---
description: Learn how Alhena AI can help your business. GetApp provides users in Ireland with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Alhena AI Price, Reviews & Ratings | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Chatbot Software](/directory/2795/chatbot/software) > [Alhena AI](/software/2104358/alhena-ai)

# Alhena AI

Canonical: https://www.getapp.ie/software/2104358/alhena-ai

> Alhena AI is a cloud-based agentic AI platform for ecommerce brands, combining shopping assistance, support automation, and catalog.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of Alhena AI

\* Eliminates hallucinations in customer-facing responses by grounding every answer in verified brand data through an enforced knowledge retrieval layer, preserving brand trust and accuracy at scale.
\* Automates resolution of common support tickets, including order status, returns, and product questions, freeing human agents to focus on complex, high-value interactions.
\* Guides shoppers through product discovery with AI-driven recommendations tied directly to live catalog data, increasing the likelihood of purchase completion.
\* Supports deployment across web, mobile, and messaging channels from a single configuration, reducing the overhead of managing multiple customer engagement tools.
\* Provides configurable escalation paths that route unresolved or sensitive cases to human agents, maintaining service quality without full automation risk.
\* Offers no-code setup options alongside API access, allowing both non-technical merchandising teams and engineering teams to configure and extend the platform.
\* Delivers audit logging and role-based access controls, giving operations and compliance teams visibility into AI decision-making and response history.
\* Integrates with existing ecommerce platforms, helpdesk systems, and product data sources, reducing the need for data migration or stack replacement.

## About the vendor

- **Company**: Alhena AI

## Commercial Context

- **Starting Price**: US$0.00
- **Pricing model**:  (Free version available)
- **Pricing Details**: Alhena’s pricing is designed to be simple, transparent, and scalable, unlike many competitors who lock features behind rigid tiers or complex add‑ons. Each plan is built to match the unique needs of e‑commerce and DTC brands: from startups testing AI with our Free plan, to scaling teams on Pro with advanced analytics and integrations, to enterprises requiring unlimited flexibility, custom onboarding, and dedicated support. With both monthly and annual billing (up to 20% savings annually), buyers can choose the model that best fits their growth stage without overpaying for unused features.

Alhena AI has 3 pricing editions. A free trial of Alhena AI is also available. Look at different pricing editions below and see what edition and features meet your budget and needs.


Pro plans are available with both monthly and annual billing, with annual subscriptions offering up to 20% savings. Enterprise plans are fully customized to match your scale, integration needs, and level of dedicated support. For details on usage limits, onboarding, or to design a tailored package, please contact our sales team.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, English, French, German, Hindi, Italian, Japanese, Korean, Portuguese, Spanish
- **Available Countries**: United States

## Features

- AI
- AI Copilot
- API
- Activity Dashboard
- Automation
- CRM
- Chatbot
- Control
- Customer Communication
- Customer Support
- Customization
- Data Import/Export
- For Sales Teams/Organizations
- For eCommerce
- Generative AI
- Integrations
- Knowledge Base Management
- Language
- Mobile App
- Multi-Language

## Integrations (14 total)

- BigCommerce
- Freshdesk
- Gladly
- Gorgias
- Help Scout
- Instagram
- Klaviyo
- Kustomer
- Shopify
- Trustpilot
- WooCommerce
- Yotpo
- YouCam Online Editor
- Zoho Desk

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Chatbot Software](https://www.getapp.ie/directory/2795/chatbot/software)

## Related Categories

- [Chatbot Software](https://www.getapp.ie/directory/2795/chatbot/software)
- [Customer Support Software](https://www.getapp.ie/directory/562/customer-support/software)
- [Conversational AI Platforms](https://www.getapp.ie/directory/1647/conversational-ai-platform/software)
- [Conversational Marketing Platforms](https://www.getapp.ie/directory/1659/conversational-marketing-platform/software)
- [Artificial Intelligence (AI) Software](https://www.getapp.ie/directory/1397/artificial-intelligence/software)

## Links

- [View on GetApp](https://www.getapp.ie/software/2104358/alhena-ai)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/alhena-ai/> |
| en-AE | <https://www.getapp.ae/software/2104358/alhena-ai> |
| en-AU | <https://www.getapp.com.au/software/2104358/alhena-ai> |
| en-CA | <https://www.getapp.ca/software/2104358/alhena-ai> |
| en-GB | <https://www.getapp.co.uk/software/2104358/alhena-ai> |
| en-IE | <https://www.getapp.ie/software/2104358/alhena-ai> |
| en-NZ | <https://www.getapp.co.nz/software/2104358/alhena-ai> |
| en-SG | <https://www.getapp.sg/software/2104358/alhena-ai> |
| en-ZA | <https://www.getapp.za.com/software/2104358/alhena-ai> |

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