---
description: Learn how Yellow Tokens can help your business. GetApp provides users in Ireland with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Yellow Tokens Price, Reviews & Ratings | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/601/customer-experience/software) > [Yellow Tokens](/software/2082704/yellow-tokens)

# Yellow Tokens

Canonical: https://www.getapp.ie/software/2082704/yellow-tokens

> Yellow Tokens is a Spontaneous Feedback Intelligence \&amp; Action (SFIA) platform that transforms public customer feedback into structured intelligence, prioritized opportunities, execution-ready action plans, and continuous business improvement.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Yellow Tokens

Transform spontaneous customer feedback into action: Convert public reviews, complaints, recommendations, and customer experiences into structured intelligence and execution-ready action plans.&#10;&#10;Prioritize what matters most: Identify the improvement opportunities with the greatest potential impact on customer experience and business performance.&#10;&#10;Move beyond dashboards: Go beyond reporting and analytics by turning customer intelligence into prioritized initiatives that teams can execute continuously.&#10;&#10;Benchmark against competitors: Compare customer perception, satisfaction drivers, strengths, weaknesses, opportunities, and competitive gaps using publicly available customer feedback.&#10;&#10;Improve through continuous intelligence: Continuously analyze new customer feedback to detect changing expectations, emerging issues, and evolving market opportunities.&#10;&#10;Support better business decisions: Replace assumptions with AI-powered customer intelligence based on what customers voluntarily share across public platforms.&#10;&#10;Align teams around customer priorities: Give operations, customer experience, marketing, product, and leadership teams a shared view of customer-driven priorities and measurable improvement initiatives.&#10;&#10;Scale across organizations: Analyze multiple companies, locations, products, competitors, and projects within a single platform while supporting English, Portuguese, and Spanish.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Yellow Tokens

## Commercial Context

- **Starting Price**: US$22.00
- **Pricing model**: Usage Based (Free version available)
- **Pricing Details**: Yellow Tokens offers flexible, usage-based pricing. Customers select the number of analyzed assets (companies, establishments, products), projects, and users they want to include. Pricing starts at $127/month for one project and two companies, and scales up to 1,000 of each type of asset. A free plan is available for evaluation, and a free trial is also offered through the signup process.
- **Target Audience**: 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, Portuguese, Spanish
- **Available Countries**: Argentina, Australia, Austria, Belgium, Brazil, Canada, Chile, Colombia, Croatia, Denmark, Ecuador, Estonia, Finland, France, Germany, Greece, Hong Kong SAR China, Iceland, India, Ireland and 18 more

## Features

- Access Controls/Permissions
- Alerts/Notifications
- Collaboration Tools
- Dashboard
- Data Visualisation
- Feedback Management
- Multi-Channel Data Collection
- Multi-Language
- Negative Feedback Management
- Reporting/Analytics
- Sentiment Analysis
- Social Media Integration
- Text Analysis
- Trend Analysis

## Integrations (5 total)

- Asana
- ClickUp
- Jira
- Trello
- monday.com AI Work Platform

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Customer Experience Software](https://www.getapp.ie/directory/601/customer-experience/software)

## Alternatives

1. [SurveyMonkey](https://www.getapp.ie/software/2371/surveymonkey) — 4.6/5 (10482 reviews)
2. [Trustpilot](https://www.getapp.ie/software/113149/trustpilot) — 4.5/5 (1205 reviews)
3. [Broadly](https://www.getapp.ie/software/110573/broadly) — 4.8/5 (336 reviews)
4. [Experience.com](https://www.getapp.ie/software/2070196/experience-com) — 4.7/5 (89 reviews)
5. [Jotform](https://www.getapp.ie/software/10191/jotform-4-0) — 4.7/5 (2915 reviews)

## Reviews

### "Strong tool for tracking feedback across multiple stores, with room to improve alerts and exports" — 5.0/5

> **Carolina** | *19 December 2025* | Automotive | Recommendation rating: 9.0/10
> 
> **Pros**: Being able to see customer comments from different social networks all in one place was very helpful, especially when managing feedback across multiple stores and brands.
> 
> **Cons**: It would be helpful if the platform sent alerts when satisfaction levels drop or spike unexpectedly.
> 
> The experience was generally positive. I was able to add links for multiple stores and companies, and the tool does a good job surfacing common topics and recurring issues in customer feedback. That said, I couldn’t export the topic summaries, and the lack of automated alerts is a limitation.

## Links

- [View on GetApp](https://www.getapp.ie/software/2082704/yellow-tokens)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/yellow-tokens/> |
| en-AE | <https://www.getapp.ae/software/2082704/yellow-tokens> |
| en-AU | <https://www.getapp.com.au/software/2082704/yellow-tokens> |
| en-CA | <https://www.getapp.ca/software/2082704/yellow-tokens> |
| en-GB | <https://www.getapp.co.uk/software/2082704/yellow-tokens> |
| en-IE | <https://www.getapp.ie/software/2082704/yellow-tokens> |
| en-NZ | <https://www.getapp.co.nz/software/2082704/yellow-tokens> |
| en-SG | <https://www.getapp.sg/software/2082704/yellow-tokens> |
| en-ZA | <https://www.getapp.za.com/software/2082704/yellow-tokens> |

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