: I wish it DIRECTLY integrated with Shopify. Aside from that I didn't find anything that I did not "like" > > Easy to use, EXCELLENT (and fast) support by a HUMAN\! My callers helped me evaluate it and everyone liked it and didn't think it was annoying, artificial sounding or took too long. ----- ### "Garage Door Sales" — 5.0/5 > **William** | *16 August 2026* | Construction | Recommendation rating: 10.0/10 > > **Pros**: It really works very well and seems to get better with time. It is easy to feed information , also excellent time saver pays for itself with one call. > > **Cons**: Not really any cons i can think of other than every once in awhile it pauses a little more than i like. > > Worked fantastic from the first call and relieves anxiety from answering every call now i already who why and where when i answer or return a call ----- ### "A must have for any business" — 5.0/5 > **Will** | *6 November 2025* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: Seamless intergration and the functionality is near perfect. We do not miss calls anymore and everything is recorded. Our productivity has increased 10 fold > > **Cons**: Honestly there is nothing we do not like about Upfirst. It is a very simple product to use and all of our customers love to interact with it. > > Beyond Positive. The Upfirst team is always there to help us out with any questions and is always open to building new features we suggest ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.ie/software/2080730/upfirst?page=2) ## Links - [View on GetApp](https://www.getapp.ie/software/2080730/upfirst) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data