---
description: Learn how Duochat can help your business. GetApp provides users in Ireland with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Duochat Price, Reviews & Ratings | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Unified Communications Software](/directory/599/unified-communications/software) > [Duochat](/software/2101956/duochat)

# Duochat

Canonical: https://www.getapp.ie/software/2101956/duochat

> Duochat is a cloud-based omnichannel CRM unifying WhatsApp, Instagram, AI voice, and web chat in a shared inbox for growing business.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of Duochat

\* Consolidates WhatsApp, Instagram, AI voice, and web chat into one shared inbox, eliminating the need for multiple disconnected messaging tools.
\* Routes all WhatsApp and Instagram messages to a collaborative inbox with agent assignment and SLA tracking, keeping team workloads organized and accountable.
\* No-code chatbot builder and visual flow builder allow teams to automate lead capture, FAQs, follow-ups, and support workflows on WhatsApp without writing code.
\* AI chatbot with human handoff automates responses to common queries and transfers complex conversations to live agents, reducing manual triage effort.
\* AI voice agents handle outbound calls and trigger automatic WhatsApp follow-ups, capturing leads even when no human agent is available.
\* AI-powered web chat qualifies and engages website visitors in real time, converting traffic into tracked conversations.
\* Broadcast and campaign management supports scheduled, personalized WhatsApp messages to opted-in contacts, enabling targeted outreach at scale.
\* Native WhatsApp catalog lets businesses showcase products or services directly within the chat experience, shortening the path from inquiry to purchase.
\* Analytics dashboard tracks delivery, open, and response rates across conversations and campaigns, plus agent-level performance metrics for operational visibility.
\* Native integrations with Shopify, WooCommerce, Zoho CRM, Google Sheets, and 30+ tools, plus REST API and webhook support, connect conversation data to existing business systems.
\* GDPR-aligned data handling with end-to-end encryption ensures customer data is not used for advertising or shared with third parties, supporting compliance-sensitive industries.

## About the vendor

- **Company**: duochat

## Commercial Context

- **Starting Price**: US$15.00
- **Pricing model**: Other (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile)
- **Supported Languages**: Arabic, English, Portuguese, Spanish
- **Available Countries**: Brazil, France, Germany, India, Indonesia, Saudi Arabia, Spain, Türkiye, United Kingdom, United States

## Features

- AI Copilot
- API
- CRM
- Calendar Sync
- Campaign Management
- Chatbot
- Contact Management
- Dashboard
- Data Import/Export
- For Startups
- Generative AI
- Interaction Tracking
- Lead Capture
- Lead Management
- Marketing Automation
- Mobile Access
- Reminders
- Reporting/Analytics
- Sales Activity Management
- Sales Pipeline Management

## Integrations (10 total)

- Google Calendar
- Instagram
- Lead
- LinkedIn Marketing Solutions
- LinkedIn for Business
- Shopify
- WhatsApp
- WhatsApp Business API
- WhatsApp Business Suite
- Whatsapp CRM

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Unified Communications Software](https://www.getapp.ie/directory/599/unified-communications/software)

## Related Categories

- [Unified Communications Software](https://www.getapp.ie/directory/599/unified-communications/software)
- [Conversational AI Platforms](https://www.getapp.ie/directory/1647/conversational-ai-platform/software)

## Links

- [View on GetApp](https://www.getapp.ie/software/2101956/duochat)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/duochat/> |
| en-AE | <https://www.getapp.ae/software/2101956/duochat> |
| en-AU | <https://www.getapp.com.au/software/2101956/duochat> |
| en-CA | <https://www.getapp.ca/software/2101956/duochat> |
| en-GB | <https://www.getapp.co.uk/software/2101956/duochat> |
| en-IE | <https://www.getapp.ie/software/2101956/duochat> |
| en-NZ | <https://www.getapp.co.nz/software/2101956/duochat> |
| en-SG | <https://www.getapp.sg/software/2101956/duochat> |
| en-ZA | <https://www.getapp.za.com/software/2101956/duochat> |

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