---
description: Learn how Ace Peak Cloud CX can help your business. GetApp provides users in Ireland with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Ace Peak Cloud CX Price, Reviews & Ratings | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/593/contact-center/software) > [Ace Peak Cloud CX](/software/2083280/ace-peak-cloud-cx)

# Ace Peak Cloud CX

Canonical: https://www.getapp.ie/software/2083280/ace-peak-cloud-cx

> Ace Peak Cloud CX is a cloud-based contact center solution that manages customer interactions across multiple channels including voice, chat, email, social media, and SMS. The platform features AI-enabled tools for personalized customer experiences and a composable architecture that allows businesses to integrate third-party services and customize solutions to specific needs.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Ace Peak Cloud CX

Enables management of customer interactions across voice, chat, email, social media, and SMS channels through a unified platform
Offers an intuitive and customizable interface designed for effortless navigation and meaningful customer conversations
Integrates artificial intelligence and cognitive computing to automate workflows and enhance real-time personalization
Provides a scalable and secure cloud-based solution adaptable to businesses of any size or industry
Includes comprehensive tools such as customer self-service, workforce engagement, unified communications, and advanced reporting for a complete contact center experience

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Ace Peak Investment

## Commercial Context

- **Starting Price**: US$26.00
- **Pricing model**: Per User (Free Trial)
- **Target Audience**: 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Linux (Desktop), Windows (On-Premise), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Anguilla, Antigua & Barbuda, Argentina, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, Brazil, British Virgin Islands, Cayman Islands, Chile, Colombia, Costa Rica, Cuba, Dominica, Dominican Republic, Ecuador, El Salvador and 31 more

## Features

- Automated Routing
- CRM
- Call Recording
- Call Routing
- Computer Telephony Integration
- IVR
- Monitoring
- Multi-Channel Communication
- Real-Time Analytics
- Real-Time Monitoring
- Reporting/Analytics

## Integrations (5 total)

- Freshdesk
- HubSpot CRM
- Pipedrive
- Slack
- Zoho Desk

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Contact Centre Software](https://www.getapp.ie/directory/593/contact-center/software)

## Reviews

### "Reliable UCaaS platform with useful CX features" — 5.0/5

> **Verified Reviewer** | *25 December 2025* | Telecommunications | Recommendation rating: 9.0/10
> 
> **Pros**: 1. Clear call quality and stable call routing
2. Easy to use with helpful call management tools
3. Responsive customer support
4. Good value for money
> 
> **Cons**: 1. Advanced features require some onboarding
2. Minor bugs early on, but quickly resolved by support
> 
> Acepeak has been dependable for call center operations and daily workflows. The communication quality is consistent, and it scales well as our needs grow.

## Links

- [View on GetApp](https://www.getapp.ie/software/2083280/ace-peak-cloud-cx)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/ace-peak-cloud-cx/> |
| en-AE | <https://www.getapp.ae/software/2083280/ace-peak-cloud-cx> |
| en-AU | <https://www.getapp.com.au/software/2083280/ace-peak-cloud-cx> |
| en-CA | <https://www.getapp.ca/software/2083280/ace-peak-cloud-cx> |
| en-GB | <https://www.getapp.co.uk/software/2083280/ace-peak-cloud-cx> |
| en-IE | <https://www.getapp.ie/software/2083280/ace-peak-cloud-cx> |
| en-NZ | <https://www.getapp.co.nz/software/2083280/ace-peak-cloud-cx> |
| en-SG | <https://www.getapp.sg/software/2083280/ace-peak-cloud-cx> |
| en-ZA | <https://www.getapp.za.com/software/2083280/ace-peak-cloud-cx> |

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