---
description: Learn how ChatPal can help your business. GetApp provides users in Ireland with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ChatPal Price, Reviews & Ratings | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Chatbot Software](/directory/2795/chatbot/software) > [ChatPal](/software/2085786/chatpal)

# ChatPal

Canonical: https://www.getapp.ie/software/2085786/chatpal

> ChatPal is a cloud-based AI chatbot for service businesses and SMB support teams, automating customer messaging across WhatsApp.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of ChatPal

\* Resolves common support questions — including hours, pricing, services, and directions — instantly and without agent involvement, reducing support workload.
\* Captures leads from inbound social and messaging inquiries by collecting name, phone number, and interest, converting conversations into qualified pipeline entries.
\* Integrates with Calendly to enable in-conversation availability checks and appointment booking, removing the need for back-and-forth scheduling exchanges.
\* Passes full conversation context to agents on escalation via Zendesk webhook or email inbox, so no information is lost and agents can respond without re-asking questions.
\* Operates in Autopilot mode to reply autonomously or escalate out-of-scope questions with internal notes, and in Copilot mode to generate suggested replies for agent review before sending — giving teams flexibility over automation level.
\* Declines to answer when not confident and escalates instead of guessing, keeping responses accurate and strictly grounded in business-provided content.
\* Supports multiple languages from a single bot instance, allowing businesses to serve diverse customer bases without managing separate bots.
\* Manages WhatsApp Business, Instagram, Telegram, and a website widget from one dashboard using a single shared knowledge base, ensuring consistent replies across every channel.
\* Free plan includes all four channels and core features with no credit card required, and setup takes approximately 10 minutes with no developer or integrations team needed.
\* GDPR-compliant and does not use customer data to train models, supporting data privacy obligations for businesses operating under European regulations.

## About the vendor

- **Company**: ChatPal

## Commercial Context

- **Starting Price**: US$20.00
- **Pricing model**: Flat Rate (Free version available)
- **Pricing Details**: ChatPal offers monthly subscription plans for businesses of different sizes, including a free version, fixed monthly plans, and custom enterprise pricing. Plans vary by message volume, knowledge capacity, number of assistants, and included resources
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, Spanish, Ukrainian
- **Available Countries**: Australia, Canada, France, Germany, Ireland, Italy, Netherlands, New Zealand, Poland, Portugal, Spain, United Kingdom, United States

## Features

- AI/Machine Learning
- Automated Responses
- Automated Routing
- Chatbot
- Code-free Development
- Customer Support
- Customisable Branding
- Generative AI
- Intent Recognition
- Language Detection
- Lead Capture
- Live Chat
- Multi-Channel Communication
- Multi-Language
- Natural Language Processing
- Pre-Configured Bot
- Real-time Consumer-facing Chat
- Transcripts/Chat History
- Transfers/Routing
- Workflow Automation

## Integrations (5 total)

- Calendly
- Instagram
- Telegram
- WhatsApp
- Zendesk Suite

## Support Options

- FAQs/Forum

## Category

- [Chatbot Software](https://www.getapp.ie/directory/2795/chatbot/software)

## Related Categories

- [Chatbot Software](https://www.getapp.ie/directory/2795/chatbot/software)
- [Live Chat Software](https://www.getapp.ie/directory/561/live-chat/software)
- [Conversational AI Platforms](https://www.getapp.ie/directory/1647/conversational-ai-platform/software)

## Alternatives

1. [Chatbase](https://www.getapp.ie/software/2069516/chatbase) — 4.3/5 (73 reviews)
2. [ChatGPT](https://www.getapp.ie/software/2070494/chatgpt) — 4.4/5 (402 reviews)
3. [Tidio](https://www.getapp.ie/software/105081/tidio-chat) — 4.7/5 (590 reviews)
4. [Botsonic](https://www.getapp.ie/software/2071616/botsonic) — 4.8/5 (81 reviews)
5. [Wati](https://www.getapp.ie/software/2068239/wati) — 4.6/5 (207 reviews)

## Links

- [View on GetApp](https://www.getapp.ie/software/2085786/chatpal)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/chatpal/> |
| en-AE | <https://www.getapp.ae/software/2085786/chatpal> |
| en-AU | <https://www.getapp.com.au/software/2085786/chatpal> |
| en-CA | <https://www.getapp.ca/software/2085786/chatpal> |
| en-GB | <https://www.getapp.co.uk/software/2085786/chatpal> |
| en-IE | <https://www.getapp.ie/software/2085786/chatpal> |
| en-NZ | <https://www.getapp.co.nz/software/2085786/chatpal> |
| en-SG | <https://www.getapp.sg/software/2085786/chatpal> |
| en-ZA | <https://www.getapp.za.com/software/2085786/chatpal> |

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