---
description: Learn how Fideliya Pass can help your business. GetApp provides users in Ireland with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Fideliya Pass Price, Reviews & Ratings | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Customer Retention Software](/directory/3876/customer-retention/software) > [Fideliya Pass](/software/2098434/fideliya-pass)

# Fideliya Pass

Canonical: https://www.getapp.ie/software/2098434/fideliya-pass

> Fideliya Pass is wallet-native loyalty software for small businesses. Your own branded card lives in Apple Wallet and Google Wallet, customers join by scanning a QR code at the counter, staff scan with any phone, and every stamp, point and reward updates on the customer's phone within seconds.
> 
> Verdict: Rated **5.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Fideliya Pass

1\. No app to download. The card drops straight into Apple or Google Wallet. Nobody installs an app for a €3 coffee, and that step is where most loyalty programs die.
2. You can have it running in one sitting. Pick a name, a look, a reward, and you're live.
3. Change the design or the reward and the card already in your customer's phone changes with it, Apple and Google both. Nobody signs up again.
4. Rename your business and the passes people already carry follow you. No old name stuck on their card.
5. One card, every counter. Someone who joined at one shop is recognised at all of them, and you still see which door they came through.
6. Any phone behind the counter becomes the scanner. It runs in the browser, so there's no hardware to buy and no app to update.
7. If the QR won't scan, your staff type the short code printed under it. Works for loyalty cards and gift cards.
8. The dashboard tells you who hasn't been in for 30 days or more. It's the most useful list a small business has, and almost nobody builds it.
9. Message only the people who drifted. Everyone, active regulars, or dormant only. Whoever came in yesterday doesn't get a "we miss you".
10. Nothing to integrate with your till. Use any POS or none at all, and switch whenever you like without losing it.
11. Run it on visits, stamps or points. A café, a restaurant and a salon can all use the same thing.
12. Set reward tiers so progress ladders instead of stopping at one goal.
13. Change your mind later. Reward too generous, design a bit off, all of it stays editable.
14. Share the signup link anywhere. Instagram bio, WhatsApp status, a poster on the door. You're not stuck at the counter.
15. Every counter gets its own QR code, so you know which door someone walked through.
16. Lost phone or deleted card, their progress survives and you don't have to do anything.
17. You can ask for a phone number at signup. It's optional, and it's the moment people are most willing to give it.
18. The activity feed shows the program breathing. Someone joined, someone came in.
19. Every Monday you get an email with what moved. Every plan gets it, including the free one.
20. See when your regulars turn up, so staffing and promos stop being guesswork.
21. Watch where people fall off. Joined, first visit, came back, claimed the reward.
22. Compare locations side by side on repeat rate and visits. Opening a new one becomes a decision instead of a hunch.
23. Write a message on Sunday and let it go out Thursday morning.
24. Customers hear about their reward the second they earn it. You don't lift a finger.
25. Your regulars bring friends in through the QR they already carry, and you can see how many came that way.
26. Sell gift cards with no stock, no plastic and no supplier. The money arrives before you hand anything over.
27. Part-spend works. Whatever's left updates on their card straight away.
28. Gift cards arrive by email, so someone can gift your place to a person who's never set foot in it. New customer.
29. Give staff scanning access without showing them revenue or letting them delete anything.
30. Run up to five separate businesses from one login on Enterprise, with the data kept apart.
31. English, French, Spanish and Arabic, with Arabic reading right to left everywhere, the card included.
32. Pay in euros, dirhams or riyals. No dollar conversion at a rate you didn't choose.
33. Go slightly over your limit and nothing breaks mid-service. There's a buffer.
34. The free plan is real. Twenty regulars is enough to see whether it works for you.
35. Two weeks of full Pro without a card. You see everything before anyone asks you to pay.
36. Take your data out as CSV whenever you want, in something your accountant can open.
37. On Enterprise, webhooks push your loyalty events into whatever you already run.
38. Take our name off it completely with the one-time white-label add-on, on Pro or Enterprise.
39. Ask us to delete your account and the data goes. Nothing sits flagged in a table.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 2 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Fideliya Pass

## Commercial Context

- **Starting Price**: €0.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: Free: EUR 0 for one business, 20 customers and one location. Pro: EUR 49.99 a month, or EUR 39.99 a month billed yearly, for up to 2,500 customers, four locations and five team members plus the owner, with a 14-day free trial and no card required. Enterprise: from EUR 99.99 a month, or EUR 79.99 a month billed yearly, with one business included and further businesses at EUR 50 a month each, up to five; unlimited customers and locations, ten team members plus the owner, and webhooks. White-label is a one-time EUR 49.99 add-on available on Pro and Enterprise; no plan includes it. Prices are also available in MAD, AED and QAR.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: Arabic, English, French, Spanish
- **Available Countries**: Australia, Austria, Belgium, Denmark, Estonia, Finland, France, Germany, Gibraltar, Iceland, Ireland, Italy, Kuwait, Liechtenstein, Lithuania, Luxembourg, Monaco, Morocco, New Zealand, Norway and 11 more

## Features

- Behavior Analytics
- Behaviour Tracking
- Campaign Management
- Cancellation Management
- Churn Management
- Communication Management
- Customer Data Management
- Customer Engagement
- Customer History
- Customer Profiles
- Customer Segmentation
- Email Campaign Management
- Engagement Tracking
- Generative AI
- Health Score
- Loyalty Program
- Marketing Automation
- Messaging
- Notifications
- Performance Metrics

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Customer Retention Software](https://www.getapp.ie/directory/3876/customer-retention/software)

## Related Categories

- [Customer Retention Software](https://www.getapp.ie/directory/3876/customer-retention/software)
- [Customer Loyalty Software](https://www.getapp.ie/directory/204/customer-loyalty/software)
- [Customer Engagement Software](https://www.getapp.ie/directory/650/customer-engagement/software)

## Alternatives

1. [Customerscore.io](https://www.getapp.ie/software/2079342/customerscore-io) — 4.8/5 (17 reviews)
2. [Braze](https://www.getapp.ie/software/2052401/appboy) — 4.7/5 (168 reviews)
3. [Custify](https://www.getapp.ie/software/128095/custify) — 4.9/5 (135 reviews)
4. [Emma by Marigold](https://www.getapp.ie/software/571/emma) — 4.2/5 (157 reviews)
5. [BlueConic](https://www.getapp.ie/software/2083383/blueconic) — 4.2/5 (17 reviews)

## Reviews

### "My customers are delighted and my sales have increased" — 5.0/5

> **Natalia** | *23 July 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: I completed the pass in 2 minutes, it's easy to use and what I liked most was being able to send notifications directly to my customers and their customer service 10/10, they respond instantly by WhatsApp
> 
> **Cons**: I would like to be able to add my social media accounts so they appear to my customers and they can leave Google reviews of my business directly.
> 
> I highly recommend it to all entrepreneurs or business owners who want to increase their sales and perceived value of their service or product. In my case, my customers love it; it's easy to use, has great customer service, and isn't expensive

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### "Very satisfied" — 5.0/5

> **Akram** | *28 July 2026* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to create loyalty cards, track customers, and manage rewards from one simple dashboard, very easy to use
> 
> **Cons**: The free plan is limited,pricing may be expensive for very small businesses, i would like more customization and advanced rewards options

## Links

- [View on GetApp](https://www.getapp.ie/software/2098434/fideliya-pass)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/fideliya-pass/> |
| en-AE | <https://www.getapp.ae/software/2098434/fideliya-pass> |
| en-AU | <https://www.getapp.com.au/software/2098434/fideliya-pass> |
| en-CA | <https://www.getapp.ca/software/2098434/fideliya-pass> |
| en-GB | <https://www.getapp.co.uk/software/2098434/fideliya-pass> |
| en-IE | <https://www.getapp.ie/software/2098434/fideliya-pass> |
| en-NZ | <https://www.getapp.co.nz/software/2098434/fideliya-pass> |
| en-SG | <https://www.getapp.sg/software/2098434/fideliya-pass> |
| en-ZA | <https://www.getapp.za.com/software/2098434/fideliya-pass> |

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Every customer's loyalty card is a real Apple Wallet pass or Google Wallet loyalty object, issued, signed and kept up to date by Fideliya. There is no customer-facing app to install and no proprietary card format.\n\nEnrolment: each point of sale has its own QR code and link. The customer scans it, gives a name and an email, and adds the card to Apple Wallet or Google Wallet in one tap. Enrolment pages are public, mobile-first and available in English, French, Spanish and Arabic with right-to-left layout.\n\nScanning: staff open the scanner in any mobile browser. No hardware, no native app, no per-device licence. A scan records the visit, awards a stamp or points, and the pass on the customer's phone is refreshed through the wallet's own update service within seconds. 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