---
description: Learn how Nexwin AI can help your business. GetApp provides users in Ireland with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Nexwin AI Price, Reviews & Ratings | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [AI Agents for Customer Support](/directory/5025/ai-agents-for-customer-support/software) > [Nexwin AI](/software/2103184/nexwin-ai)

# Nexwin AI

Canonical: https://www.getapp.ie/software/2103184/nexwin-ai

> Nexwin AI is a 24/7 AI receptionist for Australian businesses. It answers calls in a natural Australian voice, handles enquiries, captures leads, books appointments, forwards priority calls and sends summaries. Website chat is also included. From $249 + GST monthly, with a seven-day free trial.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of Nexwin AI

24/7 Call Coverage

Nexwin answers routed calls around the clock, including nights, weekends and public holidays. Customers can speak with an AI receptionist instead of reaching voicemail or waiting for a callback. This helps sole traders, practices and service teams remain responsive while staff are busy, on a job or unavailable.

Natural Australian Customer Experience

Choose from male and female Australian voices and preview them before publishing. Configure the receptionist to sound professional, efficient, warm or friendly. Nexwin uses your approved business information and instructions to hold natural conversations that reflect your business.

Capture More Enquiries and Leads

Nexwin collects the caller’s name, contact details, reason for calling and other required information. It can answer routine questions, explain services and identify the caller’s needs. Your team receives a clear summary and follow-up actions after each call, reducing the risk of missed opportunities.

Bookings Based on Real Availability

Connect your calendar so Nexwin can check availability during calls and website chats. It can attempt to book, reschedule or cancel appointments according to your services, team members, working hours, lead times and booking rules. It can also support resources such as rooms, sites, vehicles and equipment.

Forward Important Calls to a Person

Create forwarding rules for urgent, complex, sensitive or high-value calls. Nexwin can route callers to the appropriate person or department based on their request, helping customers reach a human when it matters most.

Recognise Repeat Callers

Nexwin can recognise recent callers and use available conversation context to provide a more connected experience. Returning customers spend less time repeating information, while your team gains better continuity across conversations.

Reliable Answers from Your Business Knowledge

Provide reviewed information about your services, pricing, policies, service areas and frequently asked questions. Nexwin uses this approved knowledge to answer enquiries consistently. You control the information, instructions and call-handling rules and can update them when your business changes.

Every Conversation Searchable

Calls and chats are logged in one place. Search by customer name, phone number or words used in a conversation, filter by date and export your history. Open a call to view an AI summary, sentiment indicator, timestamped transcript, action items and available audio recording. These records assist with follow-ups, training, disputes and reviewing what happened while you were working.

AI Website Chat Included

Add Nexwin AI Chatbot to your website so visitors can receive answers without waiting for your team. It can use your approved knowledge, capture contact and job details, check calendar availability, follow your booking process and escalate conversations according to your rules. Every chat is logged, summarised and searchable.

Match Your Brand

Upload your logo, apply your brand colour, choose the chatbot’s position and customise its title, subtitle and opening message. Domain restrictions help prevent unauthorised websites from using your chatbot code.

Clear Performance Visibility

Use the web, iOS or Android dashboard to review call success rates, average duration, daily activity, customer sentiment and recent conversations. This provides a practical view of performance and required follow-ups.

Simple Configuration and Control

Manage business information, receptionist instructions, knowledge, voice, notifications, call forwarding and other settings in one place. Update them as your services, availability or processes change. Maximum call-duration settings also help control usage.

Built for Australian Businesses

Nexwin combines 24/7 call handling, appointment booking, lead capture, call forwarding, searchable records and website chat in one solution. Plans start from $249 per month plus GST, with a seven-day free trial.

## About the vendor

- **Company**: Nexwin AI

## Commercial Context

- **Starting Price**: A$249.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Simple, Transparent Pricing
7-day free trial
100 free call minutes with Nexwin AI Chatbot on your website
Cancel anytime
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia

## Features

- Autonomous Task Execution
- CRM Integration
- Communications Management
- Compliance Management
- Contextual Guidance
- Conversational AI
- Dashboard
- Data Security
- Feedback Collection
- Human-in-the-loop (HITL)
- Inquiry Routing
- Interaction Tracking
- Knowledge Base Management
- Knowledge Base Utilization
- Natural Language Processing
- Performance Metrics
- Proactive Chat
- Sentiment Analysis
- Speech Recognition
- Third-Party Integration

## Integrations (3 total)

- Google Calendar
- ServiceM8
- ZooM

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [AI Agents for Customer Support](https://www.getapp.ie/directory/5025/ai-agents-for-customer-support/software)

## Links

- [View on GetApp](https://www.getapp.ie/software/2103184/nexwin-ai)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/nexwin-ai/> |
| en-AE | <https://www.getapp.ae/software/2103184/nexwin-ai> |
| en-AU | <https://www.getapp.com.au/software/2103184/nexwin-ai> |
| en-CA | <https://www.getapp.ca/software/2103184/nexwin-ai> |
| en-GB | <https://www.getapp.co.uk/software/2103184/nexwin-ai> |
| en-IE | <https://www.getapp.ie/software/2103184/nexwin-ai> |
| en-NZ | <https://www.getapp.co.nz/software/2103184/nexwin-ai> |
| en-SG | <https://www.getapp.sg/software/2103184/nexwin-ai> |
| en-ZA | <https://www.getapp.za.com/software/2103184/nexwin-ai> |

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