---
description: Learn how SmartReviews can help your business. GetApp provides users in Ireland with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: SmartReviews Price, Reviews & Ratings | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/601/customer-experience/software) > [SmartReviews](/software/2082347/smartreviews)

# SmartReviews

Canonical: https://www.getapp.ie/software/2082347/smartreviews

> SmartReviews collects customer feedback via web, SMS, email, and in-person, unifying insights to improve satisfaction and loyalty.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of SmartReviews

1\. Centralized Feedback Collection-   Gather insights from multiple channels—website, SMS, email, kiosks, and walk-ins—under one dashboard.

2. Improved Customer Experience-   Track satisfaction scores, identify pain points, and take quick actions to improve customer happiness.

3. Unlimited User Access-   Add as many team members as needed to collaborate on feedback management without extra costs.

4. Custom Branding-   Create personalized, branded surveys that reflect your business identity and professionalism.

5. Actionable Analytics \& Reports-   Access advanced dashboards, performance tracking, and real-time insights to make informed decisions.

6. Offline \& Kiosk Feedback-   Capture reviews even without internet—perfect for healthcare centers, malls, and events.

7. Seamless Integrations-   Connect SmartReviews with CRM, POS, HRM, and other business tools for smooth operations.

8. SMS Marketing Campaigns-   Re-engage your customers instantly with promotions and updates tied directly to feedback data.

9. Priority Support-  Get fast, dedicated assistance with premium support options available in higher-tier plans.

10. Industry Versatility-    Useful for salons, spas, restaurants, retail, hotels, healthcare, banks, airports, events, and more.

## About the vendor

- **Company**: Shrivra
- **Founded**: 2014

## Commercial Context

- **Starting Price**: SGD 49.00
- **Pricing model**: Per Feature (Free Trial)
- **Pricing Details**: At SmartReviews, we understand that every business is unique. Whether you’re running a small salon, managing a growing chain of restaurants, or overseeing a large enterprise in industries like healthcare, hospitality, retail, or finance, your customer feedback needs will vary. That’s why we have designed flexible pricing plans that grow with you. Our goal is to provide you with a powerful, easy-to-use, and affordable feedback management solution that fits seamlessly into your business model.

With SmartReviews, you get transparent pricing, no hidden charges, and the freedom to scale as your customer base expands. Every plan comes packed with essential features like customizable surveys, feedback analytics, and multi-channel collection methods. Higher-tier plans add advanced capabilities such as branding control, kiosk device licenses, SMS marketing, deep integrations, and dedicated support.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Singapore

## Features

- CRM
- Collaboration Tools
- Dashboard
- Drag & Drop
- Feedback Management
- Multi-Language
- NPS Survey Structure
- Real-Time Notifications
- Real-Time Reporting
- Reporting/Analytics
- Survey/Poll Management
- Surveys & Feedback
- Third-Party Integrations

## Integrations (2 total)

- Gmail
- Mailchimp

## Support Options

- Email/Help Desk
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Customer Experience Software](https://www.getapp.ie/directory/601/customer-experience/software)

## Links

- [View on GetApp](https://www.getapp.ie/software/2082347/smartreviews)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/smartreviews/> |
| en-AE | <https://www.getapp.ae/software/2082347/smartreviews> |
| en-AU | <https://www.getapp.com.au/software/2082347/smartreviews> |
| en-CA | <https://www.getapp.ca/software/2082347/smartreviews> |
| en-GB | <https://www.getapp.co.uk/software/2082347/smartreviews> |
| en-IE | <https://www.getapp.ie/software/2082347/smartreviews> |
| en-NZ | <https://www.getapp.co.nz/software/2082347/smartreviews> |
| en-SG | <https://www.getapp.sg/software/2082347/smartreviews> |
| en-ZA | <https://www.getapp.za.com/software/2082347/smartreviews> |

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